Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed all my pads and rotors replaced and have no time to go to a shop. Jon sent out a van and it was done in an hour right outside my office. Super convenient.”

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Posted 1 year ago

“I live in Houston and my daughter lives in Austin. Her car needed brakes so I made an appointment with brakes to go. The technician let me know the time he would be there. He was right on time! He didn’t try and up sell me on anything. He told me exactly what we needed and within 30 minutes he was done. Very professional and knowledgeable technician. A++ rating from me!!”

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Posted 1 year ago

“Loved their service. Answers their phones quickly and so polite. The technician was very nice, on time and had my car ready fairly quickly. My brakes are fabulous now.”

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Posted 1 year ago

“10/10. Took about 30ish mins to do front brakes/rotors and the tech explained everything. Best part about it is they came to my job and did it in the parking lot.”

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Posted 1 year ago

“Needed new brakes and took a chance on Brakes To Go for the first time and I am so glad I did. From my first call to get info about them it was the #1 best experience I have ever had with my car. They quoted my job over the phone and that is exactly what they charged me. The person who showed up was the best. He explained everything to me and knew what he was doing. I have told everyone who will listen about Brakes To Go. I will not use any one else moving forward. If you need brakes, do yourself a favor and call Brakes To Go. Amazing group of people you can trust. Patti”

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Posted 1 year ago

“Very professional. Great work and reasonable price.”

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Posted 1 year ago

“This was actually a great experience. The tech was on time and done quickly, I was able to work from home while he did his thing. The prices were better than the local service station and customer service better too.”

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Posted 1 year ago

“I’ve been using BTG since Jonathan, the Founder, was changing brakes outta the back of a black Chevy. His commitment to beating shop prices, doing quality work, and great customer service hasn’t changed one bit since then, and it shows though his team members. I love supporting a local company with great values and incredible service! 11/10 recommend BTG for anyone!”

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Posted 1 year ago

“Great experience, the technician was courteous, timely and knowledgeable! Did not attempt to oversell any products and completed the job ahead of schedule!”

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Posted 1 year ago

“Very satisfied with Brakes To Go. Reasonably priced and knowledgeable friendly technician. Will use you're service again and will refer you to all my friends.”

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Posted 1 year ago

“Great service, easy to use - online and friendly in person”

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Posted 1 year ago

“They arrived early. Were quick and efficient with their work. They communicated clearly. It was a very smooth and easy experience.”

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Posted 1 year ago

“Extremely pleased with the performance of brakes to go. Showed up early and quickly and efficiently repaired my brakes. Even more pleased I didn't have to take out a bank loan to pay for the work. Definitely using this company again!”

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Posted 1 year ago

“They were fast, friendly. Very helpful on the phone setting it up. Very happy with my service.”

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Posted 1 year ago

“Very convenient, done at my work. Very communicative about needs and prices. Quick service, as well.”

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Posted 1 year ago

“I have used Brakes To Go three times and have been impressed by their communication service, and pricing. The technicians are professional and get the work done in a timely fashion. My husband has a long commute to work during the week so weekends are precious. Having Brakes To Go come to the house saves us from making another trip. In short, great experience.”

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Posted 1 year ago

“Very convenient and great customer service”

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Posted 1 year ago

“They were easy to communicate with and easy to schedule with. They were professional and efficient. And their price seemed about right.”

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Posted 1 year ago

“I was amazed at how easy it was to set up a time to have my brakes done. I didn't have to drive to a mechanic, leave it at the shop and get a ride back to pick it up. It was all done on my driveway for a cost that was less than I would have had to pay my mechanic. Highly recommend!”

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Posted 1 year ago

“I have used Brakes to Go three times in the past few years, they always provide great service every time! I work from home and it is convenient and easy to contact them and the work is done in my driveway. Who wants to spend a weekend day off in a brake repair garage waiting for hours to have some brake work done? What a wonderful service the employees are friendly, and creative and do an outstanding job.”

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Posted 1 year ago

Brakes To Go is rated 5.0 based on 1,688 reviews