Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pictures on the marshmallow could be clearer but she loved them and the card 😊”

Helpful Report

Posted 3 years ago

Hi Anna thank you so much for your review we appreciate you taking the time to give feedback. We are constantly looking for ways to improve our products and we will look into your suggestion 😊

Posted 3 years ago

“Great options for designs and quick delivery.”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 😊

Posted 3 years ago

“Very good delivery,,nice product..”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback.

Posted 3 years ago

“Have now ordered 3 bomb cards, first was great but last 2 haven’t worked at all”

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Posted 3 years ago

Oh no Conor, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Brilliant I had the butterfly card will be sending lots more”

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Posted 3 years ago

We are so happy to hear you enjoyed the butterfly card 🦋

Posted 3 years ago

“Underwhelming, the confetti didn’t shower the recipient in colourful joy as seen in the adverts, it just kind of plopped from the card onto the floor In a clumpy mess. Quite symbolic of a lockdown birthday I guess! not worth £8!”

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Posted 3 years ago

“I ordered a personalised Cannon card,and it was perfect. Great product and great price, definitely order again.x”

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Posted 3 years ago

We are so pleased you loved your Cannon card 🎉 Thank you so much for your lovely review!

Posted 3 years ago

“Service is very good”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 😊

Posted 3 years ago

“Photo and paper good quality but butterfly flopped out on the card and fell on the floor. We did try rewinding but still just fell to floor very disappointing as supposed to fly”

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Posted 3 years ago

“Fast delivery, recipient was delighted with the card, loved it!”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 😊

Posted 3 years ago

“Great novelty card with personalisation ,Fast delivery 🎉”

Helpful Report

Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback 😊

Posted 3 years ago

“Brilliant service great fun love it see you again soon keep on doing what you’re doing 👍”

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Posted 3 years ago

We really appreciate your kind review! Thank you so much for taking the time to give feedback 💖

Posted 3 years ago

“The card did explode as shown in videos.”

Helpful Report

Posted 3 years ago

Oh no Karen, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“A great gift idea especially during lockdown, always wel, received.”

Helpful Report

Posted 3 years ago

Yay! We are so pleaesd to hear you and your loved ones have enjoyed their boomf surprises Kathleen! Thank you for the wonderful review 😊🎊💖

Posted 3 years ago

“Amazing company I can't thank them enough”

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Posted 3 years ago

We are so happy to hear you think so Cheryl! Thank you for the wonderful review 😊🎊💖

Posted 3 years ago

“It was great but there was no confetti or a surprise. Little disappointed”

Helpful Report

Posted 3 years ago

Oh no Barry, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“I had made a mistake and given boomf the wrong address for my daughters bday card which she obviously didnt receive. Once realising my mistake I contacted boomf and they happily re sent the card at mo extra cost.”

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Posted 3 years ago

We are so pleased to hear we were able to help Denise! We really hope your daughter enjoyed her boomf surprise 😊🎊💖

Posted 3 years ago

“Excellent and quick delivery, what a surprise my sister received. Cost of delivery quite high especially if order other products no free delivery available, but a good gift”

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Posted 3 years ago

Thank you so much for your review Nicola! We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“Pictures on the mash mellow were not very clear”

Helpful Report

Posted 3 years ago

Oh no Donna, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details including photos of your mallows, and we will look in to this for you right away 💖

Posted 3 years ago

“Was not sure what to expect but I can say absolutely brilliant! Quality and the surprise factor makes it I feel quite unique.”

Helpful Report

Posted 3 years ago

This is so fantastic to hear Janet! We are so pleased you have enjoyed your boomf surprise 😊🎊💖

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews