boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 525 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was promised for 27th August. i don’t have anything yet. Tracking now suggests maybe Tuesday 31st. I am panicking!!!”

Helpful Report

Posted 3 years ago

Hi Vasilike Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack if available in their area. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“I paid express post and it definately didn’t arrive express....sat in Yarra Glen for 4 days alone, it will be a week since I placed my order soon....”

Helpful Report

Posted 3 years ago

Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post (not express delivery as you mentioned) which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“Quick, easy, on time, solid product”

Helpful Report

Posted 3 years ago

“Easy ordering and swift delivery.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Shipped out within a day but I suggest you Change postal service. One week and still no delivery or scan update since picked up. I am only 25 minutes away.”

Helpful Report

Posted 3 years ago

Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present states that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you

Posted 3 years ago

“10 out of 10! Excellent product for a good price and delivered so fast.”

Helpful Report

Posted 3 years ago

“my order arrived in record speed! thanks boxfox!”

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Posted 3 years ago

“Had a great experience with these guys. Customer service is top. Product are amazing I will definitely be purchasing again. Thanks heaps”

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Posted 3 years ago

“Fast turn around time from order date and receiving.”

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Posted 3 years ago

“Great service, good price, fast delivery and great quality boxes, will be ordering from you again in the future.”

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Posted 3 years ago

“Easy to order. Fast Delivery. Exactly as advertised. Thank you!”

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Posted 3 years ago

“Beautiful products. Thankyou”

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Posted 3 years ago

“Great product at a great price and quick delivery!”

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Posted 3 years ago

“Easily accessible, and I was informed very step of the way, from ordering to delivery. Nice work Boxfox!!”

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Posted 3 years ago

“boxfox always delivers high quality products that never fail. Will definitely be ordering again. Thank you for another great product.”

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Posted 3 years ago

“Great product and fast delivery”

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Posted 3 years ago

“Awesome service and easy of ordering online is great. I had a specific measurement requirement and the Boxfox range could accommodate. Will be definitely using the team at Boxfox again.”

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Posted 3 years ago

“Fantastic service. Website was easy to navigate and my parcel arrived the next day!!”

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Posted 3 years ago

“Wow! I live in WA and had my order delivery only two days later. The hamper boxes are deluxe, so happy with the service and the product Thank you Box Fox”

Helpful Report

Posted 3 years ago

boxfox is rated 4.7 based on 525 reviews