BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BookPal did a great job of helping me place an expedite an order for me! When there were questions they contacted me to get things worked out in a very timely manner. This was a very good experience ordering from BookPal!”

Helpful Report

Posted 7 years ago

Thank you for the thoughtful feedback, Monica. We're glad you had an excellent experience working with us! Hope to work with you again soon. Have a great week!!

Posted 7 years ago

“Unbelievable customer service! Books arrived way before expected -”

BookPal 5 star review on 11th March 2017

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Posted 7 years ago

Thanks so much for the feedback, Tabecca! We're glad you had a great experience with us. Have a fantastic week.

Posted 7 years ago

“The customer service I received was exceptional and my very large order of books arrived on time and in great condition! I would refer this company to anyone who was looking to buy books in bulk!”

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Posted 7 years ago

Thanks so much for the feedback, Lindsay! We're glad you had a great experience with us and we can't wait to work with you again soon. Have a great weekend!

Posted 7 years ago

“It was great working with bookpal with our author event. They were fast, efficient, and very helpful. Thank you for everything that happen to make our event a success!”

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Posted 7 years ago

So glad to hear your author event was such a big success, Jason! Thank you for your thoughtful feedback. We're looking forward to working with you again in the future (:

Posted 7 years ago

“Best pricing I found and my customer service rep, Josina, has gone above and beyond the call of duty. They have earned my business!”

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Posted 7 years ago

Hi Julie! We're so glad you enjoyed your experience. Josina had a great time working with you and can't wait to do it again soon. Have a great week!

Posted 7 years ago

“Great prices and fast shipping.”

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Posted 7 years ago

Thanks for the feedback, Becky!

Posted 7 years ago

“Placed my $500 order and was canceled the next day due to lame excuse that oh this is out of print. WEll it was available on your site -you took my money. What a scam company. Very disappointed. I will order elsewhere. Scott”

Helpful Report

Posted 7 years ago

Hi Scott, we’re sorry about the inconvenience that this caused. Availability of titles can fluctuate constantly and we do our best to keep our website and customers updated, though we admit that it is difficult with a catalog of millions of titles. We will double check to make sure you were issued a full refund on the canceled order. Have a wonderful week!

Posted 7 years ago

“Awesome experience start to finish. Ketara Gedahn was wonderful to work with, extremely helpful and patient. I would be happy to recommend to friends or colleagues who might benefit.”

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Posted 7 years ago

Hi April! We're so glad you had an awesome experience. Ketara loved working with you too and can't wait to do it again soon. Thank you for spreading the word about BookPal!

Posted 7 years ago

“I just wanted to thank BookPal for the phone help with ordering our school three new sets of novels. They came in a timely manner, and our PTO was able to help fund us due to your great prices. I will continue ordering novel sets through you guys!”

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Posted 7 years ago

Thanks so much for your feedback, Heather! We're so happy we could help bring three new novel sets to your school. Excited to work with you again in the future! Have a great weekend.

Posted 7 years ago

“I have ordered multiple texts over the course of 3 years and never been disappointed. Everyone is very responsive, quick to provide price quotes and follow up on any special requests I have. All shipments have come in a timely manner and they are willing to look into reprints if needed. Great prices for large quantity orders too!”

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Posted 7 years ago

We're so happy to hear that we're your go-to bulk bookseller, Leanne! It's been a pleasure working with you. Thank you for being such a wonderful client and thank you for the thoughtful feedback. Have a wonderful week!

Posted 7 years ago

“Great customer support, quick shipment, and best price for class book sets! Thank you!”

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Posted 7 years ago

Thank YOU, Angela! We're glad you had a great experience with us and look forward to working with you more in the future.

Posted 7 years ago

“BookPal was the only place I was able to find enough of the book we needed all in one order. They also delivered the books very quickly.”

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Posted 7 years ago

Thank you for the thoughtful feedback, Katie! We're happy to be your bulk book provider. Have a great week!

Posted 7 years ago

“Great Product”

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Posted 7 years ago

Thank you, Margaret! We're glad you enjoyed your journals.

Posted 7 years ago

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Posted 7 years ago

“BookPal was very quick to respond with a competitive price and we've been very pleased with their products!”

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Posted 7 years ago

We're so happy you enjoyed your experience with us, Tianna! Thank you for the feedback.

Posted 7 years ago

“BookPal really came through for me with a last minute shipment. They were very responsive.”

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Posted 7 years ago

Hi, Olivia! We're so happy you had a great experience. Have a fantastic week!

Posted 7 years ago

“BookPal gave me the best price on our books. Their sales staff was very knowledgeable, and responded to my inquiries very quickly. I would recommend them for your purchases.”

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Posted 7 years ago

We're so glad you had a good experience with us, Michelle! Looking forward to working with you again soon. Have a great week.

Posted 7 years ago

“Arron was really great! He tried many ways to get me what I needed. I was treated well with respect and I will return when I need books in bulk.”

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Posted 7 years ago

Thank you for your feedback, Carol. Aaron had a great time working with you too! Looking forward to working with you again soon. Have a good week!

Posted 7 years ago

“The staff was very helpful and made it very easy. Even went above and beyond on keep track and updating me when i could make my order and they were in stock. Return time was excellent.”

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Posted 7 years ago

Thank you for your feedback, Tina. We're so glad we could work with you! Have a great rest of your week.

Posted 7 years ago

“I was scrambling for something new to do with my freshman class because they had read the book I was planning to teach. I was really lucky to find what I needed and my order came just when I needed it. Thanks!”

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Posted 7 years ago

So happy to hear that your books arrived right when you needed them, Yentle! Thank you for your feedback. We hope you have a wonderful week.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews