BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only did BookPal work with our non-profit to give us the best price, they also delivered ahead of schedule.”

Helpful Report

Posted 6 years ago

Thank you for your review, Johanna! We are glad you had an enjoyable experience and hope to work with you again in the future.

Posted 6 years ago

“I made a large order of books from BookPal for an upcoming orientation. All went well until I was told that the books were backordered and that I would get them after the actual orientation. Since this was my first time running the orientation for my new school, needless to say I panicked. The kind and patient representative listened to my predicament and actually told me that she was going to call me back after she figured out what they could do. In this day and age, how many representatives for any business actually try to help you and empathize with you?! Well, she called me back and said that they were going to make it work and it did! I got the books on time and all my new kindergarten students were given a book on their very first entrance into our school due to the efforts of BookPal. I definitely will be a returning customer!”

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Posted 6 years ago

Thank you for your kind words, Matt! We are so glad we were able to help you get the books in the hands of your kindergarten students on time :) We truly believe in the power of books to inspire learning and growth - and hope these can do the same for your students!

Posted 6 years ago

“Your company did a fantastic job in filling our order and getting it to us. Yuri Alvarez is pleasant and very helpful.”

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Posted 6 years ago

Thank you for your feedback, Lawanda! Yuri enjoyed working with you as well and we hope to work with you again in the future. Have a wonderful rest of your week!

Posted 6 years ago

“Easy to use purchase orders and fast shipping.”

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Posted 6 years ago

Thank you for your review, Debbie! We appreciate the feedback and hope you have a wonderful week!

Posted 6 years ago

Debbie, thank you for your review! We hope we get the opportunity to work with you again :)

Posted 6 years ago

“It was a pleasure to do business with BookPal. The customer service and attention to detail make the whole experience worthwhile. This is the third large order we have made with BookPal and we plan to continue to do business with them.”

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Posted 6 years ago

Thanks for the review, Karen! We enjoyed working with you and look forward to working with you again in the future!

Posted 6 years ago

Thank you, Karen! We enjoyed working with you as well and look forward to working with you again :)

Posted 6 years ago

“The books were delivered very quickly!”

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Posted 6 years ago

Thank you for your review, we're glad your books arrived on time :) Enjoy the rest of your week!

Posted 6 years ago

“Ordering was easy and the help from staff I worked with was great. The product was received promptly.”

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Posted 6 years ago

Thanks for the feedback, Sandy! We enjoyed working with you and hope you have a wonderful week!

Posted 6 years ago

“Always excellent!”

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Posted 6 years ago

Thanks, Melanie! We look forward to the opportunity to work with you again in the future!

Posted 6 years ago

“Stefanie worked hard to get us the best price for the books we ordered.”

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Posted 6 years ago

Thank you for your review! Stefanie enjoyed working with you :) We hope you have a wonderful rest of your week!

Posted 6 years ago

“needs were understood. received quote quickly. books were delivered on-time. can i get a discount though on the next purchase? :--)”

Helpful Report

Posted 6 years ago

Hi Ravi, thanks for the review! Please reach out to sales@book-pal.com when you're ready to place your next order and we'll see what we can do!

Posted 6 years ago

“Fast, efficient, and friendly communication from Robin! It was an absolute pleasure working with her.”

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Posted 6 years ago

Thank you, Kirstyn! Robin enjoyed working with you as well. Have a wonderful rest of the week!

Posted 6 years ago

“They are quick to help and performed wonderfully!”

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Posted 6 years ago

Thank you, Scott! We appreciate the review. Enjoy the rest of your week!

Posted 6 years ago

“The BookPal staff is helpful, efficient and knowledgeable. Prices are competitive and it's a pleasure to work with them.”

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Posted 6 years ago

Thank you for the kind review, Karen! We enjoyed working with you as well and are glad we were able to help!

Posted 6 years ago

“BookPal provide the materials we wanted quickly and economically. Robin was extremely pleasant to work with.”

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Posted 6 years ago

Thank you for your review, Frank! Robin enjoyed working with you. Have a wonderful week!

Posted 6 years ago

“The staff are so knowledgeable and quick to respond!”

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Posted 6 years ago

Thank you for the kind review! We are glad you had a great experience and hope to work with you again!

Posted 6 years ago

“In search of a company to purchase a novel to read together with my students for this upcoming fall, I found Bookpal on the internet. I reached out to them in regards to my request for a order, they were quick to respond, very helpful in answering my questions and very affordable on my classroom budget. Thank you Bookpal”

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Posted 6 years ago

Thanks for the kind review, Rich! We're glad you found us and hope your students enjoy the books. Have a wonderful week!

Posted 6 years ago

“BookPal allowed me to complete a task that seemed impossible! My account manager, Robin, was not only interested in my business but the mission and vision of what our organization was trying to accomplish. Our books were shipped extremely fast and arrived sooner than the stated time for delivery. I look forward to working with BookPal on future projects.”

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Posted 6 years ago

Thank you, Taleasha! Robin really enjoyed working with you. We hope your books empower your organization to learn and grow! We look forward to the opportunity to work with you again in the future.

Posted 6 years ago

“I have to buy bulk books a lot for training sessions we have for teachers and I can always rely on Book Pal to have what we need in stock and a at a great price. My orders always arrive within the time frame quoted if not earlier earlier and my orders are always correct.”

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Posted 6 years ago

Thank you for your kind words, Jennifer! We're glad you had a wonderful experience and hope to work with you again in the future!

Posted 6 years ago

“I order from Book Pal once a year and use the same book for a middle school organization class for kids that want to get a head start on their year. The CSRs are always super helpful and a pleasure to work with. Once again this year our order came well before expected and at a great price. Thanks Book Pal!”

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Posted 6 years ago

Thank you for the feedback, Lisa! We enjoy working with you and look forward to working with you again in the future. We hope your students enjoy the books!

Posted 6 years ago

“The customer service was top notch. They followed-up at every stage so that all material arrived on time and in perfect condition.”

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Posted 6 years ago

Thank you for your kind review, Allison! We enjoyed working with you. Have a great rest of your week!

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews