“I have been paying for the replacement insurance since I purchased my aids.
I lost them after about 9months. I ordered a replacement pair in April and even purchased the upgrade this time. But, I have never received the hearing aids. I even made multiple attempts to contact the Company. I was given a reference number and everything.”
“Ordered 2 hearing aids for my 82 year old mother as x mass gift. 1 stopped working within a couple of months tried contacting bossa no response to several emails”
“I ordered Bossa hearing aids on April 14th. I contacted support and was told they would ship on Monday. Three weeks later I contacted them to cancel my order and issue a refund. No replies since! Still waiting for refund!”
“Very disappointed with this company think they are scamming seniors ordered these hearing aids back in January took two months to get them now two months later one of them just quit working I know I took good care of them wouldn't pay two dollars for another pair of these things”
“First of all your pricing! As soon as I bought mine I began seeing deeply discounted pricing for the same pair that I purchased at full price, your welcome. Second, the feed back noise you get when putting them in your ears are terrible, third, they are simply just amplifiers, I know you have a volume control but not real easy to operate when the ambient noise jumps and you would need to turn it down quickly, I believe my hearing is getting even worse because of it. Not a happy camper”
“These devices may be good in a pinch, but I would seek out professional, audiologist , and better quality hearing aids. The fact that they block the ear canal is counterproductive, since you hear everything on the inside. Hearing aids need to do more than just amplify sound.
I had my hearing aids for less than a year and one of them is not stopped working.”
“He hasn't used them I think he is intimidated by them he said they don't go deep enough into his ear opening not sure he can or will use them he also said it wasn't strong enough for him”
“Received an ear cleaner we never ordered that we were charged for but are still waiting for the hearing aids. I check on the order and only ever says order is confirmed. Has been 2 weeks since we ordered and have sent 2 emails on it and not heard back.”
“Not for me I sent them back and I am waitin for a refund They were sent in perfect condition as they were when I got them what is the holdup I want my money back”
“They are too big and do not stay in the ear. The sound is difficult to adjust. They are not comfortable in the ear. I was very eager to receive my pair. I am not satisfied with this purchase, but there is nothing I can do at this time.”
“I’m very disappointed with these hearing aids.! received them in late September and have barely worn them since I feel like they are going to fall out of my ears. They do fall out of my ears when i wear a coat or a scarf.!Even though I have not worn them much , this coopany will not take them back (end of September to end of December). Not only are these hearing aids unsatisfactory , but the company has not been at all helpful!”
“I haven't yet received my hearing aids. I contacted customer service and was told once product was shipped it was out of your hands. The shipping number I received does not track the package. Am I just out my money??”