BoyleSports Reviews

Name: BoyleSports
Rating: 4.36

4.4 Rating 2,676 Reviews

85 %

of reviewers recommend BoyleSports

Company Reviews

Questions

Metrics

4.4

Based on 2,676 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

+353 429 393 168

Email:

care@boylesports.com

Location:

Unit 7, 8 Portland House
GX11 1AA

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BoyleSports 1 star review on 27th July 2024

Gijaney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed some bets in error as on your website I have clicked on the side tab for 1st round leader in the open but after having placed my bets I have noticed it was for tournament winner which has came up when I have clicked on 1st round leader obscuring the 1st round leader market contacted customer service who contacted traders who in turn cant cancel bets this is a very poor service”

Helpful Report

Posted 9 years ago

“Never answered my question properly”

Helpful Report

Posted 9 years ago

“No consideration on new customer and will be leaving to go back to a more established competitor.”

Helpful Report

Posted 9 years ago

“Went though their promotion for a new account. Followed it to the letter as Ascot was on at the time so 10 bets were easy to put on. Then I got banned from making online bets!!! You can't have it both ways Boylesports!!”

Helpful Report

Posted 9 years ago

“Spent a fortune with these guys over ascot then my account was restricted for some bizarre reason that I couldn't get a straight answer for. I enjoyed using their app and their customer services were very helpful at the start then they do this. The account is now useless I hope all new customers are not treated in this way not a happy punter”

Helpful Report

Posted 9 years ago

“Not hepfull to a loyal customer”

Helpful Report

Posted 9 years ago

“Advertised an offer and then when I'd earned a free bet, wouldn't allow me to use it on their website.”

Helpful Report

Posted 9 years ago

“Told one lot of information yesterday and then totally the opposite today. Quickfire games been unavailable for two days and told no technical issues yesterday - but today told you were having technical issues. I do not appreciate not being told the truth. Unable to transfer money from sports to casino so left with no alternative but to open an account with one of your competitors. Not very happy to say the least so will be closing my account when able.”

Helpful Report

Posted 9 years ago

“Had a lot of hassle trying to claim there free bets , not very happy with the service and they blamed it on the trading standards not happy at all”

Helpful Report

Posted 9 years ago

“I have now spoken to three different people about verification of my account and I keep being told to send more proof. Hopefully after the third attempt my account will be verified!!!”

Helpful Report

Posted 9 years ago

“Awful service, placed a few bets and then I was banned from the site for no reason. I got banned when I started winning money. So my advice is dont use this website if you want to win...”

Helpful Report

Posted 9 years ago

“Very poor I started off putting in a hundred pound and my bonus I got after £6.20”

Helpful Report

Posted 9 years ago

“Didnt take any responsibilty for my complaint”

Helpful Report

Posted 9 years ago

“I joined your site yesterday as I saw this welcome offer advertised on your home page; "Place a bet of £/€5 or more at odds of at least 2.0 / EVS (combined for multiples), and if it loses, we will match it with a free bet up to £/€25. " I placed my first bet and it lost. However, after speaking to Everette at Boylesports on live chat she informed me that this offer is old and not valid and therefore I am ineligible to receive the £25 freebet. This seems rather strange as the offer is in fact still live and advertised on your website on the below links. http://www.boylesports.com http://www.boylesports.com/sportsbook/promotiontermandcondition/?id=28105 I've taken screenshots of the offer and the offer t&c's link which are still live on your website at 17.11pm today the 20th May. You can clearly see the offer terms link re-directing to http://www.boylesports.com/sportsbook/promotiontermandcondition/?id=28105 Despite Everette apologising for confusion, I think it's clear for everyone to see that this is false and misleading advertising.”

Helpful Report

Posted 9 years ago

“Useless bunch of tapeworms”

Helpful Report

Posted 9 years ago

“I recently signed up for a BoyleSports online account in order to get a new customer sign up bonus. I registered at the following address: ppc.boylesports.com/football/one-team-to-win however, BoyleSports have refused to honour the sign up bonus on the grounds that their website experienced technical issues. The tone of the personnel I have been dealing with is quite frankly atrocious and there is no suitable complaints procedure or management structure in place. When I have asked to speak to management I have been refused, despite not having a suitable resolution to my issue. BoyleSports have acknowledged that they experienced system issues on the date my account was opened, but they still refuse to provide a suitable resolution to the issue. The betting forums are rife with talk of BoyleSports' refusal to honour the offer and in the market place BoyleSports' are regarded as a very unethical company.I have serious concerns about whether they should be allowed to continue operating in the UK jurisdiction.”

Helpful Report

Posted 9 years ago

“My account was blocked, sent in all my documents. It has been ages since my account was under Investigation and still it is the same. These people choose their customers. Boylesports sucks”

Helpful Report

Posted 9 years ago

“Shambolic customer service - unwilling to help or forward me onto the relevant area to discuss my concerns. Very poor indeed.”

Helpful Report

Posted 9 years ago

“Website is way below par and suffers from repeated crashes with a delusional tech dept that wont look for any problems.”

Helpful Report

Posted 9 years ago

“Very disappointed with your level of customer service and not for the first time. Failure by your staff to acknowledge issues raised and an unwillingness to investigate or help customers. Very very poor indeed but nothing will be done about it.”

Helpful Report

Posted 9 years ago

BoyleSports is rated 4.4 based on 2,676 reviews