BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easiest process that I have experienced. From asking for tax exemption to me messing up and double ordering, the customer service reps were amazing. If we purchase again, bookpal will get our business!!”

Helpful Report

Posted 5 years ago

Thank you, Danelle! We appreciate your feedback. We were happy to assist you with your order and look forward to working with you again in the future!

Posted 5 years ago

“Prices were very reasonable and the books came promptly. I will be using them again.”

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Posted 5 years ago

Thanks for your review, Auvia! We look forward to working with you again in the future. Have a wonderful week!

Posted 5 years ago

“I ordered a large amount of books for a conference my company is having in another state. I had personal assistance throughout the entire process. The books arrived on time. Lynette and her team are great. I would order from BookPal again and highly recommend this company to anyone.”

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Posted 5 years ago

Hannah, we're happy you enjoyed your book-buying experience with us! It was our pleasure to assist you in this project. We look forward to working with you again in the future.

Posted 5 years ago

“The process of pre-ordering "Getting the Love You Want" was a seamless experience.”

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Posted 5 years ago

Thank you for your review! We hope you enjoy the books :)

Posted 5 years ago

“Had the pleasure of working with Robin Woosley. She is so kind and helpful anytime I call to place an order for journals. Robin is very personal and provides exceptional and prompt customer service. Truly appreciate our partnership with her and Book-Pal.”

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Posted 5 years ago

Thanks for your review! Robin enjoyed working with you as well and we hope to work with you again in the future!

Posted 5 years ago

“Excellent service!!!!!!!!!!!! Robin and her team are great. We ordered journals for our company. They look awesome. Prompt delivery and wonderful customer service. We are beyond happy with our purchase. We highly recommend BookPal. Thank You.”

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Posted 5 years ago

Thank you for your feedback! We enjoyed working with you as well. We hope your company enjoys the journals and that they foster continuous learning and growth.

Posted 5 years ago

“BookPal was delightful in our transaction. Books arrived swiftly as ordered which our plan of disseminating to students seamless.”

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Posted 5 years ago

That's wonderful to hear, Marilee! Thank you for the feedback. We hope the books empower your students to learn and grow in the coming semester and years moving forward :)

Posted 5 years ago

“Robin was personal, understanding and helpful. She made the whole experience a delight!”

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Posted 5 years ago

Thank you for your review, Reba! We enjoyed working with you and look forward to the opportunity of working together again in the future :)

Posted 5 years ago

“The young lady that helped us was Robin Woolsey . What a jewel she was to work with. She knew what we were looking for and got just as excited as we did during the transaction. Our OB department was also excited to receive these books “Love you forever” for our newborns . As we started out the New Year we have have already given over a dozen out and every mom and dad are reading the book while in the hospital. We are so pleased that we were able to take on this project and that we had someone so awesome to work with. Sincerely Laura Brooks Colquitt Regional Medical Center Moultrie Georgia”

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Posted 5 years ago

Thank you for your kind review, Laura! Robin enjoyed working with you as well - and we're so inspired to hear what you're doing with the books!

Posted 5 years ago

“BookPal's customer service made it extremely easy to order a class set of books for my 9th graders! When it comes to invoices, payments, etc., I'm clueless, but they made it very understandable and helped me along the way! The books got here within a couple weeks (it was during the holidays). I will definitely suggest BookPal to my other coworkers.”

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Posted 5 years ago

Samantha, thank you for your kind words! We are so happy we were able to assist you and hope these titles inspire learning and growth in your students.

Posted 5 years ago

“Our first experience with BookPal was great! Placing our order over the phone was quick and seamless. The books arrived in a timely fashion in the expected condition. We will definitely order again.”

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Posted 5 years ago

Thanks, Christie! We enjoyed working with you as well and hope your books inspire and empower others. Looking forward to working with you again on your next project!

Posted 5 years ago

“Great price, quick shipping”

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Posted 6 years ago

Thank you for your kind review! Have a wonderful week!

Posted 5 years ago

“Books arrived in good condition and met our deadline, thank you Victor !”

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Posted 6 years ago

Thanks, Sheila! We really appreciate your feedback. Victor enjoyed working with you and we hope to get the opportunity to work with you again on your next project :)

Posted 5 years ago

“Bookpal , has amazing customer service and very accommodating and fast turn around . The product it self is amazing. Thank you bookpal”

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Posted 6 years ago

Thank you for your feedback, Katrina! We are glad you enjoyed your time with us - we did as well :) Have a wonderful week!

Posted 6 years ago

“Robin is great. She went above and beyond with my order. She made sure that all of my questions were answered. Highly recommend. Excellent customer service.”

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Posted 6 years ago

Thank you for your review! Robin enjoyed working with you and we hope to work with you again in the future.

Posted 6 years ago

“I purchased The For Agreements Mini Book for my subscription box and the entire transaction went super smoothly. I ordered and they were shipped in a very timely fashion. I received them very quickly and they were absolutely perfect. I will most certainly order from bookpal again if I need another bulk order of books.”

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Posted 6 years ago

Thank you for your review! We look forward to working with you again in the future and hope you have a wonderful week.

Posted 6 years ago

“Robin was awesome to work with . Right from the first she knew what book we wanted and started to work for us . Our OB department was so happy to receive the books for the newborns❤️❤️ Thank you for working with us . Sincerely Volunteer from Colquitt Region Medical Center Laura Brooks”

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Posted 6 years ago

Thank you, Laura! Robin enjoyed working with you as well. We are glad to hear the books made such an impact in your department - we hope they can provide a source of joy and inspiration to the families who receive them.

Posted 6 years ago

“We were very satisfied with the short amount of time it took to receive the books, once you received the PO from our school district. The books were in excellent condition and the low cost was great.”

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Posted 6 years ago

Thank you for your feedback, Julie! We hope your books empower your students to learn and grow.

Posted 6 years ago

“BookPal's customer service is superb. I felt like I was taken care of the entire process from the initial phone call to the invoicing process. I trusted that my books would be delivered on time and with care. And they most definitely were! I would highly recommend BookPal and will be using them again in the future when I need a bulk order.”

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Posted 6 years ago

Thanks for the feedback, Nicole! We look forward to working with you again on your next project.

Posted 6 years ago

“I always get a prompt response from our rep Stefanie, the updates are always sent, merchandise is always accurate. Thank you!”

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Posted 6 years ago

Thank you for your review, Julie! Stefanie enjoyed working with you and we hope you have a wonderful week.

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews