BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michelle at BookPal is very helpful!”

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Posted 5 years ago

Thank you, Nicholas! Michelle enjoyed working with you as well :) Have a wonderful week!

Posted 5 years ago

“We have made several purchases from Bookpal and are happy with their customer service and products.”

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Posted 5 years ago

Thank you for your review, Deb! We appreciate your continued business and look forward to working with you on your next project. Have a great week!

Posted 5 years ago

“I pre-ordered a new release, and from the moment that my order was received, the BookPal team was responsive and helpful at every turn. Their very professional, well-oiled operation kept me in the know at every step, right up to the moment of receipt. I will definitely use them again in the future!”

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Posted 5 years ago

Thank you for your kind words, Lenny! We enjoyed working with you as well and look forward to partnering on our next project!

Posted 5 years ago

“Very easy to work with.”

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Posted 5 years ago

Thank you, Brian, for your review! We appreciate your feedback. Have a great week!

Posted 5 years ago

“We ordered books for a corporate event. The online ordering was easy and the books came on the promised delivery date. I received a nice follow-up call afterwards which was very nice. Great service!”

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Posted 5 years ago

Thank you for your review! We hope your event was a success and your books are able to touch the lives of those who attended. Have a wonderful week!

Posted 5 years ago

“Great customer service and follow through - Thank you!”

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Posted 5 years ago

Thank you for your kind review, we really appreciate it! Have a wonderful week.

Posted 5 years ago

“Easy to use and quick delivery”

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Posted 5 years ago

Thank you for your review! We appreciate the feedback.

Posted 5 years ago

“BookPal has provided custom journals for our company for the past two years. Our rep, Robin, was wonderful to work with.”

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Posted 5 years ago

Thank you for your review, Linda! We hope your journals continue to inspire and impact others. Have a great week!

Posted 5 years ago

“We had a very poor experience with another company, so I was looking around to see if I could find the same price elsewhere. BookPal price-matched without any hassle and did everything they could to get us our books in time for the class we were starting. We are very pleased and will certainly be doing business with them again.”

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Posted 6 years ago

Hi Kelsey, thank you so much for your feedback! We are certainly glad you found us and look forward to working with you on your next project.

Posted 5 years ago

“Our organization has had nothing but excellent interactions with Book-pal. Lynette is a pleasure to work with!”

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Posted 6 years ago

Thank you for your kind words, Cathy! It's always a pleasure working with you :) Have a great week!

Posted 5 years ago

“Stefanie, one of the reps at Book Pal, helped me get a classroom set of Angie Thomas' hot new YA novel for my classroom at a great price. The books arrived quickly and my kids were so excited to have a hardcover book that they found relevant to read this year. Working with BookPal was quick and painless. I highly recommend them for their prices, customer service, and selection.”

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Posted 6 years ago

Thanks for your review, Sabrina! It's so great to hear about the positive impact the books are making on your students. We look forward to working with you again in the future!

Posted 5 years ago

“Thanks for making my last minute rush order smooth, seamless and timely! the journals are always a big hit!”

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Posted 6 years ago

It was our pleasure, Lupe! We are glad the journals were a hit and we look forward to working with you again in the future :)

Posted 6 years ago

“Easy ordering, paid extra for shipping delivered by Friday- they came the next day Wednesday, WOW!!!”

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Posted 6 years ago

Thanks, Sandy! Enjoy your books and have a wonderful week!

Posted 6 years ago

“It was an absolute pleasure to work with BookPal, on what was admittedly a very complicated order. Karlyn was an absolute gem and responded to emails at lightning speed with all the right answers and solutions. I wouldn't consider working with anyone else for future bulk order needs!”

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Posted 6 years ago

Thank you for your kind review, Emma! We enjoyed working with you as well and look forward to working with you again in the future.

Posted 6 years ago

“I work for a company that reads a lot of books and presents development workshops for its staff. We've purchased books to read as groups as well as customized journals for our development programs. Products and service has been great. The only caution is that books are not returnable so be sure before you order!”

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Posted 6 years ago

Thank you for your review, Linda! We hope the books and journals allow you and your team to learn and grow together. Have a great week!

Posted 6 years ago

“I just worked with Robin Woolsey at bookpal for first time and had the greatest experience! She was so on top of it, quick to respond, fun to work with and most importantly...got us an excellent deal on our order. I will definitely be using them again!”

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Posted 6 years ago

Thanks, Jenny! Robin enjoyed working with you as well :) We look forward to assisting you on your next project!

Posted 6 years ago

“BookPal was very helpful in getting me order processed and correct. I live chatted and also spoke with representatives to help with my school tax exempt process. They were all very helpful and sweet! Books came very quickly. I can't wait to use them in my classroom next year!”

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Posted 6 years ago

Thank you for your kind words, Alicia! We hope your students enjoy learning from the books and good luck next school year :)

Posted 6 years ago

“I ordered from BookPal one time so far. Great experience: good price, helpful customer service, fast shipment. I had a small issue with my order. They helped and made it good immediately.”

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Posted 6 years ago

Thanks for your review, Johann! We appreciate the feedback and hope to work with you on your next project.

Posted 6 years ago

“We appreciate the swift replies, and the willingness to go above and beyond to help us hunt for reading books! Stefanie is a great resource and a great communicator! When a book is out of stock or if there is another similar book that we can use, she has always been on top of it. Great customer service!”

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Posted 6 years ago

Thank you for your review! We are glad to be of help and hope you have a wonderful rest of the school year!

Posted 6 years ago

“A great experience from start to finish! This isn't the first time we've used BookPal and it won't be the last. Robin helped us with book suggestions, availability, and coordinated our order once we decided on the right item for our company-wide book club. Ordering was easy, shipping was fast, readers are happy. Thank you BookPal!”

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Posted 6 years ago

Thank you for your kind review, it really means a lot! We hope your books inspire those participating in your book club, and we look forward to partnering with you again in the future.

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews