boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 520 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of items was prompt. Unfortunately, a promised discount for signing up was not forthcoming. Repeated emails requesting a correction of the price charged by applying the promised discount were ignored.”

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Posted 2 years ago

Hi Carolus We have looked through our inbox, junk emails etc, and haven't received anything pertaining to your query? We would have been happy to help you out. Also, we have noted that you have another profile in which the Welcome Discount has been activated previously. This discount is only valid one time per customer, our system recognises that although the name is different it matches all details so therefore would not activate. Please do not hesitate to reach out to us if we can be of further assistance at sales@boxfox.com.au. the boxfox team

Posted 2 years ago

“The sample I ordered and received was excellent. Very happy thank you.”

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Posted 2 years ago

“great service!”

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Posted 2 years ago

“Quick service, thank you”

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Posted 2 years ago

“Nice product but a little complicated to try and set up/put together. No instructions supplied which made things a little tricky.”

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Posted 2 years ago

“Delivery is way too slow”

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Posted 2 years ago

Good Morning Suhani Thank you for ordering with boxfox We have recently seen your review of boxfox regarding the shipping delay. We have followed up on your shipment with StarTrack and this delay is unforeseen as this carrier usually delivers overnight or no later than two days to metro NSW. Apologies for the delay, hopefully, you receive your order soon. Please do not hesitate to reach out to us at sales@boxfox.com.au if we can be of further assistance Thank you - the boxfox team

Posted 2 years ago

“first time with this company order arrived nice and easy items were exactly what i ordered”

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Posted 2 years ago

“Great service and super quick delivery. Thank you”

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Posted 2 years ago

“I am so happy with your products and service. I live in country Victoria and received my order the following day. Thank you so very much.”

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Posted 2 years ago

“not impressed with boxes. Overpriced and not a great quality finish. I was shocked at what i received for the price.”

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Posted 2 years ago

“Thank you for your fast delivery, the website is easy to navigate through payment and checkout and the product is great quality Thank you”

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Posted 2 years ago

“Boxes just as described and delivered promptly.”

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Posted 2 years ago

“Great quality board but useless as the lids don't stay together they just come undone”

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Posted 2 years ago

“Can always rely on Boxfox to deliver my orders quick when I'm unorganised!”

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Posted 2 years ago

“Very quick drop off of my samples. Thank you.”

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Posted 2 years ago

“Extremely Quick Delivery, Excellent Quality. Thanks.”

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Posted 2 years ago

“Beautiful qulity, reliable...Great value”

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Posted 2 years ago

“Quick delivery and services. However, I wish there was a standard delivery option as paying >$20 for shipping almost deterred me away for purchasing.”

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Posted 2 years ago

“The boxes are great! Quality and price for it is excellent!! Im very happy! I will definitely be ordering again!”

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Posted 2 years ago

“Allways a great speedy service. Great product and good price.”

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Posted 2 years ago

boxfox is rated 4.7 based on 520 reviews