Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly helpful. The worker was very kind and explained everything to me. I needed lots of stuff repaired. At the end after he had closed it up he let me know he suggested the caliper be changed soon too but that it was workable for now. I appreciated that he wasn’t trying to upsell me even more because I was already needing to spend lots that day. I will definitely use them again.”

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Posted 1 year ago

“Highly recommend this service company. Their communication was great, the brake service was performed at my convenience, and cost was reasonable.”

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Posted 1 year ago

“First time using a mobile brake service. The process was fast and easy. I submitted a quote request late in the afternoon on a Monday. I had an appointment scheduled for the next morning. Jose contacted me to say he was on his way, and just a few minutes later he arrived. My brakes were grinding, and the damage to the left front rotor was obvious. I asked Jose to go ahead and do the rear pads as well as the front rotors and pads. The service was performed in my work parking lot. Jose was quick and polite. There wasn't a bit of mess left after the job. I have to say the process was easy, and fast. It's a bit more expensive than doing it myself which I typically do. It was also a bit more expensive than what my typical shop would charge. Considering Brakes To Go comes to you, and the process was so easy. It's certainly worth the little bit extra.”

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Posted 1 year ago

“They are here on time, do a great job, use the best parts and are very fair priced. Cannot go wrong.”

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Posted 1 year ago

“Second time using these guys and will definitely use them again. Super fast, super friendly, I never feel taken advantage of.”

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Posted 1 year ago

“I was shocked as to how easy, how helpful, and how amazing the service was with Brakes To Go. Above all else, they charged me 1/4 of what I was quoted at the dealership and they came to me! It was about a 1 hr turn around! The dealership asked that I leave my car with them on Friday to be picked up on Tuesday! Needless to say, I’ll never use anyone other than Brakes To Go moving forward.”

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Posted 1 year ago

“I would definitely recommend brakes to go. They were on time, professional, thorough and very pleasant. What a time saver too!!”

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Posted 1 year ago

“BTG has been the only company to have replaced the brakes and rotors in all my vehicles for the last eight years. They quickly respond in providing proposal requests and scheduling services. All service techs have been personable, knowledgeable, thorough, and efficient. Pricing has always matched or beat others' pricing. The convenience of not having to leave home or work to have the service performed is the ultimate. I always recommend BTG to family, friends, and coworkers.”

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Posted 1 year ago

“The representative was very informative and stated the what and why of the procedure needing to be done. He was quick and the overall price was fairly great compared to local shops near me. My brakes work great and help with crazy highway drivers. Very grateful for the service, especially of not having to leave my home and being able to work without taking off any time.”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Brakes to go was what they say very easy just wait at home and they come to you with the parts for your vehicle. Price was better than the shops.”

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Posted 1 year ago

“Brakes to you was referred by me to my sister. She called and paid 600$ for repairs and the brake booster went out again after 45 days, they used a rebuilt brake booster. Be aware people they are using substandard parts for brake repair which could cause injury or death to the car owner. The warranty was up 15 days prior to the incident, and my sister was hurt because of them. Don’t use them unless you fully understand the parts you are getting is substandard rebuilt parts. They lost all of us. The whole family and then to add insult to injury act like you don’t care! Never again!”

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Posted 1 year ago

“Just phoned Bakers to go manager, horrible attitude, terrible manners for a man doing his job. I was told the entertainment that was in the brochure would be supplied. However, what is made to look foolish with my friends as I had booked the holiday and told them that Christian was there Tonight as that was why we booked the holiday cost £189 when asked if he would compensate as we did not get what we paid for and had been assured of my one of his girls on the phone on Tuesday. they said they couldn’t trace their calls as too many people call so I was more or less called a liar. I would not put with this lot again.”

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Posted 1 year ago

“This is the 2nd time I've used Brakes To Go. The tech's name escapes me now but he arrived on time and completed the job in record time. Problem solved and you can bet the next time one of my vehicles need brakes....it'll be Brakes To Go!!”

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Posted 1 year ago

“Best experience I've ever had getting brake work done on my truck. After trying twice to go thru dealership, being told it would take two days to diagnose, then another two to complete, I heard about Brakes To Go and gave them a try. So glad I did. Made an appointment (easy and professional), then Tech arrived timely, allowed me to hang around and watch/learn, diagnosed the problem and fixed in a couple of hours. Cost me less than what the dealership would have charged. Good people, great service.”

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Posted 1 year ago

“We went with Brakes To Go because they use quality parts and do the job for less than the dealer and most other shops. We had a lower quote from someone else, but Brakes To Go calmly explained the reason the other quote was lower was they were proposing lower quality parts (brake pads and rotors). I did the research and verified. We had a great experience with Brakes to Go in Austin. They were very communicative during the quoting process and answered all of our questions. The technician arrived on time and completed the job in about the amount of time quoted. No surprises.”

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Posted 1 year ago

“Fast service. Very professional and thorough. Explained details of what was going to be done. Thank you”

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Posted 1 year ago

“Great prices and fast, courteous service what else can I say.l!!”

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Posted 1 year ago

“Had all 4 rotors & pads replaced. Could not have been easier or more convenient. They come to you! Had a quote and appointment within 24 hours of asking. Tech was right on time and was done in less than an hour. He explained everything he needed to do and gave me firm pricing, including tax, before he started any work. I highly recommend these guys and will definitely use them again.”

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Posted 1 year ago

“Friendly, honest, convenient, and prompt”

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Posted 1 year ago

Brakes To Go is rated 5.0 based on 1,688 reviews