BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My attendees were so happy with the final product! The quality is great and we loved that it is environmentally-conscious. Plus the apple aroma is fabulous! Thanks!”

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Posted 7 years ago

Thank you so much for the review, RJ! Elizabeth loved working with you to produce your amazing journals. We're so glad to hear they were a huge hit at your event! Have a wonderful weekend :D

Posted 7 years ago

“I work with a school district and knew I would be making several purchases for one of our schools' English departments over a few weeks' time. I worked with the same customer service representative (Nina C.) via email. Our conversations were pleasant and informative, and she made placing orders and providing feedback efficient and meaningful. Thanks so much!!! Our teachers have been pleased with the products. We look forward to working with you in the future!!!”

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Posted 7 years ago

Dear Kimberly, thank you so much for your thoughtful review! We are delighted to hear you had an amazing experience working with Nina. We are beyond excited to continue working with you and your schools for many years to come! Have a wonderful weekend :)

Posted 7 years ago

“This was my first time ordering from BookPal. I was very pleased with the helpful customer support and the timely manner in which my order was processed.”

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Posted 7 years ago

Hi Lynn! Thank you so much for your thorough and detailed feedback. We appreciate your comments and are so happy to have you as a client! Wishing you a wonderful weekend.

Posted 7 years ago

“Excellent prices and quick service! Will order again!”

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Posted 7 years ago

Thanks so much, Jenny! We are thrilled to hear you had such an excellent experience with us and appreciate your feedback :)

Posted 7 years ago

“My order arrived quickly and as expected.”

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Posted 7 years ago

Thank you for the feedback, Angela!

Posted 7 years ago

“Received what we ordered in good time. Easy online ordering. Good experience. Have ordered from Book Pal numerous times and will again.”

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Posted 7 years ago

Thank you for being a wonderful client to work with! We appreciate your thorough feedback and wish you a wonderful week.

Posted 7 years ago

“Although the Website wouldn't allow me to order a large number of books, a quick phone call took care of the ordering process immediately. We received the books very quickly--all at a great price.”

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Posted 7 years ago

Dear Pamela, thank you for reaching out to us when you had trouble with our website! We appreciate your feedback and are happy to hear you had a great experience with your order. Hope you have a great week!

Posted 7 years ago

“Book Pal Supervisor got involved to ensure I received a delivery of books for my boss in order to teach a class in Rhode Island”

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Posted 7 years ago

Hi Gail, thank you for the thoughtful review! We appreciate your specific feedback and hope to work with you again in the future. Have a wonderful week.

Posted 7 years ago

“My book order came quickly-great service and easy to order.”

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Posted 7 years ago

Hi Jenna! Thank you for your review. We appreciate your feedback and look forward to working with you again in the future. Have a great day!

Posted 7 years ago

“Prompt and efficient.”

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Posted 7 years ago

Thank you for your feedback, Carrie :)

Posted 7 years ago

“Lynette Washington went above and beyond to research the books that I needed and to secure a price that fit into my budget. All of this under a very short deadline. She was amazing and the overall experience with BookPal was seamless.”

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Posted 7 years ago

Dear Leslie, thank you so much for your sincere review. Working with you was a pleasure and we're happy to hear you had an excellent experience with BookPal! Have a wonderful week.

Posted 7 years ago

“The quick turn around and attention to my needs was done in a professional and timely way. The personnel are helpful, creative, and presented ideas that really made my choice easier.”

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Posted 7 years ago

Thank you for such a thoughtful, thorough review, Barabara! We sincerely appreciate your feedback and loved working with you. Have a wonderful weekend.

Posted 7 years ago

“On time delivery. Always able to supply”

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Posted 7 years ago

Thank you for your review, Louise! Have a fantastic weekend.

Posted 7 years ago

“I needed a book that wouldn’t be ready for sale until Nov. it was for an author book signing and you made it happen! Thank you!”

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Posted 7 years ago

Hi Melba! Thank you for your review. We're so glad we were able to help provide the books for your author signing :) Have a fantastic weekend.

Posted 7 years ago

“I ordered a bulk order of Moleskine journals. BookPal had a great price for these and they arrived in a reasonable time and in perfect shape. I will continue to use BookPal for my bulk orders.”

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Posted 7 years ago

Dear Sandra, thank you very much for your thoughtful review and thorough feedback! We look forward to working with you again in the future. We hope you have a wonderful weekend.

Posted 7 years ago

“The children's cookbooks we ordered were perfect! Thanks so much.”

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Posted 7 years ago

It was a pleasure working with you, Ilise! We're so glad those children's cookbooks were such a hit. Have a great weekend.

Posted 7 years ago

“I cannot say enough about BookPal - their product is unique, the pricing is affordable and the service is outstanding. What more could i ask for? It has been an absolute pleasure working with Elizabeth and I look forward to placing future orders!”

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Posted 7 years ago

Dear Karen, thank you so much for such a thoughtful review. We couldn't be happier to have a client like you! Thank you for your patience and understanding as well. We hope your event goes well and look forward to working together again in the future :)

Posted 7 years ago

“My books came in a timely fashion, and the books were so perfect!!”

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Posted 7 years ago

Thanks for the feedback, Kersharia! Have an amazing weekend.

Posted 7 years ago

“I lost some books due to Hurricane Irma and your staff was wonderful in helping me replace them.”

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Posted 7 years ago

Dear Tammy, thank you for your review. We're so glad we were able to help you restock your shelves with books! Have a wonderful weekend.

Posted 7 years ago

“BookPal communicated with me on how fast I needed the books so I would have what I needed for my event. Then my books were delivrered fast and in good condition.”

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Posted 7 years ago

Thank you for your feedback, Tamara! We appreciate your thorough response and look forward to working with you again on your next event in the future.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews