boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 520 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Janette and Chantal did try hard to resolve my issue when a carton went missing from my order. I had to make another purchase of the item, which I understand on one hand, but as an ecommerce retailer myself, I would never ask a customer to do.”

Helpful Report

Posted 1 year ago

“Chantal the best customer service!!! Number one!!!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Tonino! We really appreciate it! Chantal, our best customer service rep, sends her thanks and appreciation, too! "Chantal the best customer service!!! Number one!!!"

Posted 11 months ago

“Fantastic products. Quality was better than expected and pricing was spot on. Service was wonderful and timeframe for delivery was brilliant. Can not fault anything.”

Helpful Report

Posted 1 year ago

Thank you so much, Benjamin, for that glowing 5 star review of boxfox! We are so pleased to hear that our products and services exceeded your expectations. It's always our goal to deliver exceptional products and top-notch customer care and we're thrilled that we did just that for you!

Posted 11 months ago

“Very happy”

Helpful Report

Posted 1 year ago

Thank you so much, Sue, for your 5-star rating of boxfox! We're very happy to hear that you're satisfied with our services.

Posted 11 months ago

“Could not believe how quick from placing my order to when it arrrived. I'll be using boxfox again.”

Helpful Report

Posted 1 year ago

“Hi, I have received this feedback review but I have not received the product I purchased yet! So I cannot comment on the questions below.”

Helpful Report

Posted 1 year ago

“Fantastic products. Prompt delivery.”

Helpful Report

Posted 1 year ago

“So impressed with the service so quick. The boxes were exactly what i was looking for. Will be ordering again. Thank you”

Helpful Report

Posted 1 year ago

“Great product delivered promptly - excellent”

Helpful Report

Posted 1 year ago

“Samples came in a timely fashion. Ordering was straight forward. A bit pricey for 2 x box samples.”

Helpful Report

Posted 1 year ago

“So happy with the quality of the boxes and the shipment was so quick from the east to me in the west. Very pleased with the whole ordering & delivery process :)”

Helpful Report

Posted 1 year ago

“Boxes were as described on the website and delivery was incredibly quick - next day from Melbourne to Sydney - brilliant”

Helpful Report

Posted 1 year ago

“So far the box are well.”

Helpful Report

Posted 1 year ago

“Exceptional service from the team at Boxfox and the courier company. My parcel was well packaged and arrived on my doorstep in Sydney the next day. Great job everyone.”

Helpful Report

Posted 1 year ago

“Delivery was quick!”

Helpful Report

Posted 1 year ago

“Excellent delivery times and boxes are fabulous.”

Helpful Report

Posted 1 year ago

“Great customer service from Chantal. Hamper boxes are high quality and they arrived next business day.”

Helpful Report

Posted 1 year ago

“Received a sample today. Good quality. Will be using this service when my business is up and running. Thank you!”

Helpful Report

Posted 1 year ago

“As the product has not turned up yet and is still saying it will arrive on a past date Not Great”

Helpful Report

Posted 1 year ago

“Cannot praise their service enough, my order was in transit within 20 minutes of placing it.”

Helpful Report

Posted 1 year ago

boxfox is rated 4.7 based on 520 reviews