BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

Write Your review

Tell us how BookPal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using BookPal as a source for trade books and textbooks for our school for the past 6 years. With BookPal I receive outstanding, speedy service, and excellent prices. If I receive any damaged books or an incorrect quantity of books, BookPal remedies the situation immediately. You can't go wrong with BookPal.”

Helpful Report

Posted 6 years ago

Thank you for your kind review, Mary! We enjoyed working with you and look forward to the opportunity to work with you again. Have a wonderful week :)

Posted 6 years ago

“Awesome customer service. They found everything I was looking for and I received my shipment in a very timely manner. Robin was excellent to work with. She ensured that my organizations needs were met. Will definitely purchase again and highly recommend their products and service.”

Helpful Report

Posted 6 years ago

Thank you for your kind review, Elaine! We appreciate the feedback and hope you have a wonderful week :)

Posted 6 years ago

“We ordered 100 books for an author visit through BookPal. They were exceptionally easy to deal with, and our books arrived in great condition 7 days after shipping (we are on the opposite end of the country). Very impressed, and good price too! I would order through them again, thanks!”

Helpful Report

Posted 6 years ago

Mia, thank you for your review! We hope your event went well and look forward to the opportunity to work with you again.

Posted 6 years ago

“Excellent service! They were able to find the books we needed for great prices! Stefanie was very helpful! :-)”

Helpful Report

Posted 6 years ago

Thank you for your kind review! Stefanie really enjoyed working with you and we hope to get the opportunity to work with you again in the future :)

Posted 6 years ago

“Your customer service folks are outstanding! They were very helpful and answered all my questions.”

Helpful Report

Posted 6 years ago

Thank you, Wendy! We're glad we could answer all the questions you had and hope to get the opportunity to work with you again in the future!

Posted 6 years ago

“After much research, I narrowed my choices to two books. I decided to let price guide me. Limited budget. Yuri, a book seller at bookpal, beat the price quoted by Amazon by $2 a book. A savings of $50! I can use the savings toward another awesome read for our youngsters at a later date. Yuri, Thank you for going the extra mile for our team. Yuri and Bookpal Yuri will be my first choice always. Sincerely, Sammi”

Helpful Report

Posted 6 years ago

Thank you for your kind review, Sammi! Yuri really enjoyed working with you :) We hope you have a great rest of your week!

Posted 6 years ago

“I am the Director of Recognition and Appreciation in my company. To get the ball rolling on developing this department into something that can change the lives of everyone who works with us, I needed a specific book that was recommended to me to read - and one I highly recommend to all others - O Great One, by David Novak. While on the search to find this book, I was recommended to use bookpal by one of the wonderful assistants who works in our office. She got me in contact with Robin Woolsey - and it's been all uphill from there! Of course, bookpal was able to get me the books I needed, in the quantity I needed them, for a price cheaper than I would have found elsewhere - but the real way bookpal made me happy was by employing Robin. She is, hands down, one of the most incredible Account Managers I have ever had the great fortune of working with! She was not only very excited to help meet our needs, recommended other items that might help further our goals, and has handled every interaction with a kindness that you really don't see very often - she understands the importance of what we are trying to build in my company, and genuinely finds joy in helping to make our dream of "ensuring each person who works with us knows their value" a reality. I've talk to her via email and on the phone, and in the short time that we have worked with each other, I honestly feel like I can consider her a friend. I work in the service industry, so great service is extremely important to me, and she nails it on all fronts! I fully encourage anyone who needs a book to utilize bookpal as a resource - and I recommend requesting Robin as your contact when doing so - you not only 'won't be disappointed' - you will be more than pleasantly surprised by the amazing creation that she is :) Thank you!”

Helpful Report

Posted 6 years ago

Zana, thank you so much for this wonderful review! Robin truly enjoyed working with you :) We're glad to see your books are able to inspire and empower those you work with. Have a great rest of the week!

Posted 6 years ago

“I have had the pleasure of working with BookPal on several occasions and they continually up the bar on professionalism, product and fast shipping. Their pricing cannot be beat - trust me I have shopped around. Robin Woolsey is awesome and truly cares about her clients and always follows up to ensure my expectations are met. BookPal is my go to vendor for books and journals.”

Helpful Report

Posted 6 years ago

Thank you for your kind review! Robin truly enjoyed working with you and we look forward to working with you again in the future.

Posted 6 years ago

“Customer service was outstanding. They really took a personal interest to see why we needed the books and how they could be sure that the books got there on time. Really felt the personal touch.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We're glad we were able to help you get the right books at the right time.

Posted 6 years ago

“I received the books in a timely manner. No damage.”

Helpful Report

Posted 6 years ago

Thank you for the feedback! We look forward to the opportunity to work with you again in the future :)

Posted 6 years ago

“The low cost makes it worth it! The shipments came quickly.”

Helpful Report

Posted 6 years ago

Thank you for the kind review, Maria! We hope you have a great rest of your week.

Posted 6 years ago

“Great customer service!! :)”

Helpful Report

Posted 6 years ago

Thank you for your review, Megan! We hope you have a great rest of your week.

Posted 6 years ago

“The representative I worked with on three different deliveries worked so hard to make sure we got our deliveries within our very short time frames. She definitely saved our proverbial "bacon."”

Helpful Report

Posted 6 years ago

Thanks for your review, Rebecca! We enjoyed working with you and are glad your "bacon" was saved :)

Posted 6 years ago

“I've bought several classroom sets of books from bookpal, they have great prices, super selections and always quick delivery.”

Helpful Report

Posted 6 years ago

Thank you for the kind review, Sandi! We hope the books continue to inspire your kids and foster a love for reading.

Posted 6 years ago

“You always deliver on what I need. I am so grateful for that service.”

Helpful Report

Posted 6 years ago

Thank you, Tamara, it's our pleasure! Have a wonderful week.

Posted 6 years ago

“Great customer service, and quick delivery!”

Helpful Report

Posted 6 years ago

Thank you, Nancy! We enjoyed working with you and hope you have a fantastic week.

Posted 6 years ago

“I’ve used BookPal multiple times when placing large bulk orders and they’ve always provided me with great service, competitive pricing and prompt ontime delivery. I highly recommend using them when placing large orders.”

Helpful Report

Posted 6 years ago

Thank you for the kind review, Mary! We really appreciate it. Have a wonderful week!

Posted 6 years ago

“Great service, felt taken care of!”

Helpful Report

Posted 6 years ago

Thanks for the review, Lorin! We hope to work with you again in the future :)

Posted 6 years ago

“Excellent pricing and quick service.”

Helpful Report

Posted 6 years ago

Thank you for the review, Janet! Have a wonderful week.

Posted 6 years ago

“Quick response to my inquiry. Excellent assistance when I called to place my order. The person was friendly and knowledgeable. And my shipment arrived early. What's not to love?”

Helpful Report

Posted 6 years ago

William, thank you for your feedback. We are glad to hear you had a great experience. It was a pleasure working with you!

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews