boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 534 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best quality products & quickest service & delivery! Highly recommend!”

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Posted 3 years ago

“Boxes are incredible sturdy, best j have purchased so far. Delivery was quicker than expected. Will be ordering from you again.”

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Posted 3 years ago

“Fast,easy transaction. Thank you”

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Posted 3 years ago

“So fast and very helpful!”

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Posted 3 years ago

“Awesome service, so quick The box of boxes I have opened are great xx”

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Posted 3 years ago

“Excellent quality Boxes, very happy with purchase will definitely buy again.”

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Posted 3 years ago

“Order Placed 17 August tracked order to be delivered 31 August only to have it returned incorrect address. Never recieved a phone call or email to correct the problem .”

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Posted 3 years ago

Good Morning Marie Thank you for your review. It seems that Australia Post could not locate your address as it was given incorrectly upon checkout, therefore being returned. We have only just been notified of this ourselves. We will email you shortly to resolve the issue prompty. Thank you - Sales

Posted 3 years ago

“Boxfox have a great variety of products but most important is the quality. We are building a brand with a focus on quality and our recent purchase of the magnetic boxes go perfectly with this. They are luxurious, sturdy and present our products beautifully.”

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Posted 3 years ago

“super quick delivery! the boxes were great quality and came in great condition!”

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Posted 3 years ago

“Delivery was promised for 27th August. i don’t have anything yet. Tracking now suggests maybe Tuesday 31st. I am panicking!!!”

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Posted 3 years ago

Hi Vasilike Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack if available in their area. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“I paid express post and it definately didn’t arrive express....sat in Yarra Glen for 4 days alone, it will be a week since I placed my order soon....”

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Posted 3 years ago

Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post (not express delivery as you mentioned) which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“Quick, easy, on time, solid product”

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Posted 3 years ago

“Easy ordering and swift delivery.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Shipped out within a day but I suggest you Change postal service. One week and still no delivery or scan update since picked up. I am only 25 minutes away.”

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Posted 3 years ago

Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present states that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“10 out of 10! Excellent product for a good price and delivered so fast.”

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Posted 3 years ago

“my order arrived in record speed! thanks boxfox!”

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Posted 3 years ago

“Had a great experience with these guys. Customer service is top. Product are amazing I will definitely be purchasing again. Thanks heaps”

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Posted 3 years ago

“Fast turn around time from order date and receiving.”

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Posted 3 years ago

“Great service, good price, fast delivery and great quality boxes, will be ordering from you again in the future.”

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Posted 3 years ago

boxfox is rated 4.7 based on 534 reviews