Bramble Berry Reviews

Name: Bramble Berry
Rating: 2.37

2.4 Rating 35 Reviews

29 %

of reviewers recommend Bramble Berry

Company Reviews

Questions

Metrics

2.4

Based on 35 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Bramble Berry 1 star review on 11th March 2025

Anonymous

Bramble Berry 5 star review on 31st December 2024

TeresaM

Bramble Berry 1 star review on 12th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, buying over two years and never disappointed. The only thing l would prefer is the labels more waterproof as the name of the fragrance disappears off the bottles and if l don't know the scent by heart l forget the fragrance name.”

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Posted 1 month ago

“I love Brambleberry and have been shopping there for years. I live in Washington so don’t have the long shipping issue some people are unhappy with. Brambleberry has the best fragrance oils with a great variety. They also have fun kits, great soap making oils, tons of helpful advice and great customer service.”

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Posted 3 months ago

“Love the candle making supplies! A little on the higher price side but not awful.”

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Posted 11 months ago

“I am a new Bramble Berry customer. I just want to say that I am totally impressed with the customer service. I purchased several orders of fragrance oils and have been totally satisfied. I recently purchased several different oils for soap making. When I received my shipment 2 of the oils had leaked which caused the items in the box to be a mess. I reached out to customer service and explained what had happened during shipment. They immediately sent replacement bottles of the oils that leaked. I am totally pleased with this company. I have already made several recommendations for Bramble Berry products to my fellow soapers. Keep up the good work and I will continue purchasing my supplies from your company. Blessings Katrina”

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Posted 1 year ago

“I placed my very first order and it wasn't delivered properly, but bramble berry customer service was first class and replaced my order quickly! Thank you from this new soaper that was so incredibly excited to try these fantastic products. LOVE the variety of scents and the information about their tendencies in soap making. I've already placed a second order!”

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Posted 1 year ago

“Anytime I order from brambleberry I'm delighted!! I think they have wonderful customer service, decent prices and reasonable shipping since it's going from Washington State to Illinois. I'm not sure why they have bad reviews I've had much more trouble with other suppliers.”

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Posted 1 year ago

“The only person who I can turn to in a crisis or need for any information!! They are always there and responds fairly quick!!! The customer service is what makes there company the best!!”

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Posted 3 years ago

“I love their products, I love the scents. Beautiful website! Customer service has always been great and they always include a "freebie" or two in your order. I love that. The only thing is no free shipping, it's hard to compete with that/amazon. But i love the company, love the products too!”

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Posted 4 years ago

“Good service and products. It is my third time purchased. All feeling good.”

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Posted 6 years ago

“Brambleberry always makes my day by having exactly what I need when I need it, and their customer service people are rock stars! The quality of the products is outstanding and consistent, which is huge for me. Keep up the good work!”

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Posted 7 years ago

Bramble Berry is rated 2.4 based on 35 reviews