boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 525 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buyer and very happy with product. Would definitely recommend.”

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Posted 2 years ago

“My sample box was despatched within hours of me placing the order. Very efficient service. And when the box arrived it was perfect for what I wanted. Will definately be ordering again.”

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Posted 2 years ago

“Turn around time was magnificent, so thank you, most appreciated …………… no sign of COVID disruption 😂”

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Posted 2 years ago

“You advised to order the shipper boxes but turns out that advice was incorrect. Now you refuse to exchange them. I’ve spent over 4.5k with you (plus issues along the way) so to say I am disappointed and upset is an understatement. I won’t be ordering from you going forward if this is the level service I receive.”

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Posted 2 years ago

Hi Kim We have seen your review this morning and sorry you feel this way. As mentioned can you send us the email correspondence from yourself to us regarding the above and we will investigate. We can not locate any communication regarding this. Happy to help out if we are at fault. Perhaps then you can revise your review of boxfox. Thank you - Sales

Posted 2 years ago

“Very fast service. The products arrived safely and as advertised.”

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Posted 2 years ago

“Great communication and speedy delivery”

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Posted 2 years ago

“Faultless service. Order was despatched with 30 minutes of ordering”

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Posted 2 years ago

“Arrived very quickly - Happy with product and price - Thank you”

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Posted 2 years ago

“Good product selection, reasonable prices, quick delivery”

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Posted 2 years ago

“Easy ordering system, friendly staff and very efficient delivery”

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Posted 2 years ago

“Cupcake boxes are great! The Hamilton Case Box 1 is so good!”

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Posted 2 years ago

“Arrived the next day was awesome”

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Posted 2 years ago

“Excellent customer service. My order arrived promptly and i was very happy with my boxes.”

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Posted 2 years ago

“Easy order process, prompt delivery. Item was exactly as I expected”

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Posted 2 years ago

“Very well organised website, great products and easy to use service”

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Posted 2 years ago

“Excellent service great turnaround. Good quality boxes.”

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Posted 2 years ago

“Quality products, great service and very prompt delivery”

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Posted 2 years ago

“Love quick service but wish you had Bowes on them.”

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Posted 2 years ago

“Great products, awesome customer service. I ordered boxes on a Weds afternoon, were delivered Thursday morning! Very impressed. Thank You”

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Posted 2 years ago

“Highly recommend Boxfox! They are very efficient and accommodating of individual business needs - they responded to my initial email within the hour and had my order ready for pickup the same day, just as they advised they would. Their customer service is exceptional - Evan is very supportive and professional. My ordered boxes were high quality and as expected from the website. Will be ordering again soon!”

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Posted 2 years ago

boxfox is rated 4.7 based on 525 reviews