Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,212 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,212 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product”

Helpful Report

Posted 1 year ago

“Excellent service, quick, reasonably priced, delivered when specified.”

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Posted 1 year ago

“Great service. I found the exact thing I wanted at an unbelievable price. I was kept upto date with the process and received my purchase quicker than expected. Many thanks to the Box team 5*”

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Posted 1 year ago

“Quick delivery. Item came on the expected date. Awesome packaging and competitive pricing.”

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Posted 1 year ago

“Useless please save you're time and don't order here. So many issues with just my first order. Order from Novatech or Amazon, no issues at all. Order late and faulty.”

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Posted 1 year ago

“When I had a query about placing my order, my phone call was answered quickly by a friendly CSR who knew the answers. When my new PC arrived five days AHEAD of the scheduled delivery date, I was delighted! And the PC.... well, it goes like a rocket. Good Job Box.co.uk”

Helpful Report

Posted 1 year ago

“Box Returned The Same Faulty Item To Me I purchased a Canon CanoScan LiDE 300 from box.co.uk. When I tried to use the item I got an error message Code2,156,33. This was the same on both a windows 10 and windows 11 laptop. I did all the usual things like downloading the latest drivers etc etc but same issue. No problem, i thought, I will contact box.co.uk. They requested for the item to be returned and gave me a return label. Then around a week late another box turned up. It was beaten up and all the contents was unwrapped with packaging damaged and the CD with drivers on it split in two. It was clear this was the same scanner as before. Regardless I went through the motions again and still the scanner didn't work. I have found the error code and same issue reported all over the internet so why did box just send this back to me? I have requested a full refund but we will wait and see if they send it to me. In the meantime I will never buy from box.co.uk again. Very poor service”

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Posted 1 year ago

“First time I have ordered through Box. I would order again.”

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Posted 1 year ago

“Very good service , on time delivery”

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Posted 1 year ago

“Product delivered quickly but I asked for a price match of £998 which was refused so I purchased at the shown price. A week later the product was reduced to £998 the same price that I was refused and basically was told tough.”

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Posted 1 year ago

“pure rubbish with the worst customer service”

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Posted 1 year ago

“Ordering and paying was straightforward. The item arrived ahead of the predicted delivery date and in good condition. The ordered item (Crucial SSD) works exactly as expected. The only slight criticism I would have is that the SSd (in its own box) was despatched in a thick cardboard envelope with no other packing inside, so the item was moving around loose inside the envelope. I think a little packaging around the item would have helped secure it better. Other than that everything was fine.”

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Posted 1 year ago

“Item delivered safely and promptly.”

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Posted 1 year ago

“Great monitor an item was delivered very quickly”

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Posted 1 year ago

“To be honest this is one of the best, easiest and quickest on line purchase I’ve ever made. Thank you”

Helpful Report

Posted 1 year ago

“Delivery of my order was expected today (23/06/2023) but nothing received yet. No tracking details available, online chat option is suspended and by phone is not responding which looks suspicious.”

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Posted 1 year ago

“PC arrived in good condition, and fast next day delivery”

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Posted 1 year ago

“Speedy next day delivery. GPU arrived safe although package was a bit banged up from transit. Great communication throughout. No issues to report.”

Helpful Report

Posted 1 year ago

“Price and delivery were excellent, only problem, I had to ask for an invoice”

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Posted 1 year ago

“Fast service, shame evri is used for delivery. Would rather pay the extra couple of pound for a better currier service”

Helpful Report

Posted 1 year ago

Box.co.uk is rated 4.3 based on 2,212 reviews