BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and price can not be beat. BookPal came through for us again in fulfilling our needs for books for two upcoming professional development workshops. Stefanie and her staff are excellent in meeting our needs and getting the products to us in a very timely manner.”

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Posted 8 years ago

Hi Penny, so glad to hear you had a good experience. Thanks for sharing!!

Posted 8 years ago

“The books are in excellant condition and we're delivered faster than expected .I even received a personal phone call confirming the order.I will order from this company again????”

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Posted 8 years ago

Thanks for the review Kathy!

Posted 7 years ago

“BookPal is the BEST! Let me list why and then you can decide whether they've earned a shot at your bulk book business: 1, They offer a huge selection. We went with 2 paperbacks from a Children's author as Holiday gifts for Kindergartners (who probably own no reading books at home) 2. They had excellent prices! The best we found from my extensive Google search. And they have a price match option in case some other outfit runs a promo on a title. 3. They have superb Customer Service. School got out on the 16th so Josina at BookPal ensured that the books arrived in time for distribution. We got them in perfect shape 5 days early! 4. Shipping - FREE. Can't beat that, eh? 5. The kids were thrilled and delighted! Big smiles from ear-to-ear. Mission accomplished. Thanks Josina and BookPals. My teacher daughter has used BookPals twice now for gifts for her students and both times BookPals delivered the joy. As Ah-nuld would say "I'll be bahk" So... why are you still reading this... just order.... and deliver smiles.”

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Posted 8 years ago

Hi Peter- Thanks so much for the thoughtful review and for being such an awesome customer. We love what you and your daughter are doing for her students! Such a great story. Happy Holidays!!

Posted 8 years ago

“Book Pal is my go to for my large book orders. They are friendly and fast even when I have last minute book needs for a large speaking engagement. They have never let me down!!!!”

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Posted 8 years ago

Hi Brad- Thanks so much for the review. We look forward to continuing business with you in 2017!

Posted 8 years ago

“They are on top of their game. Got my bulk book fast.”

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Posted 8 years ago

Thanks for the review, Zoua!

Posted 8 years ago

“The service we received was excellent. Thank you for your timely response to our order.”

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Posted 8 years ago

Hi Kate - Thanks for your review. We're glad to hear everything went well!

Posted 8 years ago

“Easy to order. Quick to receive. Nice follow-up call after order placed to determine how quick I needed to receive,”

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Posted 8 years ago

Hi Maureen - Thanks for your review! We're glad to hear you had a pleasant experience :)

Posted 8 years ago

“I've ordered twice with group book studies starting within 7-10 days. Each time I received the order on time without a hitch. Thanks”

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Posted 8 years ago

Hi Jude - We're so glad to hear your orders went well! Thanks for the review!

Posted 8 years ago

“1300 Dr. Seuss books have arrived! Part of the curriculum of our "Happy Healthy Smiles" Kindergarten Oral Health Education Program. Customer service was great! I was kept informed on the status of my order and the books were delivered 2 days earlier. Thank you! River Cities United Way, Lake Havasu City, AZ.”

BookPal 5 star review on 7th December 2016

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Posted 8 years ago

Hi Carol - I'm so glad to hear that everything went well with your order. That sounds like a wonderful program! We look forward to working with you again :)

Posted 8 years ago

“The Bookpal staff were helpful and interested. They called me to make sure my order wasn't urgent before the holiday break, and upon finding out that it was, they had it shipped to me quickly and on time. I talked to 3 different staff and none of them made me feel as if i was being difficult or a burden ( which I admit i might have been). This is the second time my organization has used Bookpal and we will now continue to use them. 5 stars for good prices, helpful staff, and reliable services.”

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Posted 8 years ago

Hi Reanna - Thank you so much for your wonderful review! we're so glad that we were able to accommodate your need-by-date. We look forward to working with you again soon!

Posted 8 years ago

“Fast shipping, great product!”

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Posted 8 years ago

Thanks Douglas for the review!

Posted 8 years ago

“Very easy and pleasant. Would order again next year for our Kiwanis club.”

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Posted 8 years ago

Hi Jim - Thanks for your review! We look forward to working with you again!

Posted 8 years ago

“I ordered 110 books for our school. BookPal was helpful, easy to get a hold of, and a great company to work with! I would highly recommend them to teachers and schools!”

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Posted 8 years ago

Hi Phaedra - So glad to hear you had a great experience. Thanks for your review and your recommendation!

Posted 8 years ago

“The customer service was excellent; the young lady who helped me was not only extremely professional, she was warm and friendly as well. Excellent job!”

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Posted 8 years ago

Hi Carroll - Thanks for the review. I'm glad to hear you had a good experience with our customer service team!!

Posted 8 years ago

“Josine is the "BOMB" ! She is so professional and has such a great personality. I will order from BookPal again!”

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Posted 8 years ago

Hi Darlene - Josina says that you are also the "Bomb!" Thanks for your kind review. We can't wait to work with you again!

Posted 8 years ago

“Great customer service!”

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Posted 8 years ago

Thanks for your review, Sharon!

Posted 8 years ago

“Thanks, BookPal! We got an awesome rate and the books were here way faster than I expected. A+ experience.”

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Posted 8 years ago

Hi Lara - Great to hear! Thanks for the review :)

Posted 8 years ago

“We love BookPal. Prices are competitive. Shipping is quick and customer service is outstanding. Will continue to order in the future! :)”

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Posted 8 years ago

Hi Carin - Glad to hear everything went well. Thank you for your review!

Posted 8 years ago

“Thank you for the great Shakespeare play!”

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Posted 8 years ago

Hope you enjoyed it. Thanks for the review!

Posted 8 years ago

“Great customer service and fast delivery. We use them for every fifth grade novel study we do.”

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Posted 8 years ago

Hi Kristen - Thanks for the review! Great to hear how you're using the books!

Posted 8 years ago

BookPal is rated 4.8 based on 934 reviews