BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regardless of who I deal with everyone is extremely helpful and has always found what we need at a fair price, regardless of the quantity purchased. The books are really nice! As my Literature teacher has said, "It's great to have new books for our students. They appreciate having them and take good care of them." Thank you to Book Pal. We will continue to buy from you in the future.”

Helpful Report

Posted 5 years ago

Thank you for your kind review, Kimberly! We are always happy to help, especially in providing books to students. We hope your students are able to learn and grow from these titles. Have a great semester!

Posted 5 years ago

“A truly wonderful experience, working with Karlyn was a delight and she went out of her way to make sure we were well taken care of.”

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Posted 5 years ago

Thank you for your kind review, HeatherAsh! We've enjoyed working with you as well and look forward to what the new year brings. Have a great week!

Posted 5 years ago

“Very responsive, very helpful, and very efficient! Thank you for sharing your ideas and expertise as I made my first customized journal.”

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Posted 5 years ago

We are happy to help, Julie! We hope your journals inspire all who use them. Happy Holidays!

Posted 5 years ago

“Clear processes, quick shipping and responsive, helpful humans. Thank you!”

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Posted 5 years ago

Thanks, Telisha! We appreciate your feedback. Happy Holidays!

Posted 5 years ago

“They really make it amazingly easy to buy books in bulk. And their shipping prices are incredible. All of this supported by great customer service! A great resource!”

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Posted 5 years ago

Thank you, Tony, for your kind review! It has been our pleasure partnering with you and we look forward to working with you in the new year!

Posted 5 years ago

“As an educator, I use BookPal to get reasonably priced books for my classroom at a Title I school and as a resource to allow parents to purchase discounted copies of our reading materials to have at home. BookPal generally has better or at least comparable prices to other vendors and I've been pleased with their service. Our materials have arrived in a timely manner and I'm quickly and frequently notified with updates as to the status of my order. Finally, BookPal has a great selection of titles and I generally have had no problem finding what I need with the number of copies I desire readily available. I have used BookPal several times before and will continue to do so in the future.”

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Posted 5 years ago

Thank you for your generous review, Alicia! We are always thrilled to hear how books are impacting the lives of students :) We look forward to our continued partnership!

Posted 5 years ago

“Terrific service- friendly and professional; timely delivery, and excellent prices!”

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Posted 5 years ago

Thank you for your kind review, Andrea! We hope you enjoy the books and we look forward to partnering with you on your next project.

Posted 5 years ago

“Got everything we ordered in a timely manner and look forward to working with them again!”

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Posted 5 years ago

Thank you for your review, Mark! We enjoyed working with you as well and look forward to partnering with you on your next project :)

Posted 5 years ago

“Bookpal was great. They matched a very competitive price and set the books in a very timely fashion. Thanks Bookpal!”

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Posted 5 years ago

Thanks, Ryan! We appreciate the feedback. We hope you enjoy the books and have a wonderful week!

Posted 5 years ago

“Everything was great, we got a large order and received it within a week”

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Posted 5 years ago

Hi Miranda, thank you for your feedback! We were happy to help and hope you have a wonderful Thanksgiving!

Posted 5 years ago

“The cost was within our budget. The customer service was outstanding. Their willingness to go above and beyond to help us meet our shipping deadline was admirable. I would definitely use BookPal again in the future. Thank you for all of your help and support, Lynette!”

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Posted 5 years ago

Hi Jan, thank you for your kind review! We enjoyed working with you as well and hope your books inspire all who read them :)

Posted 5 years ago

“I am a teacher and needed to order a a class set of contemporary, culturally relevant literature for my students. Bookpal had the title and my order was processed quickly. I was happy that I could order through Bookpal. It would be nice if teachers were offered a discount, though.”

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Posted 5 years ago

Thank you for your feedback, Deborah! We are always happy to help :) Have a great week!

Posted 5 years ago

“I stumbled upon BookPal by googling classroom novel sets. After emailing an inquiry of the sets I wanted to purchase I had a phone call from a friendly rep within a few hours! The customer service is phenomenal and the prices beat anything I found while researching. I have already recommended to my colleagues!”

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Posted 5 years ago

Hi Maggie, thank you so much for your kind words, it truly made our day! We were happy to assist your order and look forward to the opportunity of working together again in the future.

Posted 5 years ago

“Great selections. Friendly service. Fast delivery. I love BookPal.”

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Posted 5 years ago

Thank you, Jerry, for your kind review! We appreciate the feedback and look forward to working with you again on your next project.

Posted 5 years ago

“Support team is fabulous and supportive. I have been ordering for years now and they always try for best pricing and ease of delivery. I enjoy working with the Bookpal Team!”

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Posted 5 years ago

Thanks, Rita! Your review made our day :) We enjoy working with you as well and hope you have an excellent week!

Posted 5 years ago

“BookPal is responsive in their communications and timely in their delivery. I always enjoy working with the BookPal team.”

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Posted 5 years ago

Thanks, Susan, for your kind words! We enjoy working with you and look forward to partnering on your next project. Have a great week!

Posted 5 years ago

“Very Friendly to work with and Quick to return a quote. The items were shipped out in a timely manner.”

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Posted 5 years ago

Thanks, Lisa! We appreciate the feedback. We hope you enjoy your books and have a fantastic week!

Posted 5 years ago

“I worked with Karyln Hixson to make a last minute book order and she did a fabulous job at getting what I needed, extending a loyal customer discount for us, and having them rush ordered/shipped ASAP to get them to me in time for our event. It was a wonderful experience.”

BookPal 5 star review on 30th October 2019

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Posted 5 years ago

Thank you, Christy, for your kind review! We love hearing stories like yours - it's what keeps us going :) We hope your books inspire learning and growth in all your event attendees!

Posted 5 years ago

“BookPal exceeded our expectations. Not only did they price match from another vendor, they sent the order overnight. Great customer service, will definitely use again and recommend.”

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Posted 5 years ago

Thanks for the kind words, Caroline! We were happy to help you with your project and look forward to the opportunity to work with you again in the future! Have a great week :)

Posted 5 years ago

“Great experience! I bought 25 books for a youth group bible study and BookPal had the best price. Considering how many books, the shipping was quick! Received within about 2 weeks. I'd buy from them again!”

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Posted 5 years ago

Thank you for your feedback, Brian - we were happy to help get the books in the hands of your youth group! Have a fantastic week.

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews