Brakecrafters Reviews

Name: Brakecrafters
Address: 650 Olympic Drive, Olympic Drive, 650 Olympic Drive, Olympic Drive, Troy
Rating: 4.86

4.9 Rating 1,889 Reviews

97 %

of reviewers recommend Brakecrafters

4.9

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts that I ordered were delivered on time and in good condition. However, they were for the wrong bike. I ordered what I needed, but when I got would not fit. No idea where the disconnect is.”

Helpful Report

(Cave Creek) - Posted 2 months ago

“The brake pistons did not fit so we had to refurbish and use the old ones”

Helpful Report

(Cave Creek) - Posted 6 months ago

“Well, I am sorry to say that the piston seal is completely the wrong size! The quick shipping was a nice touch though! I still have 2 more calipers to rebuild, so I guess we shall see what happens!”

Helpful Report

Posted 1 year ago

“Line is a great quality but it's short. It was suppose to fit my 2004 r1150rt and it shows on the shipping package for the r1150r models. It's snug enough that when I turn one way it tightens up and pulls on the line. The oe line went over the front and through the middle of the triple tree clamps and this line only had enough room to go straight down and it nearly rubs my tank when I turn to the right.”

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Posted 1 year ago

“The parts arrived as ordered, however I ordered the brake pads for the wrong model bike. Unfortunately the price to ship the parts back for return make it difficult to justify sending them back. It would be nice if the return wasn’t so costly.”

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Posted 1 year ago

“Not all parts correct.Some were for wrong model motorcycle.While others appear to be correct. ??? .Oonly one motorcycle.🤔”

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Posted 2 years ago

“Super fast shipping of the wrong pads for my bike. Returning pads as we speak”

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Posted 3 years ago

“I was initially sent the wrong part. There was a bit of back-and-forth trying to get a return label email to me. The customer service representative I dealt with was very good. So while I’m happy with my interaction with the live person, I never did get the part I needed.”

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Posted 4 years ago

“I'll write a review once I actually receive it. Ordered a week before Christmas and still haven't gotten it.”

Helpful Report

Posted 4 years ago

“O rings that came with my kit were too large. Could not slide pistons in even with all the rubber grease...eventually the prints ripped and now my caliper is useles....can someone send me the correct orings???”

Helpful Report

Posted 4 years ago

“I guess I didn’t have a problem with customer service, yet. I bought some goldfren brake pads but they are so much worse than the worn out pads that I had on my bike, I asked for a refund or a credit to a more reputable brand (EBC, Galfer) so I’ll re-review when I get a reply from them. JP 2008 ZX14R ridden aggressively but not stupidily.”

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Posted 4 years ago

“Slow at sending orders out”

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Posted 4 years ago

“Wrong part”

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Posted 5 years ago

“Would of rated 5 but sent two of the same inside brake pads for the second front brake caliper. In other words three of the same brake pads instead of two different pairs.”

Helpful Report

Posted 5 years ago

Brakecrafters is rated 4.9 based on 1,889 reviews