BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the books about a week after I placed the order. I feel like I got a great value for the money and will definitely use BookPal in the future.”

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Posted 7 years ago

Thank you for your thoughtful feedback, Rose! We look forward to working with you again soon.

Posted 7 years ago

“Great service, delivered on time, in good condition, no problems.”

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Posted 7 years ago

Thank you for your feedback, Peter! Happy to hear you had an excellent experience with us.

Posted 7 years ago

“Customer service was great, prices were reasonable, books delivered as promised and on time.”

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Posted 7 years ago

Hi Bennett! Thank you for the thoughtful feedback, we appreciate it. Hope you have a wonderful week!

Posted 7 years ago

“Very fast shipping. I have already told others!!”

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Posted 7 years ago

Hooray! Thank you for spreading the word about us and for the feedback, Sherry. Have an amazing week!!

Posted 7 years ago

“The shipment came faster than we thought. The books were in perfect condition because the packaging was done right. Great organization to use.”

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Posted 7 years ago

Thank you very much, Michael! We appreciate your feedback and look forward to working with you again in the future. Have a fantastic week!

Posted 7 years ago

“Josina and the whole team were so helpful! Our order came on time and looked great! Exactly as promised. Will definitely be returning for a future project.”

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Posted 7 years ago

Thank you for the feedback, Kaci! We're so glad to hear you had an excellent experience with BookPal — can't wait to work with you again soon! Wishing you the best.

Posted 7 years ago

“Was very happy to find the book I needed at a great price. Shipped within a reasonable timeframe (not "2 day" but quicker than I expected!). Books arrived in good shape and as described. Very pleased!”

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Posted 7 years ago

So happy you had an excellent experience with us, Veronica! Thank you for the thoughtful feedback. We hope to work with you again in the future. Have a great week!!

Posted 7 years ago

“Customer service was fantastic”

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Posted 7 years ago

Thank you, Susan!

Posted 7 years ago

“Awesome books!”

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Posted 7 years ago

Awesome customer!

Posted 7 years ago

“Easy to order and arrived on time.”

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Posted 7 years ago

Happy to hear that! Thank you for the review.

Posted 7 years ago

“Easy ordering, pleasant staff, and a quick and complete delivery of our order. We will definitely order again from BookPal and refer you to others. Thank you.”

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Posted 7 years ago

Thank you so much for the thorough feedback. We're glad you had an excellent experience with us and hope to work again with you soon. Have a wonderful weekend!

Posted 7 years ago

“Items were exactly what was ordered, no damage, packaging was excellent, received quickly! Thanks BookPal!”

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Posted 7 years ago

Thank you for the thoughtful feedback, Debra! Have a wonderful weekend.

Posted 7 years ago

“It was great! Great price.”

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Posted 7 years ago

Thanks for the feedback, Miles!

Posted 7 years ago

“This was the first time we used BookPal to order books - they were extremely helpful when we needed to find out about purchase orders so that we could use our school money! Thank you again for all the help!! We will definitely use BookPal again!”

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Posted 7 years ago

We're so happy to hear you had an excellent first-time experience with us, Nikki! Thank you for the thoughtful and detailed review. We can't wait to work with you again soon in the future.

Posted 7 years ago

“After I placed the order, they called to confirm when I needed the books by to make sure they would be delivered on time. Great customer service.”

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Posted 7 years ago

Thank you for your thoughtful feedback! Providing excellent service is one of our top priorities. Have a wonderful week!

Posted 7 years ago

“Great customer service. Helped us get our large order figured out and delivered quickly.”

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Posted 7 years ago

Thank you for the feedback. We're glad you had such a great first-time experience with us! Have a good week.

Posted 7 years ago

“Very happy with the purchase”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Order received promptly”

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Posted 7 years ago

Thank you for the feedback! Have a great week.

Posted 7 years ago

“Liza & Lynette were incredibly responsive and helpful in quickly placing our large order. Made the task very easy and painless. Very much so appreciated it”

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Posted 7 years ago

Thank you so much for the thoughtful review! We're glad you had such a great experience with us. Liza & Lynette enjoyed working with you and hope to do so again in the future!

Posted 7 years ago

“Still have not received the books I ordered!”

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Posted 7 years ago

Hi Andrew, we’ve tried to get in touch with you several times to discuss your order. Could you call us at your earliest convenience? Thank you!

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews