“Did not work for me so I did there return policy at least 2 months ago they keep telling me there working on it now they will not answer my text messages and no refund”
“Product is junk! Received product 1/18/24, returned it 1/25/24. Company acknowledged return received and refund will be issued. Refund is supposed to be issued within 10-15 business days from the day product is returned. It is now May, 2024 and still no refund. Everytime I follow up which is daily, I’m told let me check with our finance partners. No one ever gets back to me. I do not believe I’m ever getting my refund. This company is a scam and they are thieves. BEWARE!!”
“I have tried to cancel with no success. Have requested credit back to credit card. No results. I have imformed BBB and credit card of efforts to resolve problem. Doubt if will do any good. I strongly suggest no one uses this company as they are SCAM. Beware!”
“I ordered hearing aids from Bossa. I got them in a reasonable amount of time. The volume could not be adjusted upon arrival. We left a bad review they contacted us. Bossa said if we removed the bad review they would send us another pair of hearing aids. We removed the review and we received the new hearing aids with a new warranty (Their website gives a year warranty so no requirement to remove bad review should of been given). One of these new hearing aids quit working within 2 month. Again, we contacted them, they said it was under warranty. They required us to return the hearing aid that didn't work. We did and they received it April 12, 2024. Six weeks later we still have not received anything. When we call they tell us it is going to shipment soon.”
“The quality of these hearing aids is very poor, they are basically like sticking an uncomfortable amplifier in your ear. They do not honor their return policy , I’ve been waiting Seven months for a refund. Beware”
“I purchased a pair of BOSSA TX5-MINI PLUS+ Hearing Aids on-line for $136.75 Canadian for my nephew who was just starting to experience hearing and tinnitus problems. He is somewhat happy with his, although he finds the background noise is excessive.
I have moderate to severe hearing loss especially for background noise overpowering the conversations at my table in busy venues resulting in it all sounding like one din; and not being able to hear some female voices on tv and general conversations, so I recently purchased a pair of Signia Pure Charge and Go T IX that retailed for $8227.70 including audiologist's dispensing fees, before any discounts and government allowances. I also did a 30 day trial on a comparable pair of Phonak Audeo Life hearing aids. For me, the Signia aids won out marginally.
So I figured for $136.75 why not order a pair of BOSSA's for myself, although it took a month for them to arrive by mail from Arizona. Yesterday, I took them out of the box and charged them up and installed the best fitting domes, After placing them in my ears, I sat down to watch tv with the volume set at normal listening level and I adjusted the volume on my BOSSA hearing aids accordingly. To my surprise, I could hear all the voices much more clearly. This morning I went to a euchre tournament in the basement of the local Legion, the room was crowded and as usual the background noise was excessive, but to my surprise I could distinctly and clearly hear the conversations at my table and in the immediate vicinity and female voices were once again understandable. I was totally taken aback in the fact that I could now participate in the conversations and not just sit there pretending to hear what's being said and just nodding my head. I am very happy with my much cheaper hearing aids that are once again allowing me to better hear and communicate with my peers in most situations!
So, the only conclusion that I can draw is these large corporations and their associated audiologist's and retailer's are ripping us off. Unfortunately, it's seniors that are affected the most and they are the one's that can afford it the least! There is also the $1000. that the Casnadian government contributes towards the cost of a pair of prescribed hearing aids, I could buy 7 sets of the cheaper aids for that amount.”
“Has anyone tried going to the address listed on the website? Has anyone started a class action lawsuit? Have a feeling these are scammers who take money but without any real product. If you do receive it, most likely is was one that a customer has returned. How can thousands of people be so unhappy. Scammers, for sure.”
“Beware! This company is a scammer. I have
lost $134.00 paid them thru credit card. They refuse to credit funds back. They are not reputable. My credit card company is trying to assist me. They are an excellent card.”
“I sent my hearing aids back due to failure. It took 2 months to get a package with one hearing aide, no charge station or a complete set. I even have the extended warranty what good did that do me.”
“Never received the product after waiting for months. Money was charged to credit card instantly! Going to contact credit card to see if I can get charges removed.
Has anyone had any luck with this or does Bossa have to willingly refund?”
“Very disappointed with this company think they are scamming seniors ordered these hearing aids back in January took two months to get them now two months later one of them just quit working I know I took good care of them wouldn't pay two dollars for another pair of these things”
“I ordered the product and never received it. Then when I complained after 3 months of no product, the guy was extremely rude and didn't want to give my money back.”
“These hearing aids are complete junk.
Returned three months ago. Emailed and txt they assure me my refund will be handled.BE WARE THIS COMPANY IS A SCAM YOU WILL NEVER GET YOUR REFUND IF YOU RETURN JUNK HEARING AIDS. RUN FROM THIS COMPANY”
