BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AS a techer I have used Bookpal several times for the purchase of class sets of fiction and nonfiction books. Their customer sevice has always been top notch. Whether I needed to find a unique book, make a change, delay or cancel and order they've addressed my issues promptly and provided the necessary support. There is no other company that I would shop with to provide my students with novels to enrich and support the teachings of reading standards within my class. It's a fantastic company.”

Helpful Report

Posted 6 years ago

Thank you for your review, Mary! We are always glad to assist you in providing wonderful books to inspire your students :)

Posted 6 years ago

“BookPal was incredibly helpful in helping me find the books that I was looking for and went above and beyond to make sure I was happy with my ordee.”

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Posted 6 years ago

Thank you for your feedback! We hope you enjoy your books :)

Posted 6 years ago

“A reliable source for buying books in bulk. Much better than going through Amazon.”

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Posted 6 years ago

Thank you for your review, Steve! We appreciate any and all feedback so that we may provide a better experience to our customers. Have a wonderful week!

Posted 6 years ago

“The BookPal people went out of their way to not only source hundreds of copies of a hard to find architecture book but also managed to get several copies signed by the author to use as a raffle item. Their products contributed significantly to a series of successful events in 2018.”

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Posted 6 years ago

Thank you for your kind review, April! We are glad we could help with your event and hope these books inspire learning and growth in those who read them.

Posted 6 years ago

“Our book order was received on schedule as promised. Thank you.”

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Posted 6 years ago

Thank you for the feedback! We hope you have a wonderful week.

Posted 6 years ago

“BookPal is Amazing. I had a special order of 100 books with a tight two day deadline for delivery. The books arrived early! You cannot do this online. I called customer service and they worked on this until they got it done and they called to say the books arrived early. Who could ask for a better experience.”

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Posted 6 years ago

Thank you for your review, Kim! We are glad to hear you had a great experience with us and hope to get the opportunity to work with you again in the future.

Posted 6 years ago

“We had a rush order for a special event and weren't sure that we could get the books we needed on time. BookPal responded to my request almost immediately, gave me an excellent price, and were able to get the books to us within the very short turnaround that we needed - in fact, they arrived several days before the due date. Bravo, and thank you!”

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Posted 6 years ago

Thank you for your feedback! We are glad your books were able to arrive on time and hope they inspire you and your team.

Posted 6 years ago

“Robin Woolsey with BookPal was fantastic to work with! She was very responsive and also willing to work within our budget on the order. Great customer service as well!”

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Posted 6 years ago

Thank you for your feedback! Robin enjoyed working with you as well and we hope you have a fantastic week.

Posted 6 years ago

“Books made easy! bookpal is responsive, quick to assist and so easy to work with.”

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Posted 6 years ago

Anne, thank you for your review! It's truly our goal to make bulk book buying as easy as possible, and we're happy to hear we're doing a good job at that :) Enjoy your books!

Posted 6 years ago

“BookPal was super easy to navigate and our products turned out amazing! Michelle helped us through every step of the way and wasn't "pushy" at all. I think we got a great product for a great price!”

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Posted 6 years ago

Thank you for your feedback, Hannah! Michelle enjoyed working with you and we hope you have a wonderful week.

Posted 6 years ago

“Robin provided me with terrific customer service each time I placed an order!”

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Posted 6 years ago

Thank you for your review, Stan! Robin enjoyed working with you and we all look forward to the opportunity of working with you again in the future.

Posted 6 years ago

“Service was excellent.”

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Posted 6 years ago

Thank you for your feedback, Gregg! We are glad you enjoyed your experience and hope to work with you again in the future!

Posted 6 years ago

“Ordering process was clear and easy. Delivery was prompt. An excellent experience.”

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Posted 6 years ago

Thank you for your feedback! We're glad to hear you had an excellent experience. We look forward to the opportunity to work with you again in the future!

Posted 6 years ago

“Great customer service! The titles I need are always in stock; processing and shipping are always fast!”

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Posted 6 years ago

Thank you for your kind feedback! We are glad we were able to get you the right books on time and hope they continue to inspire!

Posted 6 years ago

“Customer service was very efficient in placing my order. We received or order quickly.”

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Posted 6 years ago

Thank you for your review, Pam! We hope you have a wonderful week.

Posted 6 years ago

“Great service. Book I requested was no longer available so they researched a replacement and provided me a solution. Thank you BookPal!”

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Posted 6 years ago

Thank you for your review, Kevin! We are happy we were able to find a replacement book for you and hope these books continue to inspire growth in you and your team.

Posted 6 years ago

“Robin Woolsey is my account manager and is an absolute pleasure to work with. We have ordered from BookPal on multiple occasions. The prices are always competitive and we receive our quotes VERY quickly. Robin is kind, professional and efficient, which makes the entire ordering processes very easy. Most imporant of all, our orders are always received quickly and are always correct!”

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Posted 6 years ago

Thank you for your feedback! We appreciate your continued support and always enjoy working with you. Have a wonderful week!

Posted 6 years ago

“I've placed several book orders over the past year and I have thoroughly enjoyed working with Book Pal, especially Robin. Her customer service and personable/friendly attitude is top notch ... in fact every staff member I had encounters with were extremely professional, proficient, friendly, and helpful. I would highly recommend Robin and Book Pal!”

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Posted 6 years ago

Thank you for your kind review, Janelle! We really appreciate your feedback. Robin enjoyed working with you as well and we look forward to the opportunity of working together again in the future!

Posted 6 years ago

“The team at Bookpal (especially Robin) was able to execute on an international order within hours making an aggressive deadline. We got the best pricing and customer service all the way through to delivery. Thank you!”

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Posted 6 years ago

Thank you for your kind words, Shannon! Robin enjoyed working with you as well. We hope the books are able to inspire you and others to learn and grow. Have a wonderful week!

Posted 6 years ago

“Our school has ordered books from bookpal multiple times. Each time has been a pleasure working with Stefanie G. and her team. Everyone is very efficient and helpful. Thank you!”

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Posted 6 years ago

Thank you for your feedback, Ivette! Stefanie enjoyed working with you as well :) We look forward to working with you again in the future!

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews