boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 525 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

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“Gorgeous boxes. Great quality. Just what I was looking for!”

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Posted 3 years ago

“unfortunately, i have not received the boxes it does appear Australia post delivered them but they may have been removed from my front door before i collected them. i am following it up but may need to reorder the samples”

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Posted 3 years ago

Hi Craig So sorry to see your delivery has disappeared. That's a worry. You will have to contact Australia Post and put through a claim for missing delivery for them to follow up. Hopefully, you recover your items as our records show it was delivered on 10th November. Please do not hesitate to reach out to us if we can be of further assistance at sales@boxfox.com.au. Thank you - The boxfox team

Posted 3 years ago

“Really happy with purchase. Quick delivery although the tracking wasn't updated it was a great surprise for it to arrive quick as I needed it for emergency orders! Also, had the specific sized boxes I needed and NO WHERE ELSE online had then. ANYWHERE! Reasonably priced too so will be ordering again at some stage.”

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Posted 3 years ago

“Great pricing and quality of the boxes is much better than others I've used. Would be great if there was a Sydney warehouse to pick up from. Delivery was however, very quick but adds extra cost to our business.”

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Posted 3 years ago

“Great product, fast shipping, great qty options”

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Posted 3 years ago

“Delivery time is longer than most however it is still acceptable :)”

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Posted 3 years ago

“Fantastic customer service, good products and affordable prices.”

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Posted 3 years ago

“It looks amazing! just what I wanted it. Fast delivery is a bonus!”

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Posted 3 years ago

“Great product and price. The perfect box to create Christmas gift hampers. Delivery was super fast too! Which was unexpected this time of year. Will be using Boxfox again!”

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Posted 3 years ago

“Nice looking boxes but unfortunately the come apart as the sticky tabs do not hold.”

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Posted 3 years ago

“Great quality, will order again :) you get what you pay for”

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Posted 3 years ago

“Easy transaction, quick delivery, great communication, great product!”

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Posted 3 years ago

“Quality box and the magnets actaully work! Fast delivery too.”

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Posted 3 years ago

“Great small box for gift packs”

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Posted 3 years ago

“Great product. Super fast delivery. I’m impressed. Will definitely reorder”

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Posted 3 years ago

“amazing! you guys are amazing! so fast, and everything always just what you ordered. love you guys!”

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Posted 3 years ago

“The quality of their boxes is pretty good and prices are reasonable.”

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Posted 3 years ago

“Your questionnaire came before I've received the stock. So I don't know yet. :|”

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Posted 3 years ago

Hi from boxfox Firstly we apologise for the delay in receiving your order. The carriers are experiencing unprecedented delays with deliveries due to the pandemic and have mentioned your item may take longer to arrive than usual. They are experiencing delays in Victoria due to local restrictions and increased volumes. We hope you receive your order soon. If there is anything further we can do to help you out please email us at sales@boxfox.com.au. Thank you - The boxfox team

Posted 3 years ago

“Amazing service! Great quality products! & super quick next day delivery will definitely be coming back. Thank you.”

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Posted 3 years ago

“Was happy to find all I needed in the one place.. arrived sooner than expected and the quality exceeded my expectations, thank you boxfox! I will be ordering again.”

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Posted 3 years ago

boxfox is rated 4.7 based on 525 reviews