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Boots Reviews

2.6 Rating 1,839 Reviews
D
Happiness Grade
Read Boots Reviews

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300

D

Customer Service - Average

54.13%
Industry Average
Terrible and awful staff at Boots blanchardstown shopping center. Especially that blonde girl working at the perfume till, she’s doesn’t have manners on talking to customers at all, all she does is shouts at the customers. Definitely needs more attention and training on customer service. She could be harmful to customers in future my fear is.
posted 1 week ago - Lina
Contacted Boots customer service who also state they do not know when it will arrive.
posted 1 month ago - David
Immediately contacted customer service advised to complete a returns form & return which I immediately did.
posted 1 month ago - Gill Elgey
Absolutely disgusting customer service from Boots who have delivered an incorrect parcel.
posted 1 month ago - Pamela Lamming
The gift is not for them!! Absolutely useless customer service I won’t be buying again that’s for sure.
posted 1 month ago - Anonymous
Boots customer service ,worst experience I have ever had staff not interested in helping .
posted 2 months ago - Anonymous
My order been placed in August and till now November still did not get refund even though was contacting with customer service few times and raise complain nothing help.
posted 3 months ago - Anna
Sadly, their customer service has gone right downhill; They need to book their ideas out or like Debenhams and House of Fraser they will be the next to sink.
posted 3 months ago - Martin Elwood-Churchill
Customer Service Dept terrible. Not interested. Unhelpful. Standard scripted replies.
posted 4 months ago - Anonymous
When a second assistant came out (first had by then 'disappeared'), on hearing another customers mild rebuke about lack of service she promptly replied, not with an apology but with 'you know I don't have to serve you'.
posted 4 months ago - Anonymous