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BoyleSports Reviews

4.4 Rating 2,676 Reviews
85 %
of reviewers recommend BoyleSports
4.4
Based on 2,676 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read BoyleSports Reviews
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Phone:

+353 429 393 168

Email:

care@boylesports.com

Location:

Unit 7, 8 Portland House
GX11 1AA

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Anonymous
Anonymous  // 01/01/2019
I have placed some bets in error as on your website I have clicked on the side tab for 1st round leader in the open but after having placed my bets I have noticed it was for tournament winner which has came up when I have clicked on 1st round leader obscuring the 1st round leader market contacted customer service who contacted traders who in turn cant cancel bets this is a very poor service
Helpful Report
Posted 9 years ago
Never answered my question properly
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Posted 9 years ago
No consideration on new customer and will be leaving to go back to a more established competitor.
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Posted 9 years ago
Went though their promotion for a new account. Followed it to the letter as Ascot was on at the time so 10 bets were easy to put on. Then I got banned from making online bets!!! You can't have it both ways Boylesports!!
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Posted 9 years ago
Spent a fortune with these guys over ascot then my account was restricted for some bizarre reason that I couldn't get a straight answer for. I enjoyed using their app and their customer services were very helpful at the start then they do this. The account is now useless I hope all new customers are not treated in this way not a happy punter
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Posted 9 years ago
Not hepfull to a loyal customer
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Posted 9 years ago
Advertised an offer and then when I'd earned a free bet, wouldn't allow me to use it on their website.
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Posted 9 years ago
Told one lot of information yesterday and then totally the opposite today. Quickfire games been unavailable for two days and told no technical issues yesterday - but today told you were having technical issues. I do not appreciate not being told the truth. Unable to transfer money from sports to casino so left with no alternative but to open an account with one of your competitors. Not very happy to say the least so will be closing my account when able.
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Posted 9 years ago
Had a lot of hassle trying to claim there free bets , not very happy with the service and they blamed it on the trading standards not happy at all
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Posted 9 years ago
I have now spoken to three different people about verification of my account and I keep being told to send more proof. Hopefully after the third attempt my account will be verified!!!
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Posted 9 years ago
Awful service, placed a few bets and then I was banned from the site for no reason. I got banned when I started winning money. So my advice is dont use this website if you want to win...
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Posted 9 years ago
Very poor I started off putting in a hundred pound and my bonus I got after £6.20
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Posted 9 years ago
Didnt take any responsibilty for my complaint
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Posted 9 years ago
I joined your site yesterday as I saw this welcome offer advertised on your home page; "Place a bet of £/€5 or more at odds of at least 2.0 / EVS (combined for multiples), and if it loses, we will match it with a free bet up to £/€25. " I placed my first bet and it lost. However, after speaking to Everette at Boylesports on live chat she informed me that this offer is old and not valid and therefore I am ineligible to receive the £25 freebet. This seems rather strange as the offer is in fact still live and advertised on your website on the below links. http://www.boylesports.com http://www.boylesports.com/sportsbook/promotiontermandcondition/?id=28105 I've taken screenshots of the offer and the offer t&c's link which are still live on your website at 17.11pm today the 20th May. You can clearly see the offer terms link re-directing to http://www.boylesports.com/sportsbook/promotiontermandcondition/?id=28105 Despite Everette apologising for confusion, I think it's clear for everyone to see that this is false and misleading advertising.
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Posted 9 years ago
Useless bunch of tapeworms
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Posted 9 years ago
I recently signed up for a BoyleSports online account in order to get a new customer sign up bonus. I registered at the following address: ppc.boylesports.com/football/one-team-to-win however, BoyleSports have refused to honour the sign up bonus on the grounds that their website experienced technical issues. The tone of the personnel I have been dealing with is quite frankly atrocious and there is no suitable complaints procedure or management structure in place. When I have asked to speak to management I have been refused, despite not having a suitable resolution to my issue. BoyleSports have acknowledged that they experienced system issues on the date my account was opened, but they still refuse to provide a suitable resolution to the issue. The betting forums are rife with talk of BoyleSports' refusal to honour the offer and in the market place BoyleSports' are regarded as a very unethical company.I have serious concerns about whether they should be allowed to continue operating in the UK jurisdiction.
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Posted 9 years ago
My account was blocked, sent in all my documents. It has been ages since my account was under Investigation and still it is the same. These people choose their customers. Boylesports sucks
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Posted 9 years ago
Shambolic customer service - unwilling to help or forward me onto the relevant area to discuss my concerns. Very poor indeed.
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Posted 9 years ago
Website is way below par and suffers from repeated crashes with a delusional tech dept that wont look for any problems.
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Posted 9 years ago
Very disappointed with your level of customer service and not for the first time. Failure by your staff to acknowledge issues raised and an unwillingness to investigate or help customers. Very very poor indeed but nothing will be done about it.
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Posted 9 years ago
BoyleSports is rated 4.4 based on 2,676 reviews