BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering through here was a great experience. We use them for bulk orders and the prices are great. The purchasing process is smooth and they make sure your order is accurate. There was a mistake and our order was delayed. As soon as they became aware of the mistake they worked hard to fix it and our order arrived on time. Excellent, friendly service!”

Helpful Report

Posted 5 years ago

Thank you for your kind review, Pilar - we were happy to help! We hope your books inspire learning and growth in all who read them. Have a wonderful week!

Posted 5 years ago

“They have Top NOTCH Customer Service. I look forward to ordering with them again in the Near Future.”

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Posted 5 years ago

Thank you for your feedback, Maceo! It truly made our day. We also look forward to working with you again on your next project!

Posted 5 years ago

“Best customer service and great prices!”

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Posted 5 years ago

Thanks, Christine! We enjoyed working with you and look forward to partnering again on your next project.

Posted 5 years ago

“Easy to order and delivery was on time.”

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Posted 5 years ago

Thank you for your kind review, Bonnie! Your feedback is greatly appreciated. We hope you enjoy your books and have a great week!

Posted 5 years ago

“Customer service was quick and responsive with our order. We received our books in a short time period and the quality of the books is great.”

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Posted 5 years ago

Thank you, Janice! We appreciate the kind words and hope your books inspire learning and growth in all who read them :)

Posted 5 years ago

“I ordered 250 books for the launch event of the Knoxville Technology Council. We received the books in plenty of time and they were a big hit with the attendees. Thank you, Lynette, for your fast response to my questions.”

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Posted 5 years ago

Thanks for your kind review! We are glad your books were a big hit, and hope your attendees find inspiration and growth while reading them. We are always happy to help and look forward to the opportunity of working with you on your next project!

Posted 5 years ago

“I clicked "very good" because the service I received was excellent. But, I have had problems with the website lately and have been unable to place orders through it, so I contact my sales rep directly.”

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Posted 5 years ago

Thank you for your feedback, Anne! We are actively looking into these website issues and appreciate you bringing it to our attention. Have a wonderful week!

Posted 5 years ago

“Book Pal is TERRIFIC!”

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Posted 5 years ago

Thank you for your review, Veronica! It really made our day :) We hope your books inspire learning and growth in all who read them.

Posted 5 years ago

Thank you, Veronica! Looking forward to working with you again :)

Posted 5 years ago

“Excellent customer service, competitive pricing, and free, on-time shipping.”

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Posted 5 years ago

Thank you for your kind review, Nicholas! We look forward to the opportunity of working with you again on your next project. Have a wonderful week!

Posted 5 years ago

“Great customer service and prompt delivery. I would buy from bookpal again and recommend bookpal to my colleagues. Thank you so much-”

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Posted 5 years ago

Thanks, Anna! We are glad you had an enjoyable experience and look forward to working with you again on your next project.

Posted 5 years ago

“My experience with BookPal has been top drawer. Excellent customer service and pricing.”

BookPal 5 star review on 5th August 2019

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Posted 5 years ago

Thank you for your kind words, Kerry! We enjoyed working with you as well and look forward to partnering with you on your next project.

Posted 5 years ago

“Stefanie Gordon-Lim was excellent in recommending book titles and justifying the recommendation, along with producing timely price quotes. We were pleased with the service received, except for the delay on the shipment as some of the boxes arrived two days over promised date.”

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Posted 5 years ago

Thank you for your review, Stela! We are constantly looking for ways to improve our processes, so your feedback is greatly appreciated. We are thrilled to help provide books for your summer program and look forward to working with you again!

Posted 5 years ago

“I have been ordering the bulk of books for my school since 2013 with bookpal. I have never been disappointed by the service or the cost. Neither can be beat!”

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Posted 5 years ago

Thank you, Mary! We always enjoy working with you and appreciate the kind feedback. Have a fantastic school year!

Posted 5 years ago

“Quick quote process and great personal customer service”

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Posted 5 years ago

Thanks for your review, Rosa! We appreciate the feedback and are always happy to aid you in your book search.

Posted 5 years ago

“BookPal is my favorite vendor! The process from request to order is quick, the people are super friendly and helpful and you can't beat the price. Our school orders over 40 titles and almost 3000 books each summer and they start arriving within a week, nicely packaged. I always to go to BookPal for our curriculum needs!”

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Posted 5 years ago

Hi Cheryl, thank you so much for your kind review. We love aiding you in empowering your students through books, and look forward to partnering with you again! Have a fantastic school year :)

Posted 5 years ago

“Quick replies and very helpful staff. We've ordered hundreds of books each year through them and they have been reliable each time with service and delivery.”

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Posted 5 years ago

Thank you for your feedback! We appreciate your continued partnership and look forward to working with you again on your next project :)

Posted 5 years ago

“Yuri, was a very helpful rep through the whole process.”

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Posted 5 years ago

Thank you for your feedback, Laura! We are happy to hear you had an enjoyable experience and hope your books continue to inspire and motivate those who read them!

Posted 5 years ago

“The person that help me when I called was more than wonderful. She promised the books within a certain time and they were here 3 days early. This was the best experience I have had ordering from a company. You definitely have amazon beat in every aspect. Thank you for such a wonderful experience. You made my job so much easier.”

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Posted 5 years ago

Thank you, Donna - you totally made our day! We are here to empower people and organizations to become their best and are glad we were able to make that happen for you. Until next time, enjoy your books and have a wonderful week!

Posted 5 years ago

“Fabulous group of people to work with....they found the books we needed and provided competitive pricing for volume. We will continue to do busy with them.”

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Posted 5 years ago

Thank you for your kind review, Rita! We look forward to working with you on your next project. Until then, enjoy the books!

Posted 5 years ago

Thank you for your kind review, Rita! We look forward to working with you on your next project. Until then, enjoy your books!

Posted 5 years ago

“It was easy and painless to place my order. Thank you!”

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Posted 5 years ago

Thank you, we are glad to hear that! We hope your books inspire learning and growth in all who read them :)

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews