boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 530 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product plus easy to order. Very efficient delivery :)”

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Posted 2 years ago

“Gift boxes are perfect for my purpose!”

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Posted 2 years ago

“Expensive but good product. Shipping prices extremely absusive. Straight to express??? Why?”

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Posted 2 years ago

Good Afternoon Vivian Due to inflation and increasing labor and material costs, shipping rates have steadily increased over time, but interruptions in the supply chain have caused shipping costs to rise. With our carrier rates, we remain competitive in the market. Thank you - the boxfox team

Posted 2 years ago

“Great quality and quick turnaround”

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Posted 2 years ago

“I’m absolutely over the moon with my product and also the speed at which my items were delivered! Thank you so much definitely will be purchasing again”

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Posted 2 years ago

“Great customer service! Will definitely be recommending them !”

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Posted 2 years ago

“Quick delivery and many options to choose from. :)”

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Posted 2 years ago

“So impressed with Boxfox!! Website is so easy to use, samples and order delivered super quickly. Amazing communication and very high quality product. We will definitely be ordering again .”

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Posted 2 years ago

“Still hasn't been delivered.”

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Posted 2 years ago

Good Morning from boxfox Sorry, you have not yet received your order, please email us and let us know if we can help with tracking your delivery at sales@boxfox.com.au. We have checked the status and your expected delivery is 31 Oct - 3 Nov. Please note Australia Post at present, state that your item/s may take longer to arrive than usual due to the pandemic. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. All shipping information can be found per our Shipping policy. Happy to help The boxfox team

Posted 2 years ago

“Easy to order and fantastic customer service. Product packaging on arrival was outstanding and box products of high quality.”

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Posted 2 years ago

“I would like to speak to someone regarding a better price on freight for large orders.”

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Posted 2 years ago

“First time I have ordered with Boxfox and was super happy with the quality of the magnetic boxes. I have been searching everywhere for these and decided to order from Boxfox, highly recommend! Will be ordering again soon!”

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Posted 2 years ago

“Ordered one day and received the next. What great service!! Very impressed”

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Posted 2 years ago

“I haven’t received the package”

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Posted 2 years ago

Hi Seini It seems you have chosen pick up from our warehouse at checkout. We will be in touch to organise this stock to be delivered to you. Hope this clarifies the details of your review, perhaps you can amend your review of us as we are happy to help. Thank you - the boxfox team

Posted 2 years ago

“Amazing quality and fast shipping! Thank you :)”

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Posted 2 years ago

“Really happy with the quality of the boxes and the price.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Fantastic products, will definitely buy again.”

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Posted 2 years ago

“Easy order process and quick delivery”

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Posted 2 years ago

“Highly recommend Box Fox for your packaging needs - truly superior service, easy-to-use website, professional and efficient in delivery. Very Very impressed.”

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Posted 2 years ago

boxfox is rated 4.7 based on 530 reviews