BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience with Bookpal. I needed to make a large international order and they were really helpful at all times, Stefanie, who I was in contact with was quick to respond, super helpful and very friendly making the whole process easy and a pleasant experience.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review! We were happy to help and hope your books inspire all who read them.

Posted 3 years ago

“Love working with BookPal, always responsive, get things done quickly, and their people are fantastic!! Danielle Brown went out of her way to push our order through and get our books where we needed on time. Thanks Danielle and BookPal!! Steve Murphy & Javier Pena”

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Posted 3 years ago

Thanks, Steve and Javier! We always enjoy working with you to get your book in more people's hands and look forward to our continued partnership :)

Posted 3 years ago

“It has been a pleasure working with BookPal. Ordering is so easy and the Customer Service is excellent. I would recommend BookPal to all of my friends and CoWorkers”

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Posted 3 years ago

Thank you for your kind words, Stella! Your feedback is greatly appreciated. Have a great week!

Posted 3 years ago

“Fabulous! Easygoing! Efficient! I needed to order a large quantity of books tp be delivered in a short period of time. Stefaine provided a quote, books were paid for and order complete in 15 minutes - via email. I can't wait to use them again.”

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Posted 3 years ago

Thank you, Dr. Artis, for your kind review! We were happy to help and hope your books inspire all who read them!

Posted 3 years ago

“Very quick response time and helpful rep who managed expectations!”

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Posted 3 years ago

Thank you for your review, Eleanor! We appreciate the feedback and look forward to the opportunity of partnering with you on your next project!

Posted 3 years ago

“I LOVE working with BookPal! They are so kind, efficient, and helpful. They always strive to provide the best customer service experience, and they also go above and beyond to accommodate my school. What a truly fantastic company to work with!”

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Posted 3 years ago

Thank you so much for your kind review, Beth! It truly made our day :) We hope you and your students find inspiration in those books.

Posted 3 years ago

“BookPal consistently provides the best bulk prices anywhere, and our small business appreciates their customer service and special attention so much. They are efficient, responsive and dependable. Thank you, BookPal!”

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Posted 3 years ago

Thanks, Becky! We really appreciate your kind review and hope your books inspire all those who read them!

Posted 3 years ago

“Great and very fast service”

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Posted 3 years ago

Thanks for your review! We really appreciate the feedback.

Posted 3 years ago

“Great customer service and fast shipping”

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Posted 3 years ago

Thank you for your kind review, Louie! We hope you enjoy the books!

Posted 3 years ago

“Great for authors!”

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Posted 3 years ago

Thanks, Andrea! We love working with authors to get their books in more hands :)

Posted 3 years ago

“We love working with BookPal. They are helpful and accommodating. Books are high quality and shipments usually arrive in 2 - 3 weeks.”

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Posted 3 years ago

Thanks for your kind words, Amy! We appreciate the feedback and hope you enjoy your books!

Posted 3 years ago

“Thanks so much for your excellent service. The books arrived ahead of schedule; our team could not be happier. Great service from Tony as well!”

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Posted 3 years ago

Hi Teresa, it was our pleasure to help you get books in more hands! We appreciate the kind review and hope you and your team find inspiration in your new books :)

Posted 3 years ago

“Great experience, books arrived on time. Would buy here again.”

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Posted 3 years ago

Thank you for your kind review, Ike! We appreciate the feedback and hope you enjoy your books!

Posted 3 years ago

“Your customer service is great! I had to email a few different times because the receipts I was given did not have the information my district needed to reimburse me, and Book Pal's team was so helpful in getting me what I needed!”

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Posted 3 years ago

That's so great to hear, Reily! We were happy to help and hope you enjoy your books!

Posted 3 years ago

“GReat to work with and prompt delivery. Thanks!”

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Posted 3 years ago

Thank you for your kind review, Debra! It was our pleasure to help you with your project.

Posted 3 years ago

“The staff were incredibly helpful. I appreciate the time they took to help me arrange our book order. It was a bit complicated because we were using a funding award provided to our American Library Association Student Chapter for a special project. Thank you for your assistance!”

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Posted 3 years ago

Thanks for your kind words, Kelli! We were happy to help with such an important and impactful project and hope your students are inspired by these books. Have a great week!

Posted 3 years ago

“I like doing business with Book-Pal and Stephanie Gordon is the best. They have great prices and the customer service is top notch. Book-Pal makes me look good with my boss.”

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Posted 3 years ago

Thank you for your kind review, it made our day :) We enjoyed working with you as well and hope you enjoy the books!

Posted 3 years ago

“I really appreciated how they were able to expedite my order quickly! They also had the best price on my book of any wholesale book shop.”

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Posted 3 years ago

Thank you for your review, Davana! We appreciate the kind words. Have a great week!

Posted 3 years ago

“Stefanie is so helpful. Love this company. Also great prices.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We were happy to help and hope you enjoy your books :)

Posted 3 years ago

“This was the first time I had ordered from BookPal. They were very helpful and nice. The books arrived ahead of schedule which make the students very happy!”

Helpful Report

Posted 3 years ago

Thank you for your kind words! We love to hear how books are impacting students, and are thrilled they are enjoying the books.

Posted 3 years ago

BookPal is rated 4.8 based on 934 reviews