“It's a great site. I didn't keep the product on this occasion, but that was just because it wasn't to my liking. The purchase was easy, the delivery was next day and free, the return was easy and free, and the refund was prompt. You can't ask for more than that from an online retailer.”
“All my items had to go back. For designer wear the cut wasn't very flattering. I wonder if this is why they are at a outlet because the shops couldn't sell them. Sorry Brand Outlet, but I was very disappointed.”
“You made me happy because you were offering narrow shoes fo men which so very rarely obtainable in the UK. Unfortunately, while the shoes were possibly a little narrower than standard they were way too wide for my needs.”
“Very competitive prices, easy to navigate website, excellent customer service from start to finish and quick delivery. Very pleased on both occasions. Many thanks”
“First time ordering off “BrandOutlet” and can honestly say it won’t be the last. Ordered a pair of women shoes from The Grenson range and they were delivered promptly, well packaged and exactly as described! Thrilled with them, in fact soon as they arrived and I seen how package and product was I was straight back on and I now have another pair on the way!!! One happy customer 😁”
“I ordered some Penelope Chilvers boots that now, having worn them a few times, are obviously defective. Firstly, the tabs that are sewn into the boots to pull them on are not accessible so they're a struggle to get on. Secondly, they gap around my ankles and are very tight around my calves (I have normally sized calves).
So between the pulling up tabs being inaccessible, and the strange shape, they wind up with a strange puff at the ankles.
I've put them in my goodwill pile.”
