BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the book and necklace set . JD Robb is my favorite author and I couldn’t pass up this special edition set . Hope more sets come along in the future .”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Jennifer. It's great to know the package was well-received, and we're so glad we could connect you with this special pre-order offer for "Golden In Death." Hope you enjoy the book and necklace. Have a golden week!

Posted 4 years ago

“Received purchased item on time as scheduled. Only complaint is no e-mail notification item had shipped and by what mail carrier. Otherwise good service.”

Helpful Report

Posted 4 years ago

Hi Anette. Thank you for your honest feedback. We are always looking for ways to improve and will share your note with our team to further excel at our services. Hope you enjoy "Golden In Death" and have a wonderful week!

Posted 4 years ago

“I pre- ordered Golden in Death with the specially made necklace. I received an en email telling me it was shipped and I received it on the day of the books release. Loved the packaging everything came in.”

Helpful Report

Posted 4 years ago

So glad we could deliver your pre-order package, Fern. Thanks for the feedback on your order! We'll be sure to pass it on to our team. Hope you enjoy "Golden In Death" and have a wonderful week.

Posted 4 years ago

“I am new to BookPal and was very pleased with the delivery of the new J.D. Robb book. Through them I also found out about the commemorative necklace. I was able to purchase both ahead of time and delivery was right when promised. I will certainly be returning as a customer in the future.”

Helpful Report

Posted 4 years ago

Thank you for your kind words, Shari! We're so glad we were able to deliver "Golden In Death" in its special pre-order package just as you expected. Hope you enjoy the new release. Happy reading!

Posted 4 years ago

“1st time using Bookpal and not disappointed! Book arrived on release date as promised! Would order with them again!!”

Helpful Report

Posted 4 years ago

Thanks for sharing your experience, Judy. Glad we could connect you with this exclusive promotion for "Golden In Death." Hope you enjoy the book, and have a golden week!

Posted 4 years ago

“For the first time ever, I pre-ordered a book. A special book with a special deal. JD Robb's Golden in Death. I used BookPal to do it -- it was a very pleasant experience. They kept me updated, and my book arrived in perfect condition on release day! Thank you, BookPal! Very pleased!”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience, Deb. We're so glad we could connect you with this special pre-order package for "Golden In Death" and hope you enjoy the book and the necklace. Have a golden week!

Posted 4 years ago

“I would definitely buy from BookPal again. My order arrived on the book’s release date, and had special packaging as well. When I called with a question, customer service called me back quickly and provided the info I needed.”

Helpful Report

Posted 4 years ago

Thanks so much for sharing, Catherine! We'll be sure to share your feedback with the team to let them know what a great job they did. Hope you enjoy "Golden In Death" and your new necklace. Have a great week. :)

Posted 4 years ago

“They were helpful, informative. My book shipped on time and arrived fast. I am very satisfied.”

Helpful Report

Posted 4 years ago

Thanks for your feedback, Cheryl! We're so glad you received your "Golden In Death" package on time. Hope you enjoy your new book and necklace. Happy reading!

Posted 4 years ago

“My wife absolutely loved her BookPal gift, which included a new J.D. Robb novel and a necklace inspired by the main character. Valentine's Day in the books.”

Helpful Report

Posted 4 years ago

Way to go, Chris! We're so glad we were able to help you make that Valentine's Day gift happen with the special package of "Golden In Death." Thanks so much for your sharing your feedback. We hope you and your wife have an amazing week.

Posted 4 years ago

“Author is favorite of my girlfriend and she truly loved the necklace that came with the book. Great job bookpal. Very quick delivery. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for sharing your story, John. We're so glad we were able to connect you with the special pre-order package of "Golden In Death" and that your girlfriend enjoyed it. Hope you both have a golden week!

Posted 4 years ago

“Enjoyed my experience dealing with BookPal. Excellent service.”

Helpful Report

Posted 4 years ago

Thanks so much for your feedback, Joy. We hope you enjoy reading "Golden In Death" as much as we enjoyed delivering it. Have a wonderful week!

Posted 4 years ago

“I preordered a special release of my favorite authors new book. It was super easy to do. I actually forgot that I had preordered it so it was a great surprise when it showed up!”

Helpful Report

Posted 4 years ago

Thank you for your note, Heaven. We're so glad we were able to connect you with this special new release package. Hope you enjoy your new necklace and Hardcover copy of "Golden In Death."

Posted 4 years ago

“Order early. Mailed and received on time. Everything packed well. Would do business with them again.”

Helpful Report

Posted 4 years ago

Thanks for your review, Melanie. We're glad to hear we met all your expectations and look forward to partnering with you in the future. Hope you enjoy your new copy of "Golden In Death!"

Posted 4 years ago

“It was easy to complete my transaction, and my book arrived right when it was supposed to. Great doing busy with you.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Charlene. It means a great deal to us that your purchase was handled smoothly. Hope you enjoy your new necklace and the new release of "Golden In Death." Happy reading!

Posted 4 years ago

“I loved the packaging, the book, and the necklace! I had pre-ordered it - and then forgotten about it - so it was a very happy surprise waiting for me when I got home!”

Helpful Report

Posted 4 years ago

Thanks, Stephanie. We're so glad we could deliver some surprise book mail to brighten your day. Hope you enjoy reading "Golden In Death!"

Posted 4 years ago

“Item was received in a very well padded box with necklace. Our daughter loved the surprise of the book as well as the necklace.”

Helpful Report

Posted 4 years ago

Thank you for sharing your story, Cheryl. We love hearing how powerful an impact books have on the lives we touch. If you have any additional feedback, feel free to contact us at 866-522-6657 or support@book-pal.com. Hope you have a golden week!

Posted 4 years ago

“Signed up to special purchase Golden in Death. Absolutely no problem whatsoever.”

Helpful Report

Posted 4 years ago

Thanks for your feedback, Kathy. We're so glad to hear your purchase of the exclusive "Golden In Death" package was smooth. Hope you enjoy your new book and necklace. Happy reading!

Posted 4 years ago

“The staff was very responsive when I sent an email regarding my order. Thanks!”

Helpful Report

Posted 4 years ago

Thanks for your feedback, Lourdes. We pride ourselves on our customer service and will be sure to share this with our team. Hope you enjoy the new release of "Golden In Death" and have a wonderful week.

Posted 4 years ago

“Delivered what was advertised. Very happy with items ordered and received.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Laurie! Hope you enjoy your new copy of "Golden In Death."

Posted 4 years ago

BookPal is rated 4.8 based on 934 reviews