BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is always a pleasure to work with this company! Quick replies and friendly customer service!!! I highly recommend BookPal!!”

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Posted 5 years ago

Thank you for your kind review, Cameron! We enjoy working with you as well and hope your books continue to inspire all who read them.

Posted 5 years ago

“Great service! Helpful and courteous employees!”

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Posted 5 years ago

Thanks, Sherry! Your feedback is greatly appreciated. Enjoy your books, and have a great week!

Posted 5 years ago

“I loved working with the company. I had to wait several weeks on my purchase order but they called me every week to check in and make sure that I didn’t need them to do anything. It was such a positive experience and I defiantly look forward to working with them again.”

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Posted 5 years ago

Thank you for your review, Heather! We enjoyed working with you as well and look forward to partnering again in the future :)

Posted 5 years ago

“Amazing fast shipping and easy to deal with! Thank you!”

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Posted 5 years ago

Thanks for your kind words, Leslie! We hope you enjoy your books and have a great week!

Posted 5 years ago

“I wanted to purchase a book--Nathan Hale's The Underground Abductor--for my son's 5th grade class. I looked everywhere for the best deal I could possibly get and settled on bookpal. The service was prompt and the customer service was great. I will use bookpal in the future and recommend them for bulk orders of all sizes.”

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Posted 5 years ago

Thank you, Roger! We hope your son and his class enjoy reading and learning from The Underground Abductor. We look forward to working with you again on future orders!

Posted 5 years ago

“The prompt service and delivery was much appreciated and the pricing was fantastic. However, when the Ben Nemtin's books were shipped the packing tape was taped over two books which made sticky, spoiled, and unusable.”

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Posted 5 years ago

Hi Diana, thank you for your feedback. A member of our customer support team will be in touch soon to discuss replacement options for your damaged copies.

Posted 5 years ago

“I had a few questions about my purchase, and the online representative answered all of them without delay. My books arrived exactly as promised, and the price was the best I found anywhere!”

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Posted 5 years ago

Thank you, Eva! We are always happy to help. We hope your books continue to inspire, and have a wonderful week!

Posted 5 years ago

“Best price I was able to find on internet and they deliver in the time they promised!”

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Posted 5 years ago

Thank you for your kind review! We are always happy to help and look forward to working with you again in the future.

Posted 5 years ago

“Michelle was a delight to work with! She asked excellent questions and offered great suggestions within budget! It was a positive customer service experience every step of the way. Highly recommend!”

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Posted 5 years ago

Thank you for your kind review, Martha! We enjoyed working with you as well and look forward to working with you again on your next project.

Posted 5 years ago

“I have worked with Stefanie Gordon for the last two years on this program at Eskenazi Health Hospital in Indianapolis, Indiana and she continues to give me great customer service and gets me what I need every time. She always puts my mind at ease and make me feel great! Continue the great work that you do everyday Stefanie!!!!!!!”

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Posted 5 years ago

Thank you for your kind words, Tamara! It's always a pleasure working with you and we look forward to partnering with you again.

Posted 5 years ago

“Process was fast & easy.”

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Posted 5 years ago

Thanks, Christina! We appreciate your feedback. We look forward to working with you again in the future!

Posted 5 years ago

“Good books, great service, excellent prices”

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Posted 5 years ago

Thank you for your kind review, Michael! We look forward to working with you again on your next project.

Posted 5 years ago

“GREAT SELECTION, GOOD SERVICE, RECEIVED ITEMS PROMPTLY”

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Posted 5 years ago

Thanks, Cookie! We are always happy to assist, and hope your books bring inspiration and growth to all who read them.

Posted 5 years ago

“I have had tremendous customer service every single time I have ordered books for our students.”

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Posted 5 years ago

Thank you for your review, Natalie! We are always happy to help provide your students with engaging and inspiring titles. We hope you have a great semester!

Posted 5 years ago

“I love working with BookPal! I've frequently ordered books, often with special requests and the customer service team has been exceptionally helpful and responsive.”

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Posted 5 years ago

Hi Kelsey, thank you so much for your feedback! We are always happy to help with your orders and look forward to partnering with you again.

Posted 5 years ago

“Thank you for helping me brainstorm solutions to share some books with families in a timely manner.”

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Posted 5 years ago

Thank you for your review! We are always happy to help :)

Posted 5 years ago

“I could not love this place more! The service is unbeatable! I purchased custom Appeel notebooks. With the help of BookPals design team they came out amazing!”

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Posted 5 years ago

Hi Rebeca, thank you so much for your kind review! It really made our day :) We hope you enjoy your journals and look forward to working with you on your next project.

Posted 5 years ago

“Our account manager - Stefanie - was great! We had a problem with shipping but she took care of everything.”

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Posted 5 years ago

Thank you for your review, Alyssa! We hope your books inspire learning and growth in all who read them. Have a fantastic week!

Posted 5 years ago

“Great prices, an excellent selection of books, and delivery is efficient and reliable.”

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Posted 5 years ago

Thanks, Susan! We really appreciate the feedback. Enjoy the books!

Posted 5 years ago

“This isn't the first time we've used BookPal, nor will it be the last. Excellent customer service and great prices, along with a demonstrated fervor for books and reading. These folks "get it" and we are happy that we found them! Thank you BookPal!”

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Posted 5 years ago

Thanks, Debbie! This made our day :) We love working with fellow book lovers, and look forward to working with you again on your next project!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews