“
This company is worse than shocking, they take your money send out the wrong item withhold a refund and offer 15% of your next order to get you part with more of your hard earned cash. The error was on their part as their incompetent staff cannot read an order form. AVOID ....I will have to raise a case with pay pal to get money back. Customer service is shocking......daylight robbery!!!
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posted 7 years ago
- Sarah Yorke
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Truly terrible customer service. Returned an item but had no refund. Tried to email - it was returned undeliverable, tried to call - just rings and rings or get a message saying the office is closed or staff in a meeting - by this time I was surprised to hear that there were any staff! Still haven't had a refund to date.
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posted 7 years ago
- Anonymous
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poor customer service, not responding to customers claims, they owe me a refund but no reply
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posted 8 years ago
- Anonymous
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Their website implies that most customers are refunded within 2-7 days.
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posted 10 years ago
- Caroline Shedden
