“Jose was very professional and on time. Gave us a courtesy call prior to his arrival.
He did a thorough inspection of both the front and rear brakes and provided us with a quote prior to starting any work.”
“I am a first time customer I would use the service again every time over sitting in a crowded breakshop! Technician was quick and tidy and personable.”
“Technician arrived on time and was really courteous. Talked about what needed to be done and did a great job putting the front brake pads on my Honda Pilot. Definitely a lot more convenient then driving to a shop and sitting there for a few hours. A lot cheaper as well then a dealership as well. Great business model.”
“Easy to schedule. Technician arrived as scheduled. Quick inspection and estimate for repair was reasonable. Technician (Jose) kept me informed of his progress throughout the repair.”
“Every part of the process from communication, to repair, to cost was easy and convenient. Would recommend to anyone. My technician, Tim, was very knowledgeable, helpful, and efficient with the repair. Happy about the warranty as well! Thank you!”
“Best service, easiest situation, greatest value.
I will never do it any other way again and I’m going to tell anyone who will listen about brakes to go!”
“Great service and amazing concept! I was able to fold clothes and do laundry while my brakes were being serviced, so great! Justin was very insightful & friendly, couldn’t be happier all around!”
“This was the best brake job ever! Brakes To Go did what they said they would do, at the time they said they would do it, in the SHORT amount of time they said, and at the cost quoted. No surprises other than great professional service!”
“Couldn't be more impressed. It's hard to find a business in this day and age you can just get a simple deal done through email or text. It's the 21st century, I'm not calling on the telephone. It was refreshing to be able to send in a request for a quote through their website and get an email and text back with the information. I replied that I wanted to proceed and they told me what dates and times were available.
My technician was Justin and the young man deserves a raise. He texted me before he was on his way (on time for the appointment) and I was able to track his trip through a link in his text message. I'm sure he's not a fan of being tracked, but it was really helpful. I was able to put my dog outside so that they didn't rush the door.
When Justin arrived, he let me know he'd do an inspection first (free of charge) and when I mentioned my loud barking dog, in case he needed to talk to me, he just said "No problem, I'll send you texts instead to keep her calm." After the inspections, he told me my options and the prices associated with that, and everything matched the quote originally given to me, minus a more premium brake pad option that I could go with if I wanted.
I REALLY appreciated that as my dog will back at the slightest sound. Justin was done within an hour, but it honestly was probably less time than that and I wasn't paying attention.
Super impressed with this company and Justin. Enough so that I wish they did more than just brakes!
Give them a shot. You won't be disappointed.”
“Best repair experience I have ever had. They gave ne a quote based on my car model. Then they come out and inspect your brakes, pads , rotors checking for worn parts and give a complete bid. You authorize and an hour later you are good to go for another 35 to 40 thousand miles. My cost was 30% of the dealer quote with OEM parts!.
I saved time money and had a good experience. I Highly recommend Brakes to Go”
