BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my order for 30 books: Soft Rain - I received my order for 30 books: A Lion to Guard Us. My account has been charged and your web-site does not show record of this order at all. The order #:100232023 is not available for me to see.”

Helpful Report

Posted 7 years ago

Hi Adam! Thank you so much for your feedback, we appreciate your honest review. We're so sorry to hear that you're having trouble viewing your order. One of our customer service representatives reached out this morning and was able to discuss your concerns with your secretary. Please don't hesitate to give us a call directly if you'd like to chat more about this! Thanks again and have a great week :)

Posted 7 years ago

“BookPal responds quickly, follows through responsibly, and finds the best prices possible. They never let me down.”

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Posted 7 years ago

Thanks so much for the feedback, Mary! Your review means a lot to us. We hope you have a fantastic week!

Posted 7 years ago

“easy to use, quick & accurate service”

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Posted 7 years ago

Thanks for the feedback, Kelly!

Posted 7 years ago

“BookPal made contact to see if we were happy with our order and the books arrived very quickly.”

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Posted 7 years ago

Thank you for this thoughtful review, Karen! We're happy to hear you had a great experience with us.

Posted 7 years ago

“The quality of the product (journals) we ordered was excellent. The representative provided all details by phone and via email, with images of the final product. Also informed us of additional features we can include. The shipment was quick and the packaging was secure.”

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Posted 7 years ago

Hi Ana! Thank you so much for your thoughtful and thorough review. We appreciate the detailed feedback and are happy to hear that you had an excellent experience working with us. Can't wait to do it all again with you in the future! :) Have a great week.

Posted 7 years ago

“Because my order was falling around the 4th of July holiday they called to make sure that the shipment would get to us when we needed it. Very impressed.”

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Posted 7 years ago

Happy we could impress you! Thank you for your thoughtful review. We hope you have a fantastic week, Cindy :)

Posted 7 years ago

We aim to impress amazing clients like you, Cindy! Thank you for the thoughtful feedback. Have a great rest of your week :)

Posted 7 years ago

“I ordered 40 copies of a book form my church Sunday school and they arrived quickly and in great shape. I was a bit apprehensive but my fears were quickly assuaged. I will certainly order again!”

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Posted 7 years ago

We're so glad you had an excellent experience with us, Kevin! It was a pleasure working with you and we can't wait to do it again in the future. Have a wonderful week :)

Posted 7 years ago

Thanks so much for the feedback, Kevin! We're excited to continue working with you and your church Sunday school :) Have a great week!!

Posted 7 years ago

“Bookpal has been a godsend! They have saved us over a thousand dollars in the last year, and they have always delivered our books on time and in perfect condition.”

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Posted 7 years ago

You've been an amazing client to work with, Ryan!! Thank you so much for the thoughtful review. Have a wonderful rest of your week :)

Posted 7 years ago

“Went above And beyond. Paid attention to detail. Very professional. Would buy from again in a heartbeat!”

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Posted 7 years ago

Thank you for the thoughtful feedback, Jayce! We're looking forward to working with you again soon. Have a great weekend.

Posted 7 years ago

“Great delivery time!”

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Posted 7 years ago

Thanks for the feedback, Marlene!

Posted 7 years ago

“BookPal rep made me feel well taken care of my expediting an order and providing options to save money on my order.”

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Posted 7 years ago

We enjoyed working with you, Lisa! Thanks for the feedback. We hope you have a wonderful weekend (:

Posted 7 years ago

“Even though the book I purchased was on backorder, BookPal made the entire process completely user friendly. The ordering process went smoothly and customer service was very diligent in communicating status of the book. I would definitely order with them again.”

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Posted 7 years ago

Thank you for the thoughtful feedback, Kristina! We're glad you enjoyed working with us and we can't wait to do it all again soon. Have an amazing weekend.

Posted 7 years ago

“Ordered a classroom set for the coming Fall, and books came in great condition and quickly. One less thing to worry about. Thanks!”

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Posted 7 years ago

Hooray! Happy to hear you had an excellent experience with us, Claudia. Thank you for the feedback. Have a great weekend!

Posted 7 years ago

“12345678910”

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Posted 7 years ago

“The customer service is outstanding.”

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Posted 7 years ago

Thank you, Alyssa! We think you're just as outstanding (:

Posted 7 years ago

“Lynette was attentive to our shipping concern about not getting the books in time; the books arrived on schedule.”

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Posted 7 years ago

Lynette had a great time working with you, Jeremy! Thank you for your feedback. Have a fantastic week.

Posted 7 years ago

“Excellent customer service and our books arrived sooner than expected!”

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Posted 7 years ago

Thank you for the feedback, Sharon!

Posted 7 years ago

“Bookpal matched and beat the prices of competitors and my orders have shipped much faster than estimated. The sales reps are very nice and accommodating and easy to reach. They respond to emails promptly and in my opinion go above and beyond for customer satisfaction!”

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Posted 7 years ago

Thank you for your thoughtful review, Catherine. We appreciate your feedback on your experience with us and hope to work with you again in the future. Have an amazing week!

Posted 7 years ago

“Easy website to use and fast service.”

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Posted 7 years ago

Thanks for the feedback, Joanie!

Posted 7 years ago

“BookPal did great! I wasn't able to order more than a couple of copies of a book from Amazon when I needed in excess of 100. I found BookPal on the internet and they were able to significantly beat the Amazon price in addition to putting a rush order to get my books to me in the same amount of time it would have taken Amazon Prime. Very happy with my purchase and will use BookPal again - soon!”

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Posted 7 years ago

We're so glad we were able to help you with your large quantity purchase! Thank you for your thoughtful and thorough review. We really appreciate the feedback and look forward to working with you more in the future! Have a great week.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews