Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.25

4.3 Rating 2,216 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 2 star review on 7th April 2025

Millicent

Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Lenovo laptop on Thursday evening and it was delivered the next day. I was originally ordering from the manufacturer but they were going to take at least a week or more. It arrived well packed but when I checked online there was less than 3 months warranty. This was quickly resolved after contacting Lenovo and Box. So, quick delivery and good service. I will look at Box first if I need anything else. One point - it would have been nice to have the opportunity to purchase the laptop with a bigger SSD. Perhaps this option is available but I didn't see any reference to that when purchasing and so spent another £90 and fitted it myself.”

Helpful Report

Posted 1 year ago

“Price kept changing from time to time but I know its not really box's fault that this happens. Aside from this the delivery was very quick, was kept in the loop via the tracking number and have not had any problems with the 4070 thus far. The anti-sag brace is doing its job but I think I'm going to install a better one that fixes to the case as the one that came with the new card looks a fair bit flimsy but can't fault the service at box's end”

Helpful Report

Posted 1 year ago

“The courier was on time. The monitor set was problematic. The attached notes was not very helpful. My computer literate son advised disconnecting my tv from my PC, this was the problem, my PC was identifying the new monitor as a second monitor not the prime unit. It would help if this advice was posted on the set up instructions”

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Posted 1 year ago

“Order arrived promptly and the item works as described.”

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Posted 1 year ago

“If I can strongly reccomend DO NOT USE THIS COMPANY! - This company are a bunch of scammers selling bad broken products, I wish I could attach screenshots on how they've clearly ignored my situation, and will now say my product isnt under warranty, as the scammers they are. DO NOT BUY FROM THE BOX! Details from my purchase, I bought a 1200 pound gaming laptop after my first purchase with them broke I tried again, and my new one broke, I didnt want them to fix it, I wanted my money back as this was the second time they sold me a faulty broken product that broke under a month over playing extremely simple games like DOTA, Warcraft etc. - I requested they give me my money back and they have completely ghosted me and arent willing to help out in any way as you can see in my screenshot below, just straight up ignored, no fucks given. I again repeat, these are scammers. DO NOT BUY FROM BOK UK.”

Helpful Report

Posted 1 year ago

“Was exactly as described, came fast in the mail with no damage, Laptop is very fast and it great for playing Some games in bed. Got it at £729.99, down from the normal £799.99. very happy with purchase, the laptop is great. Never go for the rtx 3050, go for the rtx 3060 version, the card is rediculosley faster so you must get the 3060 one, it's like a 60% jump in speed, which is crazy for the price. For example (3060 to a 3070 laptop version is around a 27% jump in speed) Happy customer here. :)”

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Posted 1 year ago

“Product as described and delivered on time thank you.”

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Posted 1 year ago

“Great all round service on Product,Price,Delivery and Reliability.”

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Posted 1 year ago

“Very good except for 1 small thing, the case was missing a screw that held the side on luckily 1 screw is enough so not a big issue. Delivery was on time so no other complaints.”

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Posted 1 year ago

“very good service. Product came well packaged”

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Posted 1 year ago

“The delivery company employed by Box refused point blank to unpack my large expensive television even though I had paid extra for it to be unpacked in the room of my choice I am disabled in a wheelchair but they could care less Box have been aware of this for weeks and have done nothing stay away from this company lip service only”

Helpful Report

Posted 1 year ago

“Ordered Saturday evening (free shipping option), dispatched Sunday, arrived before 9am Monday morning. Best price I could find, would definately purchase with Box.co.uk again.”

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Posted 1 year ago

“Good product. Delivered in a timely manner. Operates well one month in use.”

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Posted 1 year ago

“Very good range of products at keen prices. Delivery very prompt and customer service helpful when I used it on another occasion.”

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Posted 1 year ago

“Good and quick services”

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Posted 1 year ago

“Quick order and Great product and price”

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Posted 1 year ago

“Fantastic computer great service”

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Posted 1 year ago

“hi hi hi hi hi”

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Posted 1 year ago

“Quick and efficient service. Bought a Desktop for my kids so they can get a bit productive. Cheapest I found online. Even had an interest free option. Delivered on time. Everything came included as stated and product was boxed up (pun intended) and packaged securely.”

Helpful Report

Posted 1 year ago

“First item I orderd on box, came packaged very well and was delivered promptly and works fine, cannot ask for more.”

Helpful Report

Posted 1 year ago

Box.co.uk is rated 4.3 based on 2,216 reviews