boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 530 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the delivery, the quality of the boxes are excellent, I will be ordering from you again! Very happy with the service and quality”

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Posted 3 years ago

“Still haven't received my order”

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Posted 3 years ago

Good Morning Thank you for your review, sorry to see you have not yet received your delivery. We have for some time now stated on our website landing page of delays with Australia Post, who you chose on checkout. Australia Post at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. If you have any further queries please email us at sales@boxfox.com.au. Thank you - Sales

Posted 3 years ago

“Great product fast delivery”

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Posted 3 years ago

“Great service, awesome customer service! Items ordered were exactly as listed on the website.”

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Posted 3 years ago

“Very Fast and willing to fix any issues.”

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Posted 3 years ago

“Great quality boxes and delivery was very quick”

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Posted 3 years ago

“Fantastic service, fast delivery and great quality hamper boxes thank you”

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Posted 3 years ago

“Quick Delivery - super fast ! Love these boxes not only for Christmas gifts but to store other misc items !”

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Posted 3 years ago

“Fantastic boxes for Xmas hampers. Order was easy. Arrived quickly, very happy with product”

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Posted 3 years ago

“Well priced compared with competitors prices, and the quality is really something. These hampers will sit beautifully with my corporate gift hampering this Christmas. They’re about as high quality as a box can be.”

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Posted 3 years ago

“Super quick delivery! Great products!”

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Posted 3 years ago

“Ordered some samples and they arrived soooooo dirty I’m soooo disappointed I was wanting to use this company for my business but don’t think I will anymore.”

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Posted 3 years ago

“Excellent. ! Fast delivery. Amazing product, very happy. Thank you 😊”

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Posted 3 years ago

“Very friendly, quick pick up same day! Highly recommended”

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Posted 3 years ago

“Your service is amazing along with your products :)”

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Posted 3 years ago

“Wow! Boxes are the perfect size, easy to assemble and arrived the next day! Will definitely use again.”

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Posted 3 years ago

“Found the company from the website, easy to navigate for the products. Quick respond from boxfox for our inquiry. Received our goods within two days of placing an order. Very please with the customer service and the hamper boxes, good quality and it perfect for what we needed. Thank you.”

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Posted 3 years ago

“Delivered exactly as promised and very quickly! Will purchase again”

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Posted 3 years ago

“Quick service and postage. Item exactly how described.”

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Posted 3 years ago

“Super fast delivery and an easy to navigate website.”

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Posted 3 years ago

boxfox is rated 4.7 based on 530 reviews