Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Getting my brakes done by Brakes to go was the best customer experience I have had in a very long time! Professional ! Prompt.. Outstanding”

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Posted 2 years ago

“This was our second time having our brakes done by Brakes To Go. The tech arrived on time and was very friendly. After briefly discussing the issues we were having, he inspected all four wheels and after a closer inspection of the rear brakes, recommended replacing the rotors, pointing out the irregular wear.”

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Posted 2 years ago

“TIm, my mechanic was great! He was polite, informative and easy to work with. The issue was that he did not have the correct rotors to complete the job and I will now have to reschedule. It is disappointing that this repair is now going to take 2 days instead of 1. Convenience was the reason I went with Brakes to Go and it turns out it was not.”

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Posted 2 years ago

“It was an easy process to set an appointment online and then have the brake technician come out to where I work and fix my brakes. The technician was very professional and very thorough. He even told me that I only needed to have my rear brake pads replaced and my front pads were good. It is nice to find an honest company.”

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Posted 2 years ago

“They were very professional and their pricing was spot on. The mechanic was very thorough and professional.”

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Posted 2 years ago

“Excellent customer responsiveness and willing to meet other quotes. Technician arrived on time, completed the repair quickly and for the price quoted. Great company and service.”

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Posted 2 years ago

“Easy scheduling, on time arrival, took time to thoroughly inspect the car before providing a quote. Work was completed timely and at my home. Very friendly and professional service.”

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Posted 2 years ago

“I looked at the best brakes in Austin and Brakes to Go came up first with 5 stars. I called and was immediately put at ease. I was able to get an appointment quickly and the technician was great. He was knowledgeable and explained everything and answered all of my questions. My brakes were fixed at my home and I could not be happier. As a side note, I did wind up taking my car to a dealership for another problem and my brakes were excellent.”

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Posted 2 years ago

“It was a painless experience. The technician showed up, explained to me why my handbrake didn’t work on the day of freezing weather. Then measured my break pads and installed rear pads in record time for a competitive price. I was very impressed. No sitting in waiting rooms. Just had to move my truck to a flatter location. All round, very impressed with the service.”

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Posted 2 years ago

“Very impressed with overall experience. Got scheduled immediately, really liked the fact that you could track where the technician was, he was friendly, helpful, and honest. 10/10 recommend and will never use anyone else.”

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Posted 2 years ago

“They were very quick and knowledgeable and the price was very good 👍.”

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Posted 2 years ago

“Super fast. Tech was really cool, and on time...”

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Posted 2 years ago

“Very professional. Give it a 4 because the technician was late with out a call to advise.”

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Posted 2 years ago

“They did an EXCELLENT job! I was very pleased with the ease of making the appointment, the convenience of having them come out to my home and the quality of the work. The technician was knowledgeable and efficient and I’m very happy with the results. Thx!”

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Posted 2 years ago

“Excellent customer service. Very friendly, right on time, Honest people, we are very satisfied with this service. Great business 💖💖💖”

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Posted 2 years ago

“Best brake company in town! Honest, reliable and prompt. Superior customer service”

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Posted 2 years ago

“First time I have ever used a mobile service so I was a little unsure of the type of service to expect. After researching mobile brake services I decided on Brakes To Go. The technician showed up on time and quickly had the driver side wheels off and inspected. To my surprise I was informed that only my back brakes needed to be replaced and that my rotors were fine. He quickly had these replaced and ready to go. No up selling just solid work and honest feedback. Would highly recommend service to anyone.”

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Posted 2 years ago

“Quick & convenient!”

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Posted 2 years ago

“Justin did a great job and fast service. Wish I could have left a tip. He answered all my questions. Will use this service again. Thanks you guys.”

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Posted 2 years ago

“Very efficient and professional.”

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Posted 2 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews