“refused a return although it was sent out in exactly the same condition it was received and was never worn. They are investigating but I would be too afraid to shop here again - never heard of such a thing in all my many years of online shopping”
“Brand Outlet didn't make me happy. The boots I wanted were on the website but not actually available. The refund came quickly but I was already sent an email that the item was out for delivery. Seems that the communication systems in the company are not working properly.”