BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed my experience dealing with BookPal. Excellent service.”

Helpful Report

Posted 5 years ago

Thanks so much for your feedback, Joy. We hope you enjoy reading "Golden In Death" as much as we enjoyed delivering it. Have a wonderful week!

Posted 5 years ago

“I preordered a special release of my favorite authors new book. It was super easy to do. I actually forgot that I had preordered it so it was a great surprise when it showed up!”

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Posted 5 years ago

Thank you for your note, Heaven. We're so glad we were able to connect you with this special new release package. Hope you enjoy your new necklace and Hardcover copy of "Golden In Death."

Posted 5 years ago

“Order early. Mailed and received on time. Everything packed well. Would do business with them again.”

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Posted 5 years ago

Thanks for your review, Melanie. We're glad to hear we met all your expectations and look forward to partnering with you in the future. Hope you enjoy your new copy of "Golden In Death!"

Posted 5 years ago

“It was easy to complete my transaction, and my book arrived right when it was supposed to. Great doing busy with you.”

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Posted 5 years ago

Thank you for your feedback, Charlene. It means a great deal to us that your purchase was handled smoothly. Hope you enjoy your new necklace and the new release of "Golden In Death." Happy reading!

Posted 5 years ago

“I loved the packaging, the book, and the necklace! I had pre-ordered it - and then forgotten about it - so it was a very happy surprise waiting for me when I got home!”

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Posted 5 years ago

Thanks, Stephanie. We're so glad we could deliver some surprise book mail to brighten your day. Hope you enjoy reading "Golden In Death!"

Posted 5 years ago

“Signed up to special purchase Golden in Death. Absolutely no problem whatsoever.”

Helpful Report

Posted 5 years ago

Thanks for your feedback, Kathy. We're so glad to hear your purchase of the exclusive "Golden In Death" package was smooth. Hope you enjoy your new book and necklace. Happy reading!

Posted 5 years ago

“The staff was very responsive when I sent an email regarding my order. Thanks!”

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Posted 5 years ago

Thanks for your feedback, Lourdes. We pride ourselves on our customer service and will be sure to share this with our team. Hope you enjoy the new release of "Golden In Death" and have a wonderful week.

Posted 5 years ago

“This was my first experience ordering through BookPal. It certainly met all my expectations. Because my husband and I have moved so often 14 times, I have had to switch from physical books to ebooks. But the 50th book in a series and commemorative necklace were a deal I could not resist. They arrived right on scheduled, and exactly as advertised.”

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Posted 5 years ago

Thanks for sending in your review, Carole. We're so glad to hear you were pleased with the delivery, and we hope you enjoy your necklace and the Hardcover of "Golden In Death." Have a golden week!

Posted 5 years ago

“Delivered what was advertised. Very happy with items ordered and received.”

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Posted 5 years ago

Thank you for your feedback, Laurie! Hope you enjoy your new copy of "Golden In Death."

Posted 5 years ago

“My book was waiting for me when I came home, on the day it was released! I super happy with it”

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Posted 5 years ago

Thanks so much for your note. We hope you enjoy your new book. Happy reading!

Posted 5 years ago

“Great customer service! They responded quickly to all my questions. and shipped the books out immediately. Thank you!”

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Posted 5 years ago

Thanks, Beth! We appreciate the feedback. Enjoy the books!

Posted 5 years ago

“Great price for bulk books. I purchased the books for my operation leaders.”

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Posted 5 years ago

Thank you for your feedback, we really appreciate it! We hope your books provide inspiration and new learning opportunities for your operation leaders.

Posted 5 years ago

“Kaitlyn from Book Pal did an excellent job of following up with Publishers to ensure we got our books on time for our event to start!!!”

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Posted 5 years ago

Thank you, Kelli! We appreciate the kind words and hope your event was a success!

Posted 5 years ago

“Excellent and prompt service provided!”

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Posted 5 years ago

Thanks, Eunice! We appreciate the feedback and look forward to partnering with you on your next project. Have a great week :)

Posted 5 years ago

“I had a deadline for a book launch and needed an order shipped to Canada - My rep Karlyn was friendly, helpful, and provided great customer service!”

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Posted 5 years ago

“Quick courteous and excellent customer service when needed.”

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Posted 5 years ago

“Excellent service and speedy delivery every single time. Book-Pal cares!”

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Posted 5 years ago

Thank you, Alden! We greatly appreciate your continued support and look forward to partnering on future projects. Have a fantastic week!

Posted 5 years ago

“BookPal provides great service all around. My go-to for our bulk book needs. Easy to order from online and great real-time customer service from order placement to delivery.”

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Posted 5 years ago

Thank you for your kind review, Yvonne! We are always happy to help. Enjoy your books!

Posted 5 years ago

“Great customer service, fast response to emails and prompt follow-up, thank you, Mary. Looking forward to using BookPal again.”

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Posted 5 years ago

Thank you for your review, Allurynn! We are happy to help, and look forward to partnering on your next project.

Posted 5 years ago

“The BookPal team was extremely responsive and professional in handling all aspects of my order, despite an unexpected backorder and tight timeframe. MAJOR kudos to Sr. Account Manager KAITLYN MCCOLLUM for going above and beyond to get this order processed, shipped, and delivered for our deadline.”

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Posted 5 years ago

Thanks, Kristen! We appreciate the kind words and look forward to working with you on your next project. Have a great week!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews