“Very poorly I placed an order they did not ask me size and I send them email about problem and no response back yet and it's been more than 48 hours. 🤦‍♀️ Customer service very poorly.”
“I purchased 2 Pandora bracelets, 6 charms and a pair of earrings as this year Christmas gifts. However, I just received one box for the charms. Another box for the rest of the items. So this store really gave me a big headache. I need to buy some non Pandora gift box myself in order to give them out. BTW, whose gonna love to give and receive Pandora jewelry without Pandora gift box???????? If you are buying gifts, I would definitely not recommend this store.”
“Ordered for curbside pickup, which did not take place. No one ever called, emailed or communicated otherwise for the pickup. My follow-up email on the order was also not answered.”
“Did receive their Bose demo-model as 'new' as ordered via their webshop. This without notifying and moreover denying when asking prior to delivery as it was the last item. Received scratched and with dust on it. Feedback on my message that I was very disappointed was literally "Ok". Do have one word for this act, shameless !!”
“Pricing in store is cheaper than online. Curbside pickup has become a joke. They make you go inside to pick up the item so you might as well buy the item in store and ignore the website. They online experience has gone from great to useless. Online is supposed to make the experience better and faster. It’s now slower and worse in many ways. Save yourself the trouble and go in store.”
“At this moment I haven’t received the merchandise, neither information of when will be shipped! I made the order on Nov 30, 2020 and it says is 5 day shipping, they are for a gift and I haven’t received more information, not happy at this moment”
“Last Thursday before the Black Friday sale....I purchased 2 items. No one called me to pick up my purchase. And when that finally did happen after I sent an email. They told me that one product was sold out!!!”
“It has been over a week since I've ordered through boolchands and emailed them twice about my order and still have had no response! Beware when buying from them on keeping you informed.”
“I am very dissatisfied with the fact that I can't reach anyone concerning my order I placed on December 2, 2019. The order was suppose to be received in 3 days. It is now 8 and I have no way to track my order!! I will never order from this company again!”
“Muy mala experiencia mas de 8 dias y mi pedido nunca llegĂł se equivocaron con la direcciĂłn me prometieron solucionarlo y nada!
The worst experience ever!”
