BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My book was waiting for me when I came home, on the day it was released! I super happy with it”

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Posted 4 years ago

Thanks so much for your note. We hope you enjoy your new book. Happy reading!

Posted 4 years ago

“Professional, patience and great advice”

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Posted 4 years ago

Thank you, Betty! Hope your students enjoy the books. We look forward to partnering with you on your next order.

Posted 4 years ago

“Great customer service! They responded quickly to all my questions. and shipped the books out immediately. Thank you!”

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Posted 4 years ago

Thanks, Beth! We appreciate the feedback. Enjoy the books!

Posted 4 years ago

“Great price for bulk books. I purchased the books for my operation leaders.”

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Posted 4 years ago

Thank you for your feedback, we really appreciate it! We hope your books provide inspiration and new learning opportunities for your operation leaders.

Posted 4 years ago

“Kaitlyn from Book Pal did an excellent job of following up with Publishers to ensure we got our books on time for our event to start!!!”

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Posted 4 years ago

Thank you, Kelli! We appreciate the kind words and hope your event was a success!

Posted 4 years ago

“Excellent and prompt service provided!”

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Posted 4 years ago

Thanks, Eunice! We appreciate the feedback and look forward to partnering with you on your next project. Have a great week :)

Posted 4 years ago

“I had a deadline for a book launch and needed an order shipped to Canada - My rep Karlyn was friendly, helpful, and provided great customer service!”

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Posted 4 years ago

“Quick courteous and excellent customer service when needed.”

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Posted 4 years ago

“Excellent service and speedy delivery every single time. Book-Pal cares!”

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Posted 4 years ago

Thank you, Alden! We greatly appreciate your continued support and look forward to partnering on future projects. Have a fantastic week!

Posted 4 years ago

“BookPal provides great service all around. My go-to for our bulk book needs. Easy to order from online and great real-time customer service from order placement to delivery.”

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Posted 5 years ago

Thank you for your kind review, Yvonne! We are always happy to help. Enjoy your books!

Posted 5 years ago

“Great customer service, fast response to emails and prompt follow-up, thank you, Mary. Looking forward to using BookPal again.”

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Posted 5 years ago

Thank you for your review, Allurynn! We are happy to help, and look forward to partnering on your next project.

Posted 5 years ago

“The BookPal team was extremely responsive and professional in handling all aspects of my order, despite an unexpected backorder and tight timeframe. MAJOR kudos to Sr. Account Manager KAITLYN MCCOLLUM for going above and beyond to get this order processed, shipped, and delivered for our deadline.”

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Posted 5 years ago

Thanks, Kristen! We appreciate the kind words and look forward to working with you on your next project. Have a great week!

Posted 5 years ago

“Regardless of who I deal with everyone is extremely helpful and has always found what we need at a fair price, regardless of the quantity purchased. The books are really nice! As my Literature teacher has said, "It's great to have new books for our students. They appreciate having them and take good care of them." Thank you to Book Pal. We will continue to buy from you in the future.”

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Posted 5 years ago

Thank you for your kind review, Kimberly! We are always happy to help, especially in providing books to students. We hope your students are able to learn and grow from these titles. Have a great semester!

Posted 5 years ago

“A truly wonderful experience, working with Karlyn was a delight and she went out of her way to make sure we were well taken care of.”

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Posted 5 years ago

Thank you for your kind review, HeatherAsh! We've enjoyed working with you as well and look forward to what the new year brings. Have a great week!

Posted 5 years ago

“Not sure if I just didn't read rhe description right but the size of the books was tiny. Not what I expected”

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Posted 5 years ago

Hi Dana, thank you for your honest feedback! We apologize for any inconvenience. Please feel free to reach out to our support team at 866-522-6657 or support@book-pal.com to discuss this further. Have a great week!

Posted 5 years ago

“Very responsive, very helpful, and very efficient! Thank you for sharing your ideas and expertise as I made my first customized journal.”

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Posted 5 years ago

We are happy to help, Julie! We hope your journals inspire all who use them. Happy Holidays!

Posted 5 years ago

“Clear processes, quick shipping and responsive, helpful humans. Thank you!”

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Posted 5 years ago

Thanks, Telisha! We appreciate your feedback. Happy Holidays!

Posted 5 years ago

“They really make it amazingly easy to buy books in bulk. And their shipping prices are incredible. All of this supported by great customer service! A great resource!”

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Posted 5 years ago

Thank you, Tony, for your kind review! It has been our pleasure partnering with you and we look forward to working with you in the new year!

Posted 5 years ago

“As an educator, I use BookPal to get reasonably priced books for my classroom at a Title I school and as a resource to allow parents to purchase discounted copies of our reading materials to have at home. BookPal generally has better or at least comparable prices to other vendors and I've been pleased with their service. Our materials have arrived in a timely manner and I'm quickly and frequently notified with updates as to the status of my order. Finally, BookPal has a great selection of titles and I generally have had no problem finding what I need with the number of copies I desire readily available. I have used BookPal several times before and will continue to do so in the future.”

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Posted 5 years ago

Thank you for your generous review, Alicia! We are always thrilled to hear how books are impacting the lives of students :) We look forward to our continued partnership!

Posted 5 years ago

“Terrific service- friendly and professional; timely delivery, and excellent prices!”

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Posted 5 years ago

Thank you for your kind review, Andrea! We hope you enjoy the books and we look forward to partnering with you on your next project.

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews