Brantano Reviews

“ Within 5 minutes Karen did call me back, cancelled my original order and sanctioned 20% discount to be applied in store - Brilliant!! Thanks to Matt (Store Manager) & Karen (Customer Services) my experience of shopping in Brentano was 10/10 - Thank you both from one VERY happy customer Margaret. ”

“ Wow your store in Linwood service was outstanding !!!! I visited last week with my mother your girls answered every single question she asked with a smile never losing patience, returned with son yesterday and got greeted with a smile nothing was a bother amazing customer service think these girls deserve some recognition ”

“ The lack of customer service astounded me and the shop was dirty and unorganised. ”

“ I had some problems with an online order due to your move in august 2016. The lady I phoned a your customer service center (Amy) was very polite,apologetic and so helpful. She sorted all the issues while I was on the phone. The issues caused by your move are understandable and the main thing is the costumer service I received was of the highest quality ”

“ My husband and myself visited Brantano at Tong garden centre, Bradford and would like to say thanks to the duty manager Trisha, for the light hearted banter, effective service and generally making our shopping experience very enjoyable. Oh the shoes are great too :-) ”

“ Thank you Brantano and Sandra excellent service . ”

“ I was very impressed with the customer service I received today at Elder Gate Milton Keynes. Cameron is a very helpful and polite assistant who went out of his way to find me the footwear I was looking for. The lady who served me on the till told me about your excellent on line ordering service where you don't pay until collection. I would recommend this store for excellent customer service ”