Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the Brayola products I bought. The merchandise arrived quickly and the quality was as described. I will continue to buy from this vendor with confidence”

Helpful Report

Posted 4 years ago

“I love my new bras very comfortable after having to reorder due to the first ones not fitting. Wish I could get my refund faster its been over a week now since you recieved the product back!”

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Posted 4 years ago

“Very comfortable”

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Posted 4 years ago

“Great variety in styles and sizes of bras...easy to figure out my size. Easy to navigate the website and find what I'm looking for. Great value too!”

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Posted 4 years ago

“Not only did my bra NOT meet my expectations, I was charged $6.00 x 2 - $12 - to return the defective product... I will NEVER BUY from Brayola again and I will post this information on my social media accounts due to zero response from them regarding this rude, total rip off non-service!”

Helpful Report

Posted 4 years ago

Hi Sandra, We sincerely apologize for the inconvenience this has caused. After further review, our Brayola Team has followed up via email and assisted you in regards to your return. If you should have any further questions, please email us at support@brayola.com. Thank you, Brayola Support

Posted 4 years ago

“This company is efficient and sell good quality merchandise. Their return policy is great. They want you to be happy with your purchase. I have purchased 6 bras from them and only one needed to be sent back because it didn’t fit. No hassles. I’m extremely happy with the 5 bras I purchased. I am big busted and have a hard time finding anything that will fit me and look pretty and comfortable. I definitely recommend this company and will certainly continue to purchase my bras from them.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Very slow delivery but 24 hour response time to my email, which was good, in my opinion.”

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Posted 4 years ago

“Customer service does not let you when your order was received when your items will be delivered. I need to know these important facts. Now I don't know weather my order was received or not. I am panicking weather or not my items were received or being sent please, please let me know if I'll be getting my items. Thank you Melissa M. Mock”

Helpful Report

Posted 4 years ago

Hi Melissa, Thank you for reaching out to us. When all orders are placed an email is sent with an order confirmation, when an order ships- an email is sent notifying customers with the shipping information. If you should have any further questions, please email us at support@brayola.com to assist. Thank you, Brayola Support

Posted 4 years ago

“I ordered wrong size”

Helpful Report

Posted 4 years ago

Hi Winter, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“These bras run a little smaller than the last ones I ordered of the same size so they are not quite as comfortable but they are very durable”

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Posted 4 years ago

“Love the fit!”

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Posted 4 years ago

“I chose a bra that I’m very happy with. The delivery time was very short.”

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Posted 4 years ago

“It’s a beautiful bra’ however, it had no support & I looked very flat even though I’m a 40 DD. I had to send it back!”

Helpful Report

Posted 4 years ago

Hi Gail, We are sorry to hear that your item did not work out for you. Once your return has been received back into our distribution center and processed, you will be notified via email of the refund. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“I love my bras they sure so comfortable and sexy.”

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Posted 4 years ago

“Comfortable”

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Posted 4 years ago

“Very good product, fast delivery. True to size. I'm an odd size and it fits great. Will definitely order from again”

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Posted 4 years ago

“Awesome bra”

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Posted 4 years ago

“I really like this bra. I would give it an excellent rating if it had a bit more padding in the cup to hide prominent nipples, but the fit is great, the side panel makes shirts that hug a bit look less "lumpy".”

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Posted 4 years ago

“Love it will order again”

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Posted 4 years ago

Brayola is rated 4.2 based on 5,416 reviews