BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

Write Your review

Tell us how BookPal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The representatives are attentive to the customer's needs. The books were sent quickly to the school.”

Helpful Report

Posted 7 years ago

Hi Deborah! Thank you for your review. We appreciate your comments.

Posted 7 years ago

“Excellent service and flexible bulk terms. Highly recommended!”

Helpful Report

Posted 7 years ago

Thanks so much for your review, James! Hope you have a wonderful weekend.

Posted 7 years ago

“Very good price, no shipping fees, and prompt delivery. Thank you for making this so easy.”

Helpful Report

Posted 7 years ago

Thank you for your review and for being a great client to work with, Susana. Have a wonderful weekend!

Posted 7 years ago

“Courteous and helpful customer service, excellent service in general and quick deliveries.”

Helpful Report

Posted 7 years ago

Thank you so much for your review, Gillian! We look forward to working with you again in the future. Have a great weekend :)

Posted 7 years ago

“Love the Michigan books. Just wish I could do 15 copies with the same 35% discount.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, Sandra! We appreciate your comments and will definitely make a note of your request. Have a wonderful weekend.

Posted 7 years ago

“Books were well priced and personnel were very attentive; some trouble with website marking correct amount on credit card, but staff resolved quickly. Great deal for buying lots of the same book.”

Helpful Report

Posted 7 years ago

Thank you for your thorough feedback, David! We're glad you experienced excellent service with our Client Experience team, especially when it came to resolving the website error. Hope to work with you again soon!

Posted 7 years ago

“BookPal selection of books is why we purchase through them. The ordering processing, receiving of product, and invoice is very prompt.”

Helpful Report

Posted 7 years ago

Thank you for your thorough, detailed review. We appreciate your feedback! Have a fantastic weekend.

Posted 7 years ago

“they were easy to work with and got us our product on time!”

Helpful Report

Posted 7 years ago

Thanks, Carol! It was a pleasure working with you too. Have a great weekend!

Posted 7 years ago

“You were great. You are the only bookseller who seems to have everything we need. And your customer service rep was super - I would steal her from you for our business if I could!!! Seriously, you all are terrific - thank you so much.”

Helpful Report

Posted 7 years ago

Hi Ray! Thank you so much for your feedback, it's great to hear that we have everything you need and that you had a great experience working with our customer service rep. Thank you for being such a fantastic client! We can't wait to work with you again in the future.

Posted 7 years ago

“Quick transaction, swift delivery, professional and courteous customer service!!!”

Helpful Report

Posted 7 years ago

Thank you, Janet! You're a pleasure to work with!

Posted 7 years ago

“I received my books for our conference right on time. They came even when Hurricane IRMA had an impact on Florida. The books made it safely to Orlando, Florida. The conference registrants were so happy and thankful to receive them. Michelle BC, Tampa Florida.”

Helpful Report

Posted 7 years ago

Hi Michelle, thank you for your detailed notes and review! We're so happy to hear that your conference registrants were delighted to receive the books. Wishing you all the best!

Posted 7 years ago

“BookPal Customer Service was easy to reach and very helpful. My order arrived on time and in good condition. I've done business with BookPal before and will likely do business with them again.”

Helpful Report

Posted 7 years ago

Thank you for the thorough review, Janet! We really appreciate your detailed feedback and are happy to hear you enjoy working with us. Have a wonderful week.

Posted 7 years ago

“Great company. Always on time and without damage.”

Helpful Report

Posted 7 years ago

Thank you, Peter. It's been a pleasure working with you!

Posted 7 years ago

“My orders always arrive on time.”

Helpful Report

Posted 7 years ago

Thank you for leaving us a review, Cathy! We appreciate your note.

Posted 7 years ago

“They helped me find the books I needed, and when I couldn't find a certain book they looked into it for me. They were so helpful. I will be using them again.”

Helpful Report

Posted 7 years ago

Hi Brooke! Thank you for your thoughtful feedback. We're so happy to hear you had an excellent experience with us! We look forward to working with you again soon. Have a wonderful week.

Posted 7 years ago

“Quick and Easy, Best price for the Catechism of the Catholic Church anywhere!”

Helpful Report

Posted 7 years ago

Thanks so much for the review, Jenny! We appreciate your comments.

Posted 7 years ago

“Josina was fantastic! She answered all of my questions and followed up with me to make sure we could get our order delivered on time. She really made our purchase seamless, thank you Josina!”

Helpful Report

Posted 7 years ago

Thank you for your thoughtful review, Kimberly! Josina enjoyed working with you and appreciates the shoutout. Have a great week :)

Posted 7 years ago

“Prompt responses to all emails and quick shipping of products. Great job!”

Helpful Report

Posted 7 years ago

Thank you for the kind words and detailed feedback, Jill! Have a great week.

Posted 7 years ago

“The customer service department was very efficient and easy to work with.”

Helpful Report

Posted 7 years ago

Thank you for your review, June! We're glad you enjoyed working with our client experience team.

Posted 7 years ago

“Our school had been searching for the Wonder book by Paschal to order in bulk. This was the only online source where I could order in bulk. The shipping was very fast and we received all of our books at one time.”

Helpful Report

Posted 7 years ago

Happy to be of help! Thank you for the thoughtful review, Lavinda.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews