Bosstab Reviews

Name: Bosstab
Address: 4356 Spring Valley Road, Dallas, Dallas
Rating: 4.81

4.8 Rating 566 Reviews

95 %

of reviewers recommend Bosstab

4.8

Based on 566 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bosstab:

Bosstab is a high-end manufacturer and supplier of iPad and tablet kiosks for retail, business and personal use.

Visit Website

Phone:

800-293-9703

Email:

sales@bosstab.com

Location:

4356 Spring Valley Road,
Dallas
Dallas
75229

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Bosstab 5 star review on 5th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 10th generation 10.9" iPad didn't fit as expected.”

Helpful Report

Hello Colin, Thank you for your feedback and I apologize that the case was not able to fit your iPad. With the new sizes of the iPad 10.9", 11", and iPad Air 13" we are making adjustments to our Elite cases so that they can better fit these tablets without having any edges showing. I have waived the restocking fee on your return and hope that our new changes will better suit your needs. Let me know if you need anything else. :) Thank you, Michael

“I have not received it yet, it is in the warehouse in Richmond, B.C., it has been there since June 26th. It is hard to review what I have not received. I hope it arrives soon. Coast Mountain College, Terrace, B.C.”

Helpful Report

Hello Michele, It seems that this is still in clearance waiting for a broker to be assigned. UPS has attempted to reach out a few times now to get this cleared with you via email and phone. If you could please reach out to UPS they are awaiting further details from you before they can release the order. Let me know if you need anything else. Thank you, Michael

“I have reached out twice - via email and via the live chat online and haven’t heard back about how I can exchange one of your products. Very frustrating!”

Helpful Report

Hello Evan, I am from our US branch and apologize for the inconvenience. We had attempted to reply via Livechat but it seems we were not able to connect back with you. Is nharding@chang3.com the best email to reach you at? If you could also provide the best phone number I can forward that to my AU team to assist further. Thank you, Michael

“Order was missing keys. Stand has already broken and no on is returning me call to organise repair or replacement or refund.”

Helpful Report

Hi Bradley, I'm glad we were able to quickly resolve the issue with your keys - but I'm so sorry to hear you've had this issue with your stand as well! This would of course be covered under our warranty, so I will be in touch to arrange a replacement ASAP. Kindest, Amanda

“Not the quality we hoped for the price.”

Helpful Report

Hello Breanna, Apologies for the inconvenience that you have experienced. We strive to provide the best experience that we can for our customers. If you would like we can get you a return label for the original stand and get a new one shipped back out to you. Or you can process a return and we will provide a full refund. Please let me know if you have any other questions. Thank you, Michael

“The screen case is not what was expected. More photos online would be appreciated.”

Helpful Report

Hi Nathan, we're really sorry to hear this mount was not what you expected. We are launching a new website shortly which should have better image resources available, but in the meantime, you can also check out some product imagery on our Youtube channel and Blog. Our Customer Service team have reached out to you regarding options to return this case, so please do let us know if we can be of any further assistance. Kindest - Amanda

“I like the products but the combination lock for the stand did not come with instructions. This lead to my FM accidentally locking it without knowing the code.”

Helpful Report

“product complicated and didnt realise it was a flatpac”

Helpful Report

“Been two weeks since I purchased and still have not received my item.”

Helpful Report

Huge apology to Kate for this order. StarTrack attempted delivery 3 days after the purchase date but were unable to deliver as the premises was closed, they then proceeded to lose the parcel. Normally we would of come up with a solution straight away, but we were only notified of the problem when this review was left. Kate was refunded in full for the purchase.

Bosstab is rated 4.8 based on 566 reviews