boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 530 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chantal was on fire yesterday!”

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Posted 2 years ago

“Great service and well received Many thanks”

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Posted 2 years ago

“Wow! We are very impressed with our order. We live in regional victoria and ordered this Saturday morning, and received it on Tuesday. At such a busy time of the year as well - The delivery could not have been quicker. 5 Stars! The product itself - Such a great, high quality product. We are very excited to put our new boxes to the test. Thank you so much for such a great experience Boxfox!! You have some very happy customers here and we will definitely be back when we need to reorder. :)”

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Posted 2 years ago

“Items have still not been received”

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Posted 2 years ago

Good Morning Michael We dispatched your order on 29/11 from our warehouse as per the correspondence you would have received. At present, all carriers indicate that during the Christmas holiday period, deliveries may take longer than usual Australia-wide, due to increased volume. All shipping information can be found per our Shipping policy at boxfox.com.au. We hope you receive your shipment soon. If you have any further queries please email sales@boxfox.com.au Regards - boxfox

Posted 2 years ago

“Hi We ordered a sample on 28th November and paid premium freight. It came Auspost Standard delivery pm 1st Dec. We use courier or express between Sydney-Melbourne all the time - it's usually overnight... maximum 2 days. Not 4 days. We ordered the rectangular magnetic hamper box Medium - received OK. we ordered the Postage Hamper Box to suit - Large Kraft - the Hamper box doesn't fit in this postage box. We note your discounts for bulk are very small - your competitors are offering 40% or more for orders upwards of 50. Letting you know. We already mentioned the problem with no phone service or other messaging or quick contact method. regards Rob Luck We already me”

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Posted 2 years ago

“Always processed and received quickly”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Fabulous business! Ordered one day, delivered the next. Such great service when every other delivery we make is taking longer to arrive. I will definitely be ordering again from boxfox!”

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Posted 2 years ago

“Incredible! Our order was so fast!”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“I arrived Quickly precisely what I wanted excellent quality.”

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Posted 2 years ago

“Easy ordering, great price and super fast delivery ~ keeps us coming back every year!”

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Posted 2 years ago

“Kind warehouse team.”

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Posted 2 years ago

“Awesome! the quality is amazing :D Extremely fast dispatch and delivery and well packed for safe delivery. Highly recommend :D I'll be purchasing again in future for all our business needs.”

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Posted 2 years ago

“Received the small shirt boxes. There are no assembly instructions and it is not intuitive! I ruined two lids while trying but they look nice and are the right size for my product”

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Posted 2 years ago

Good Afternoon Please feel free to email us at sales@boxfox.com.au if you have any queries regarding the assembly of our boxes. We also have an instructional video at boxfoxau - YouTube for assembly instructions for our Magnetic Closure Boxes. Thank you - boxfox Sales

Posted 2 years ago

“Easy ordering.”

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Posted 2 years ago

“The boxes came so quickly and are great quality! Thanks so much”

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Posted 2 years ago

“Excellent delivery timeline. Fantastic service.”

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Posted 2 years ago

“Amazing, fast service with great product!”

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Posted 2 years ago

“Love the boxes haven’t taken out of package as yet but previous orders were great.”

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Posted 2 years ago

boxfox is rated 4.7 based on 530 reviews