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boxfox Reviews

4.7 Rating 520 Reviews
91 %
of reviewers recommend boxfox
4.7
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read boxfox Reviews
Anonymous
Anonymous  // 01/01/2019
I arrived Quickly precisely what I wanted excellent quality.
Helpful Report
Posted 2 years ago
Easy ordering, great price and super fast delivery ~ keeps us coming back every year!
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Posted 2 years ago
Kind warehouse team.
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Posted 2 years ago
Awesome! the quality is amazing :D Extremely fast dispatch and delivery and well packed for safe delivery. Highly recommend :D I'll be purchasing again in future for all our business needs.
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Posted 2 years ago
Received the small shirt boxes. There are no assembly instructions and it is not intuitive! I ruined two lids while trying but they look nice and are the right size for my product
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Posted 2 years ago
Good Afternoon Please feel free to email us at sales@boxfox.com.au if you have any queries regarding the assembly of our boxes. We also have an instructional video at boxfoxau - YouTube for assembly instructions for our Magnetic Closure Boxes. Thank you - boxfox Sales
Posted 2 years ago
Easy ordering.
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Posted 2 years ago
The boxes came so quickly and are great quality! Thanks so much
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Posted 2 years ago
Excellent delivery timeline. Fantastic service.
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Posted 2 years ago
Amazing, fast service with great product!
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Posted 2 years ago
Love the boxes haven’t taken out of package as yet but previous orders were great.
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Posted 2 years ago
Great service and product plus easy to order. Very efficient delivery :)
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Posted 2 years ago
Gift boxes are perfect for my purpose!
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Posted 2 years ago
Expensive but good product. Shipping prices extremely absusive. Straight to express??? Why?
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Posted 2 years ago
Good Afternoon Vivian Due to inflation and increasing labor and material costs, shipping rates have steadily increased over time, but interruptions in the supply chain have caused shipping costs to rise. With our carrier rates, we remain competitive in the market. Thank you - the boxfox team
Posted 2 years ago
Great quality and quick turnaround
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Posted 2 years ago
I’m absolutely over the moon with my product and also the speed at which my items were delivered! Thank you so much definitely will be purchasing again
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Posted 2 years ago
Great customer service! Will definitely be recommending them !
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Posted 2 years ago
Quick delivery and many options to choose from. :)
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Posted 2 years ago
So impressed with Boxfox!! Website is so easy to use, samples and order delivered super quickly. Amazing communication and very high quality product. We will definitely be ordering again .
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Posted 2 years ago
Still hasn't been delivered.
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Posted 2 years ago
Good Morning from boxfox Sorry, you have not yet received your order, please email us and let us know if we can help with tracking your delivery at sales@boxfox.com.au. We have checked the status and your expected delivery is 31 Oct - 3 Nov. Please note Australia Post at present, state that your item/s may take longer to arrive than usual due to the pandemic. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. All shipping information can be found per our Shipping policy. Happy to help The boxfox team
Posted 2 years ago
Easy to order and fantastic customer service. Product packaging on arrival was outstanding and box products of high quality.
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Posted 2 years ago
boxfox is rated 4.7 based on 520 reviews