Box.co.uk Reviews

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By far one of the most helpful company I've dealt with. There was an initial issue with my order, I had selected the incorrect case for my custom build, they had no issue at all correcting this even though it meant rebuilding the pc, and took no extra time at all. Friendly communication all round and even offered to deliver sooner than expected. Product is finished to an amazing quality, would definitely trust them to build a pc again if I ever need another. Overall I have one word to describe this company and my experience with them...outstanding. Many thanks for creating this beautiful pc, I can not say a single bad word about this company, top notch.”

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Posted 8 years ago

“Good delivery service, ordered on a Friday got the goods the following Tuesday. 12-3-2016”

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Posted 8 years ago

“Great service with speedy delivery and prices.”

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Posted 8 years ago

“Ordered a new gaming mouse on Saturday morning with delivery estimated 3-5 working days, package arrived the following Friday afternoon with no issues”

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Posted 8 years ago

“After a slow dispatch from Box it arrived on time. I should state that the Good Star Rating is due to the fact the Steering Wheel "Drift" creates problems if you wish to use from your knees\lap but everything stated in the details are correct. My purchase was mainly for Euro\American Truck Simulator and its important that you set the wheel on DirectInput because the game programmers designed it for DirectInput. Setting up in game is a bit of a pain but getting their. I did read other customer feedback before purchase and for the money its a middle of the range Wheel for a fairly good price which is well made if not a bit clicky with the buttons and even though it has paddles, they cannot be used for brake and throttle.”

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Posted 8 years ago

“Excellent, fast service, goods well packed and delivered on time, I highly recommend dealing with this company and I will be back for more items. Thanks.”

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Posted 8 years ago

“Recent transaction was faulty on delivery, they collected the parcel, and now nearly a week later they refuse to answer emails or give any indication on whats happening with the returns process, after sales/customer service is shocking, be very careful if you get a problem, its likely you won't get any help in resolving it as you can't physically talk to anyone, only email them .... which they don't answer, I am now having to go to the bank to chargeback the transaction as they fail to respond.”

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Posted 8 years ago

“Great service, great product, great price”

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Posted 8 years ago

“The parcel arrived quickly and safely but the courier failed to knock or ring the doorbell and just stuffed a 'you weren't at home' card through the letterbox. It was only because I heard the letterbox and chased her out on to the driveway that the parcel got delivered at all.”

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Posted 8 years ago

“Very pleased with the product, and the very prompt delivery”

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Posted 8 years ago

“Quick delivery, product works as described.”

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Posted 8 years ago

“Apart from the item I wanted being a great price, the delivery was really quick and I had no problems with the payment or condition of item upon receipt. Excellent service!”

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Posted 8 years ago

“Ordered on Monday and arrived Wednesday - great service and good quality product”

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Posted 8 years ago

“Great company to purchase from - delivery was very prompt. Sale was very easy to complete.”

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Posted 8 years ago

“The Box price was the best I could find on the web so I was a bit concerned that there might be a problem with this supplier whom I have never used before. I ordered and chose free delivery which was supposed to take up to 5 days. The disk drive arrived the next day and seems to work well. So, on this experience I can only recommend them warmly.”

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Posted 8 years ago

“Staff very helpful when telephoned but would have better if courier could have given either morning or afternoon delivery time.”

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Posted 8 years ago

“Am very impressed with the speed of delivery considering my estimated delivery date was between the 3rd and 5th March, thank you very much for the speedy delivery, have recommended box.co.uk to my work colleagues”

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Posted 8 years ago

“I was very happy with the fast delivery and i am impressed with the product as well.”

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Posted 8 years ago

“excellent service, item ordered early evening and was delivered the next day. Packaging was good also. Would recommend this company to anybody. Well done Regards Mike”

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Posted 8 years ago

“Second box I have bought and again excellent technical support and amazing delivery time - less than a week from placing order to custom box delivery! All necessary cables/connectors/fixings supplied - and then some! Fisrt rate.”

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Posted 8 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews