Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very funny”

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Posted 3 years ago

Thank you for the lovely review 😊🎊💖

Posted 3 years ago

“Turned up and the confetti just fell.out, no suprise for the receiver, disappointed with the cost when it didn't even work”

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Posted 3 years ago

Oh no! We are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Absolutely fabulous!!! Just an amazing product everyone loved it.Very good quality.My new go too card”

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Posted 3 years ago

Awww thank you so much for the fabulous review Sharon! We are so pleased to hear you have loved your boomf surprises 😊🎊💖

Posted 3 years ago

“The customer service is excellent! I didn’t receive my order so they reordered my product straight away and sent it to me.”

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Posted 3 years ago

We are so pleased to hear our Customer Services team were able to assist you in this Joanne! Thank you so much for the wonderful review 😊🎊💖

Posted 3 years ago

“Brilliant quality and fast delivery as always”

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Posted 3 years ago

Yay! This is so fantastic to hear Nisha! Thank you for the wonderful review 😊🎊💖

Posted 3 years ago

“Ordered a canon card which was meant to shoot confetti out of it and it didn’t even work, waste of £6”

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Posted 3 years ago

Sorry to hear that Neve! Could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you✨

Posted 3 years ago

“Was well received. I lovely surprise, made my aunty jump, she loved it.”

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Posted 3 years ago

Great to hear that! :)

Posted 3 years ago

“Very nice experience.”

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Posted 3 years ago

Great to hear that Sukhie! 😊

Posted 3 years ago

“Been 12 days and haven't received my order. Was for my best friends birthday and she didn't get it. Highly disappointed.”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Great product and quick delivery. The surprise on my daughters face was lovely.”

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Posted 3 years ago

Thank you so much for your review Beverley we appreciate you taking the time to give feedback 😊

Posted 3 years ago

“Amazing, great card, made my niece jump, card was on time, absolutely brilliant service will definitely order again.”

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Posted 3 years ago

That is amazing! We are so pleased your niece loved her card 💖

Posted 3 years ago

“Recipient was very happy”

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Posted 3 years ago

Hi Jon thank you so much for you lovely review! We are so pleased they enjoyed their lovely gift 💖

Posted 3 years ago

“Bought for my son wedding, it was awsome”

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Posted 3 years ago

This is so great to hear! Thank you for the lovely review 😊🎊💖

Posted 3 years ago

“I was very pleased with this boomf card i will use boomf again”

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Posted 3 years ago

Thanks Jean! We look forward to making more boomfs for you in the future!🤗

Posted 3 years ago

“Amazing birthday cards, we have had all the styles, i have 7 children... they love them!! Will definitely be buying these for every birthday x”

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Posted 3 years ago

That's wonderful to hear Catherine! Thanks so much for your feedback 🤗

Posted 3 years ago

“Very good. Thank you.”

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Posted 3 years ago

You're most welcome Paul! 🤗

Posted 3 years ago

“Bought the boomf box sweety gift for a friends 40th birthday. This was my first Boomf purchase and her first Boomf present too. My friend opened the box and .... nothing! Nothing happened. £20+ for a box of sweets. I emailed my frustration and was told that the Boomf can’t be guaranteed and offered a code for my next purchase. I won’t be making another purchase. Why, when the Boomf can’t be guaranteed?”

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Posted 3 years ago

Thank you so much for your review Kate. We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“Easy to order, fun to design and personalise and has been received really well by loved ones who were sent the Boomf bomb. Highly recommended”

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Posted 3 years ago

Thank you so much for that fantastic review Nicola! We are so pleased to hear you and your loved ones have enjoyed your boomf surprises 😊🎊💖

Posted 3 years ago

“Fast delivery, not opened it yet as birthday is his week.”

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Posted 3 years ago

We really hope your loved one enjoys their boomf surprise Julie! Thank you for the wonderful review 😊🎊💖

Posted 3 years ago

“Very happy it made my daughters birthday made us all giggle with the shock on her face”

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Posted 3 years ago

Yay! This is so fantastic to hear Genette! We are so pleased we brought surprises and laughter to your lives 😊🎊💖

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews