Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was ok,”

Helpful Report

Posted 3 years ago

Hi Susan, Thanks for your feedback, if you would like to, we'd love to hear from you at hello@boomf.com with any feedback on how you think we could improve ✨

Posted 3 years ago

“Fast delivery, and easy to create online”

Helpful Report

Posted 3 years ago

Thanks Evie! 🤗

Posted 3 years ago

“Very good service fast delivery and very satisfied with the bomb”

Helpful Report

Posted 3 years ago

Great to hear that Ronnie! 😊

Posted 3 years ago

“Amazing, cool card and everyone loved it!!!”

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Posted 3 years ago

Brilliant Safina!😊

Posted 3 years ago

“My sister in law loved the card, thanks”

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Posted 3 years ago

Fantastic Paul! 🤗

Posted 3 years ago

“Excellent personalised product , daughter was delighted to receive this as a birthday gift.”

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Posted 3 years ago

Amazing! Thank you for your feedback! 😊

Posted 3 years ago

“If there was an option for 0 stars that's what I would have chosen. The cards are poor quality, do not work, the personalised print looks amateur. Overall the product is a complete waste of money and a regrettable purchase.”

Helpful Report

Posted 3 years ago

Hi Emma, That is so disappointing to hear. We work hard to ensure all our products are of the highest quality and continuously control these standards. We are keen to find out more about your poor quality order, would you be able to to email our customer support team with your order details so we can take a look at this for you? Kind regards, Team Boomf

Posted 3 years ago

“A good service, quick delivery and good choice of options”

Helpful Report

Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 🥳

Posted 3 years ago

“All perfect: great service and products congratulations!!”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback!

Posted 3 years ago

“Really pleased...card and gift arrived very soon after order and cannot fault surprise card or sweeties gift...will use again x”

Helpful Report

Posted 3 years ago

Hi Esther 😊 thank you so much for your review we appreciate you taking the time to give feedback.

Posted 3 years ago

“Quick delivery easy to use software, happy recipients each time I've used it :)”

Helpful Report

Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback ✨

Posted 3 years ago

“Card arrived on time with correct picture. unfortunately the expected surprise did not happen. When the card was opened the contents fell out. The band that was supposed to propel the butterfly out was broken. Very disappointing, supposed to be a wedding surprise as butterfly has family significance. Have a picture of contents downloaded below”

Helpful Report

Posted 3 years ago

Oh no Angela, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Fabulous as always! 😆😆”

Helpful Report

Posted 3 years ago

Thank you so much Connie 💖 we appreciate you taking the time to let us know!

Posted 3 years ago

“Very good product, really easy to order. My only issue is after paying £8 for a card I then had to pay extra for postage. This should be included in the price & it has put me off ordering again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review Rachel. We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“Delivery time was good. Loved the cube Was nicely made. Only small issue was that it didn't pop open straight away as expected so the element of surprise was lost a bit”

Helpful Report

Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback. Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“It was sent to my daughter and she loved the confetti canon, but surprise for her second birthday in lockdown. Thank you so much.”

Helpful Report

Posted 3 years ago

We are so pleased your daughter loved her card! Tell her happy birthday from all of us at Boomf 💖

Posted 3 years ago

“This is the second boompf I've bought and both times have got the results I wanted! My granddaughter and friend were thrilled with them 😊 so thank you! Easy to order and prompt delivery, will certainly use again!”

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Posted 3 years ago

“Fun way to celebrate a birthday”

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Posted 3 years ago

We absolutely agree 😊

Posted 3 years ago

“Great Fun-My Wife loved the Monkey,(&Gin!).Thanks!”

Helpful Report

Posted 3 years ago

Amazing! Lovely to hear that your wife enjoyed her card and gin!

Posted 3 years ago

“Excellent product delivered right on time and easy to create and order.”

Helpful Report

Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 😊

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews