Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item ordered was top quality and the delivery service on time and excellent. Very pleased with the order, thanks. However, the website was difficult to login to. Both myself and my son tried and failed many times, even though the password was the right one, the site would not allow me to login.”

Helpful Report

Posted 9 years ago

“Excellent, quick service. Product well priced.”

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Posted 9 years ago

“Very easy to use website and speedy delivery. Fantastic how you get a text with an hour slot for delivery. Will definitely use again. Thank you!”

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Posted 9 years ago

“Excellent service as always”

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Posted 9 years ago

“Just wanted to let everyone know, if you think im one of those spammer, your wrong. i bought laptop about more than a month ago, and my laptop started getting black screen and malfunctioning in month, then when i tried to contact them at start, they gives solution such as RMA and they trying to waste my time, so the period of ODA is over 30 days, after i contacting for 2 weeks, it doesnt left me with anything positive, i tried to asked for refund or replacement, i just wasted 2 weeks. Reason i didnt want to repair is because it will take 3-5weeks and i was hoping for replacement, so i can do all my work on right time, i paid 1000 pound for junk that needs to repair after a used of month. im upset with this company and acer peice of junk.”

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Posted 9 years ago

“Spot On.”

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Posted 9 years ago

“Bought a gaming mouse pad by Razer. Great value and fast delivery. Packaged very well, mouse pad was not damaged during transit. Well done Box.co.uk”

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Posted 9 years ago

“Printer delivered very quickly, and information supplied all the way. And at a very good price. Overall, I'm very satisfied.”

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Posted 9 years ago

“Bought a chair and keyboard and upto now all seems fine. It's for Xmas so can't test them fully.”

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Posted 9 years ago

“Great communication and service.”

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Posted 9 years ago

“Item went missing for 2 weeks - still waiting refund after 4 days of promise it would be refunded”

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Posted 9 years ago

“Brilliant service! I ordered some headphones Monday or Tuesday and they arrived on the Thursday morning! An absolute bargain, will be using again! Thanks.”

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Posted 9 years ago

“Very pleased with the service. The item I ordered was supplied quickly with a regular update supplied on the delivery schedule. Thank you”

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Posted 9 years ago

“Sent wrong item after paying next day delivery and would not replace until received wrong item back, waste of time and money.”

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Posted 9 years ago

“Not a good company for business customers to deal with, steadfastly refuse to re-stock items ordered in error even though untouched. There are plenty of alternatives around so it's up to you. No idea if they're any good with consumers”

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Posted 9 years ago

“Order turned up one day late. But it's Christmas special not bad. The price was very good and a free mouse too, overall very satisfied with box”

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Posted 9 years ago

“Very happy with the fast efficient service. Goods well packed and up and running. No problems, thanks.”

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Posted 9 years ago

“Everything's fine. I got exactly what I ordered, delivered on time (i.e., next day before noon). The goods ordered ( an Asus Windows 7 laptop) were, as far as I can tell so far, as described on Box's web site. The new computer seems to be working as intended, though I've only had it a couple of hours or so and am still installing software, copying data and so on. The worst I can say is that the computer's keyboard is rather rattly. But I've yet to find a laptop keyboard that I like. If I've got any serious work to do, I prefer a desktop computer.”

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Posted 9 years ago

“Delivery was very quick item was in good order when received”

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Posted 9 years ago

“Delivered when expected. As required. Packaged in only the original box.”

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Posted 9 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews